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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
February 08, 2020
Great service. Thank you. The service was timely and the staff were nice. I highly recommend koeppel auto group. I will definitely bring my vehicles back for service. staff were nice. I highly recommend koeppel auto group. I will definitely bring my vehicles back for service. More
by PSPATHIS
Verified CustomerEmployees Worked With
Gerry Spathis
February 08, 2020
Koeppel Nissan definitely put a smile on my face after my decision of getting a new leased vehicle. When walking in, the lady at the front desk was sweet and nice, she wowed me with her personality and hos decision of getting a new leased vehicle. When walking in, the lady at the front desk was sweet and nice, she wowed me with her personality and hospitality. Now where the magic really happened was with my sales person DANNY COLON. He was fabulous, when asking him what the chances were of getting the car that I want and keep on the same payment as my turn in vehicle, he did not hesitate to check with upper management and get me the car along with the payment that I wanted. I received nothing less from the financial manager LUIS VALERIO who made my paperwork easy and smooth by explaining every paper that I signed. After spending two hours at the dealership, I was driving out in my new 2020 Maxima that I will enjoy for the next three years. I highly recommend KOEPPEL NISSAN for excellent and profesional service 👍🏻👍🏻 More
by ACME
February 07, 2020
Title? Sale was during the summer. I asked a friend to join us just in case we missed something to ask about. No problems with the sale. We still love our Sale was during the summer. I asked a friend to join us just in case we missed something to ask about. No problems with the sale. We still love our car. More
by PS1GOODJEAN
Employees Worked With
Met others but didn’t realize I would need to memorize their names but staff was welcoming, Golam Chowdhury
February 07, 2020
The guys that service me needs more stars up there they made sure I was happy got the car I want the bank I wanted everything worked out Matt and Luis 👍🏾👍🏾👍🏾 made sure I was happy got the car I want the bank I wanted everything worked out Matt and Luis 👍🏾👍🏾👍🏾👍🏾 More
by MATHEWSBUCK74
February 07, 2020
Super helpful with service and helped explain the services provided to me for the car that I brought in that day. Thank you very much. services provided to me for the car that I brought in that day. Thank you very much. More
by EDISONGREYES
Employees Worked With
February 07, 2020
Awesome Customer Service!! No BS and got what we needed. Will recommend to everyone. We never felt pressured. Great experience and were able to lease the car we wanted. Will recommend to everyone. We never felt pressured. Great experience and were able to lease the car we wanted. More
by JNDESRIVIERES
February 07, 2020
Excellent customer service Excellent customer service! Byron is a delight ,personable and friendly helped explain what needed to be done and how long will take for my car to be Excellent customer service! Byron is a delight ,personable and friendly helped explain what needed to be done and how long will take for my car to be serviced since I was waiting at the dealership. He took his time to go over the report even explaining what needed to be done in the future. Very happy with my experience Thank you More
by BOHAYON
Employees Worked With
February 07, 2020
I was disappointed with the service this time around. I made not come back. Tony Perez try to help however, the damage was already done. I left Nissian very upset. made not come back. Tony Perez try to help however, the damage was already done. I left Nissian very upset. More
by PITTYPAT718
Employees Worked With
Todd
February 07, 2020
I think they are very trusted peoples especially management I will recommend those who have Nissan car they should go to koppel Nissan for repair or service management I will recommend those who have Nissan car they should go to koppel Nissan for repair or service More
by MAHAMMEDFARUQUE
Employees Worked With
MR tony
