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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
February 11, 2020
Great place and service, everything is done on time and they are very helpfull to resolve any issues , i went many times to the same place with the same results they are very helpfull to resolve any issues , i went many times to the same place with the same results More
by MDEOX
Verified CustomerEmployees Worked With
Matthew Stan
February 11, 2020
Wonderful I dropped my carr on Saturday and Monday afternoon it was repaired and solved all issues. Thank you so much, Natalie Torres, for all you help I dropped my carr on Saturday and Monday afternoon it was repaired and solved all issues. Thank you so much, Natalie Torres, for all you help More
by MIKE_OROZCO
Employees Worked With
Natalie Torres
February 11, 2020
Janet is an amazing employee who is extremely patient and passionate about her job . She will go the extra mile to ensure all of the customers needs are meet . As for Tony he was extremely disrespe and passionate about her job . She will go the extra mile to ensure all of the customers needs are meet . As for Tony he was extremely disrespectful and nasty to me, from now on i will only go to Koppel if Janet is there . More
by SARAHBROOKS8889
Employees Worked With
Jannet, Alex Castrillon
February 11, 2020
Excellent service amazing team thanks for everything I’m very happy whit my car thanks a lot guys see you son in the chance oil very happy whit my car thanks a lot guys see you son in the chance oil More
by DIYIIM8201
Employees Worked With
Other Employees :
Christian Sanchez, Golam Chowdhury
February 11, 2020
Staff are pleasantly helpful and have a ready-to-serve attitude that may make customers to come back. Koeppel Nissan service place great is to be recommended. attitude that may make customers to come back. Koeppel Nissan service place great is to be recommended. More
by LILITOLO
February 11, 2020
I went for an oil change and a squeaky seat belt and my advisor told me that it was going to take the whole day to solve the problem while it just needed lubricant and the seat belt. advisor told me that it was going to take the whole day to solve the problem while it just needed lubricant and the seat belt. More
by KEVINPISCO07
Employees Worked With
Kelly Chacon
February 10, 2020
Would highly recommend Koeppel. Joe and his team are first class. Love my new Rogue. Will certainly be going back to do business with them. first class. Love my new Rogue. Will certainly be going back to do business with them. More
by Peterberlingo
February 10, 2020
Great place to have your car serviced. Amazing staff members. Always care for customer needs and wants. Always keep customers informed of what’s need members. Always care for customer needs and wants. Always keep customers informed of what’s need More
by JERRYGONZALEZ1229
February 10, 2020
He helped me and my boyfriend from 1pm-11pmPatient, He helped me and my boyfriend from 1pm-11pm Patient, supportive, and knowledgeable Definitely coming back for my next vehicle and my man's vehicle He helped me and my boyfriend from 1pm-11pm Patient, supportive, and knowledgeable Definitely coming back for my next vehicle and my man's vehicle More
by cece_aries1995
Employees Worked With
Nikem Jackson
February 10, 2020
Very professional and fast service, they keep you informed of what is going on with the service in your vehicle, the coffee and fruits are delicious informed of what is going on with the service in your vehicle, the coffee and fruits are delicious More
by WILLY_01
Employees Worked With
Kelly Chacon
