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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
February 10, 2020
Best buying experience I have ever had at a dealership I would highly recommend Koeppel Nissan and in particular, Danny Colon. I can honestly say he/they provided excellent customer service. Danny was p I would highly recommend Koeppel Nissan and in particular, Danny Colon. I can honestly say he/they provided excellent customer service. Danny was professional, courteous, sincere and knowledgeable. I did not feel any pressure, communication was clear and there were no games or last minute surprises. My Rogue was ready in a timely fashion as promised. The whole experience was quick and painless...it was a pleasure. More
by MMB
Employees Worked With
February 09, 2020
Excellent service, thanks! I would rate provided service as excellent. It was perfectly handled by service advisor Natalie who was very extremely professional. Thank you Natalie I would rate provided service as excellent. It was perfectly handled by service advisor Natalie who was very extremely professional. Thank you Natalie, good job! More
by GRJAIN
Verified CustomerEmployees Worked With
Her name was Natalie from Service.
February 09, 2020
very courteous people. First and foremost Tony Perez always gives excellent service, also service advisors Kelly Chacon Natalie Torres and my mechanic Kevin. The entire de First and foremost Tony Perez always gives excellent service, also service advisors Kelly Chacon Natalie Torres and my mechanic Kevin. The entire dealership in service dept. in general gives very good service. More
by KEITH710
Employees Worked With
Other Employees :
Steven Osorio, Jeanette, Todd, the ladies at the cashiers desk ,also Johnny in service dept.., Kelly Chacon
February 08, 2020
Koeppel Nissan definitely put a smile on my face after my decision of getting a new leased vehicle. When walking in, the lady at the front desk was sweet and nice, she wowed me with her personality and hos decision of getting a new leased vehicle. When walking in, the lady at the front desk was sweet and nice, she wowed me with her personality and hospitality. Now where the magic really happened was with my sales person DANNY COLON. He was fabulous, when asking him what the chances were of getting the car that I want and keep on the same payment as my turn in vehicle, he did not hesitate to check with upper management and get me the car along with the payment that I wanted. I received nothing less from the financial manager LUIS VALERIO who made my paperwork easy and smooth by explaining every paper that I signed. After spending two hours at the dealership, I was driving out in my new 2020 Maxima that I will enjoy for the next three years. I highly recommend KOEPPEL NISSAN for excellent and profesional service 👍🏻👍🏻 More
by ACME
February 08, 2020
I was at services for a recall and tire issue , everything went great , I finally can say that Nissan went beyond my expectations Thank you everything went great , I finally can say that Nissan went beyond my expectations Thank you More
by LSPANORA
Employees Worked With
Can’t remember the name of the person helping me
February 08, 2020
Great service. Thank you. The service was timely and the staff were nice. I highly recommend koeppel auto group. I will definitely bring my vehicles back for service. staff were nice. I highly recommend koeppel auto group. I will definitely bring my vehicles back for service. More
by PSPATHIS
Employees Worked With
Gerry Spathis
February 07, 2020
The guys that service me needs more stars up there they made sure I was happy got the car I want the bank I wanted everything worked out Matt and Luis 👍🏾👍🏾👍🏾 made sure I was happy got the car I want the bank I wanted everything worked out Matt and Luis 👍🏾👍🏾👍🏾👍🏾 More
by MATHEWSBUCK74
February 07, 2020
Awesome Customer Service!! No BS and got what we needed. Will recommend to everyone. We never felt pressured. Great experience and were able to lease the car we wanted. Will recommend to everyone. We never felt pressured. Great experience and were able to lease the car we wanted. More
by JNDESRIVIERES
February 07, 2020
I was disappointed with the service this time around. I made not come back. Tony Perez try to help however, the damage was already done. I left Nissian very upset. made not come back. Tony Perez try to help however, the damage was already done. I left Nissian very upset. More
by PITTYPAT718
Employees Worked With
Todd
