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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
February 13, 2020
I always deal with Nash when I go and he’s awesome. He always gets me a good deal. He’s always professional and lets me know everything I need to know. always gets me a good deal. He’s always professional and lets me know everything I need to know. More
by CJEFFERSON101
Verified Customer
February 13, 2020
I really have a good expirience leasing the new car. Alex Castrillon was awesome, He helped me out with every detail. I loved the way I was treated. I would recommend to any one. Castrillon was awesome, He helped me out with every detail. I loved the way I was treated. I would recommend to any one. More
by willie
Employees Worked With
Jorge Pena, Alex Castrillon, John Lebron
February 13, 2020
Had a good experience at koeppel . Sale person ramiz very Knowledgeable about the car I wanted and help me a lot trying to get the right price for me . Knowledgeable about the car I wanted and help me a lot trying to get the right price for me . More
by LOUISJOEMARIA
February 13, 2020
Taking care of business So far there has been no beating around the bush. The work that needs to get done on my vehicle get done and I am a happy customer! So far there has been no beating around the bush. The work that needs to get done on my vehicle get done and I am a happy customer! More
by JORTIZ17
February 12, 2020
They were very helpful. I felt welcome, appreciated and valued. I would highly recommend them to anyone for outstanding customer service and quick and efficient servicing of my vehicle. valued. I would highly recommend them to anyone for outstanding customer service and quick and efficient servicing of my vehicle. More
by ALICHOUHDRY
Employees Worked With
February 12, 2020
This department provided excellent Executive service. It's always a pleasure coming to Nissan. I look forward to my next visit to your office. Thanks It's always a pleasure coming to Nissan. I look forward to my next visit to your office. Thanks More
by ASTRID.ABCPROINS
Employees Worked With
February 11, 2020
Excellent service amazing team thanks for everything I’m very happy whit my car thanks a lot guys see you son in the chance oil very happy whit my car thanks a lot guys see you son in the chance oil More
by DIYIIM8201
Employees Worked With
Other Employees :
Golam Chowdhury
February 11, 2020
Great place and service, everything is done on time and they are very helpfull to resolve any issues , i went many times to the same place with the same results they are very helpfull to resolve any issues , i went many times to the same place with the same results More
by MDEOX
Employees Worked With
Matthew Stan
February 11, 2020
Wonderful I dropped my carr on Saturday and Monday afternoon it was repaired and solved all issues. Thank you so much, Natalie Torres, for all you help I dropped my carr on Saturday and Monday afternoon it was repaired and solved all issues. Thank you so much, Natalie Torres, for all you help More
by MIKE_OROZCO
Employees Worked With
Natalie Torres
February 11, 2020
Janet is an amazing employee who is extremely patient and passionate about her job . She will go the extra mile to ensure all of the customers needs are meet . As for Tony he was extremely disrespe and passionate about her job . She will go the extra mile to ensure all of the customers needs are meet . As for Tony he was extremely disrespectful and nasty to me, from now on i will only go to Koppel if Janet is there . More
by SARAHBROOKS8889
Employees Worked With
Jannet, Alex Castrillon
