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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
February 16, 2020
Renewing lease The interaction between two other salesmen (not mine) in front of customers was unprofessional. They appeared to be bickering over lost documents and The interaction between two other salesmen (not mine) in front of customers was unprofessional. They appeared to be bickering over lost documents and appeared to have animosity towards each other, which happens, but should not on the sales floor. I don’t know there names. Also, wait times for documents take way to long, especially if your dealing with repeat, long time customers. More
by handyman301
Verified CustomerEmployees Worked With
John Lebron, Nikem Jackson
February 14, 2020
Love my Rogue It was a pleasure to work with Danny Colon. He was very courteous and help us with everything we needed. Now I understand why he wins all those custom It was a pleasure to work with Danny Colon. He was very courteous and help us with everything we needed. Now I understand why he wins all those customer service awards. Keep it up and see you in three years for my next lease. More
by YGOMEZ421
February 14, 2020
Fast, done right Every time I take my Sentra for maintenance, the service department team professionals at Koeppel Nissan on Northern Blvd got the job done right and d Every time I take my Sentra for maintenance, the service department team professionals at Koeppel Nissan on Northern Blvd got the job done right and done fast. Everyone was courteous and helpful. More
by VICTOR.H.SORIA
Employees Worked With
idunno
February 14, 2020
Good morning please I have a question , how many coupons to use per service /per day ( different services) ?? Thank you in advance for your help. to use per service /per day ( different services) ?? Thank you in advance for your help. More
by MYGATITA1015
Employees Worked With
Kelly Chacon
February 13, 2020
Taking care of business So far there has been no beating around the bush. The work that needs to get done on my vehicle get done and I am a happy customer! So far there has been no beating around the bush. The work that needs to get done on my vehicle get done and I am a happy customer! More
by JORTIZ17
February 13, 2020
I really have a good expirience leasing the new car. Alex Castrillon was awesome, He helped me out with every detail. I loved the way I was treated. I would recommend to any one. Castrillon was awesome, He helped me out with every detail. I loved the way I was treated. I would recommend to any one. More
by willie
Employees Worked With
Jorge Pena, Alex Castrillon, John Lebron
February 13, 2020
Had a good experience at koeppel . Sale person ramiz very Knowledgeable about the car I wanted and help me a lot trying to get the right price for me . Knowledgeable about the car I wanted and help me a lot trying to get the right price for me . More
by LOUISJOEMARIA
February 13, 2020
I always deal with Nash when I go and he’s awesome. He always gets me a good deal. He’s always professional and lets me know everything I need to know. always gets me a good deal. He’s always professional and lets me know everything I need to know. More
by CJEFFERSON101
February 12, 2020
This department provided excellent Executive service. It's always a pleasure coming to Nissan. I look forward to my next visit to your office. Thanks It's always a pleasure coming to Nissan. I look forward to my next visit to your office. Thanks More
by ASTRID.ABCPROINS
Employees Worked With
February 12, 2020
They were very helpful. I felt welcome, appreciated and valued. I would highly recommend them to anyone for outstanding customer service and quick and efficient servicing of my vehicle. valued. I would highly recommend them to anyone for outstanding customer service and quick and efficient servicing of my vehicle. More
by ALICHOUHDRY
Employees Worked With
