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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
February 06, 2020
This dealership has excellent customer service, I took my car over and they complied with everything I wanted, I didn’t wait to long for my car. car over and they complied with everything I wanted, I didn’t wait to long for my car. More
by JEANSA81
Verified CustomerEmployees Worked With
Kelly Chacon
February 06, 2020
Professional, Knowledgeable, Courteous service. I did not have to wait too long for the job to be done. It was a pleasant experience! Thank you! have to wait too long for the job to be done. It was a pleasant experience! Thank you! More
by STEVED2559
February 06, 2020
I would recommend Nissan Koeppel car ship dealers to friends because it vehicle comes full loaded with the the latest in Technology handling today’s road conditions. friends because it vehicle comes full loaded with the the latest in Technology handling today’s road conditions. More
by SPARKOFHOPE
Employees Worked With
Kelly Chacon
February 06, 2020
The best experience I have ever had with any dealer. Great customer service, very polite and friendly employees. Will recommend to anyone. Very fast and great services. Great customer service, very polite and friendly employees. Will recommend to anyone. Very fast and great services. More
by Ranjeet Singh
Employees Worked With
Kelly Chacon
February 06, 2020
Gracias muy buen servicio kelly gracias por tu paciencia y por tu ayuda y tus recomendaciones graciad Tonny por toda su coopetacion y consejos gracias a los muchachos que me llevan a la estacion de tren por y por tu ayuda y tus recomendaciones graciad Tonny por toda su coopetacion y consejos gracias a los muchachos que me llevan a la estacion de tren por su amabilidad More
by LIZETHCLAUDIA
February 06, 2020
It was a great experience working with the membership of the dealership. Most likely after my lease is over, I will most likely make another purchase with Nissan... the dealership. Most likely after my lease is over, I will most likely make another purchase with Nissan... More
by dequeiroz56
February 06, 2020
Both Chris J. and Alexander G. Were very professional, helpful and patient with my fiancé and I. Appreciate their work! Will definitely recommend to friends. helpful and patient with my fiancé and I. Appreciate their work! Will definitely recommend to friends. More
by marilync_b
February 06, 2020
Absolute professionalism! Matt and John helped me settle on my lease without the "bogus" fees three other Nissan Dealerships were trying to charge me. Matt and John made the deal quick, efficient and smooth on my lease without the "bogus" fees three other Nissan Dealerships were trying to charge me. Matt and John made the deal quick, efficient and smooth. Matt takes the extra steps to provide excellent customer service by doing simple steps such as introducing his customers to service advisors for their first free oil change. Other sales reps spend that time informing you about "bogus" fees. I will be coming back to Koeppel for my second lease. Hands down, the best Nissan Dealership in NYC. More
by C Sooknanan
Employees Worked With
John Lebron, Matthew Stan
February 06, 2020
Alex was a great dealer! Definitely a great experience buying our new car. I will recommend him to all my friends and family when they need a new car buying our new car. I will recommend him to all my friends and family when they need a new car More
by GALEANOBESAME
Employees Worked With
Jorge Pena, John Lebron
February 06, 2020
People are nice, caring and patient. Best price and cars excellent services. Place where people really take time to make sure you have the best deal. excellent services. Place where people really take time to make sure you have the best deal. More
by ROSINE GOLDEN
Employees Worked With
Other Employees :
Alex Castrillon, John Lebron
