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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
February 11, 2020
Staff are pleasantly helpful and have a ready-to-serve attitude that may make customers to come back. Koeppel Nissan service place great is to be recommended. attitude that may make customers to come back. Koeppel Nissan service place great is to be recommended. More
by LILITOLO
Verified Customer
February 11, 2020
I went for an oil change and a squeaky seat belt and my advisor told me that it was going to take the whole day to solve the problem while it just needed lubricant and the seat belt. advisor told me that it was going to take the whole day to solve the problem while it just needed lubricant and the seat belt. More
by KEVINPISCO07
Employees Worked With
Kelly Chacon
February 10, 2020
Would highly recommend Koeppel. Joe and his team are first class. Love my new Rogue. Will certainly be going back to do business with them. first class. Love my new Rogue. Will certainly be going back to do business with them. More
by Peterberlingo
February 10, 2020
Great place to have your car serviced. Amazing staff members. Always care for customer needs and wants. Always keep customers informed of what’s need members. Always care for customer needs and wants. Always keep customers informed of what’s need More
by JERRYGONZALEZ1229
February 10, 2020
Best buying experience I have ever had at a dealership I would highly recommend Koeppel Nissan and in particular, Danny Colon. I can honestly say he/they provided excellent customer service. Danny was p I would highly recommend Koeppel Nissan and in particular, Danny Colon. I can honestly say he/they provided excellent customer service. Danny was professional, courteous, sincere and knowledgeable. I did not feel any pressure, communication was clear and there were no games or last minute surprises. My Rogue was ready in a timely fashion as promised. The whole experience was quick and painless...it was a pleasure. More
by MMB
Employees Worked With
February 10, 2020
He helped me and my boyfriend from 1pm-11pmPatient, He helped me and my boyfriend from 1pm-11pm Patient, supportive, and knowledgeable Definitely coming back for my next vehicle and my man's vehicle He helped me and my boyfriend from 1pm-11pm Patient, supportive, and knowledgeable Definitely coming back for my next vehicle and my man's vehicle More
by cece_aries1995
Employees Worked With
Nikem Jackson
February 10, 2020
Very professional and fast service, they keep you informed of what is going on with the service in your vehicle, the coffee and fruits are delicious informed of what is going on with the service in your vehicle, the coffee and fruits are delicious More
by WILLY_01
Employees Worked With
Kelly Chacon
February 09, 2020
very courteous people. First and foremost Tony Perez always gives excellent service, also service advisors Kelly Chacon Natalie Torres and my mechanic Kevin. The entire de First and foremost Tony Perez always gives excellent service, also service advisors Kelly Chacon Natalie Torres and my mechanic Kevin. The entire dealership in service dept. in general gives very good service. More
by KEITH710
Employees Worked With
Other Employees :
Steven Osorio, Jeanette, Todd, the ladies at the cashiers desk ,also Johnny in service dept.., Kelly Chacon
February 09, 2020
Excellent service, thanks! I would rate provided service as excellent. It was perfectly handled by service advisor Natalie who was very extremely professional. Thank you Natalie I would rate provided service as excellent. It was perfectly handled by service advisor Natalie who was very extremely professional. Thank you Natalie, good job! More
by GRJAIN
Employees Worked With
Her name was Natalie from Service.
February 08, 2020
I was at services for a recall and tire issue , everything went great , I finally can say that Nissan went beyond my expectations Thank you everything went great , I finally can say that Nissan went beyond my expectations Thank you More
by LSPANORA
Employees Worked With
Can’t remember the name of the person helping me
