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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
February 19, 2020
Excellent service Bayron is very friendly and respectful,I didn't have to wait long for my car I recommend this place it is better to go by appointment. respectful,I didn't have to wait long for my car I recommend this place it is better to go by appointment. More
by VERONICAAMADOR91
Employees Worked With
February 19, 2020
Alex was very nice and professional and Help me With the whole process I am very happy with the new lease thanks for everything also Luis in financing was very helpful whole process I am very happy with the new lease thanks for everything also Luis in financing was very helpful More
by LEYEBES
Verified CustomerFebruary 19, 2020
Dealership is excellent, employees are impeccable and very helpful. This is my first leased vehicle and I will most definitely stay with Nissan for my next one. very helpful. This is my first leased vehicle and I will most definitely stay with Nissan for my next one. More
by teeperez80
Employees Worked With
Todd
February 19, 2020
Dealership really goes all out to make the customer comfortable. From top to bottom they provide a great service that you hardly see anywhere else. comfortable. From top to bottom they provide a great service that you hardly see anywhere else. More
by DANNYC516
Employees Worked With
Kelly Chacon
February 18, 2020
Wonderful customer service experience. Great follow up. Was on point with everything. Great product knowledge. Very helpful, polite, respectful and professional. Hands down most wonderful experience. Was on point with everything. Great product knowledge. Very helpful, polite, respectful and professional. Hands down most wonderful experience. More
by DAVID.GARCIA0619
Employees Worked With
Kelly Chacon
February 18, 2020
Love Koeppel!!! The staff is amazing, I deal with Emerson and he is so helpful. I’ve bought 2 Rogue’s from him. The service department are quick and easy. and he is so helpful. I’ve bought 2 Rogue’s from him. The service department are quick and easy. More
by LISAMB618
February 18, 2020
I was impresed The service was very fast, within couple hours. I could not believed that it was done in and out in a blink of an eye. The service was very fast, within couple hours. I could not believed that it was done in and out in a blink of an eye. More
by aaes195
Employees Worked With
Ms. Muja , Alex Castrillon
February 18, 2020
Amazing Service! Could not be more than happy with my car once returned to me! Everything was returned to me cleaner than before, and the service technician clearly explained my alignment results and multipo once returned to me! Everything was returned to me cleaner than before, and the service technician clearly explained my alignment results and multipoint inspection to me! Thank you Nick in Service! More
by BOBBY
Employees Worked With
Nick in Service
February 18, 2020
I was very disappointed this visit as prices went up and no discount sent via email as usual. Also the mechanics diagnostic was not making sense to me no discount sent via email as usual. Also the mechanics diagnostic was not making sense to me More
by SILVICARTA41
Employees Worked With
February 18, 2020
The workers at the dealership who attended us were very friendly, and respected us to the fullest degree. They were kind and were willing to negotiate for every deal made, while always keeping good charact friendly, and respected us to the fullest degree. They were kind and were willing to negotiate for every deal made, while always keeping good character. More
by MIRIANPRISCILA15
