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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
February 07, 2020
Quick and professional service. It very important when you go into a place of business how you are greeted and treated. Natalie Torres is the service rep I always look for and whe It very important when you go into a place of business how you are greeted and treated. Natalie Torres is the service rep I always look for and when she sees me she always greets me with a smile and kindness. Nothing less than PROFESSIONAL. More
by LINDAHARRINGTON20
Verified Customer
February 07, 2020
I made an appointment for service Kelly the service representative was very attentive and knowledgeable. My car was ready when she said it would be It was a great experience. representative was very attentive and knowledgeable. My car was ready when she said it would be It was a great experience. More
by FUNRLDIR
Employees Worked With
Kelly Chacon
February 07, 2020
I would recommend people to buy car from this dealership excellent customer service and they will make sure you are completely satisfied weather buying car or bringing for service excellent customer service and they will make sure you are completely satisfied weather buying car or bringing for service More
by AMIR_BATLA
Employees Worked With
Other Employees :
Jorge Pena, Alex Castrillon, Mike Danys, Golam Chowdhury, Kelly Chacon
February 07, 2020
Reliable and Efficient For the past ten years I've had my car serviced at Koeppel Nissan. I've found the service personnel to be honest and professional and enthusiasticall For the past ten years I've had my car serviced at Koeppel Nissan. I've found the service personnel to be honest and professional and enthusiastically recommend them. More
by STASH
February 06, 2020
Thanks for the help. I got the cat of my dreams, all the guys at koeppel were good we my and my family. Thank you guys. guys at koeppel were good we my and my family. Thank you guys. More
by HEYYO2SWEET
February 06, 2020
Great service. Nissan of Jackson Heights knows my car very well and amazing service is always provided. They are prompt, professional and courteous at all times. Highly recommended. very well and amazing service is always provided. They are prompt, professional and courteous at all times. Highly recommended. More
by AVNAU
Employees Worked With
Eli Barrera
February 06, 2020
See below summary Had my Nissan Murano serviced. Service team was courteous and professional. would recommend dealership to my friends. We have leased Nissan Murano Had my Nissan Murano serviced. Service team was courteous and professional. would recommend dealership to my friends. We have leased Nissan Murano's for many, many years....highly recommend this vehicle. More
by TWACHTEL924
Employees Worked With
My service representative's name was Todd. Excellent
February 06, 2020
Great service! Great team! Great assurance! Gjenete always makes me feel taken care of! I always feel welcome, accommodated to, and this last visit was no exception- thanks for all the hard work! always makes me feel taken care of! I always feel welcome, accommodated to, and this last visit was no exception- thanks for all the hard work! More
by MEDINA.ZAGA
Employees Worked With
Gjenete
February 06, 2020
Ramiz khan was very patient my and helpful, he listened to my requests and gave great suggestions and It was great experience. I definitely recommend this dealership to my requests and gave great suggestions and It was great experience. I definitely recommend this dealership More
by REZATA1970
February 06, 2020
My needs are always met when I come in to get serviced and the staff is so friendly and helpful. I will always recommend this dealership! and the staff is so friendly and helpful. I will always recommend this dealership! More
by Nash
