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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
February 27, 2020
I would like to state that in all my years buying and leasing vehicles. Dealing with your sales representative Mike kipper has been such a pleasure he is a great guy with a fantastic personality. I also leasing vehicles. Dealing with your sales representative Mike kipper has been such a pleasure he is a great guy with a fantastic personality. I also like to give honorable mention to Joe Clem great people at Koeppel. I would highly recommend this dealership to friends and family. Thanks guys. To both mike Kipper and Joe Clem More
by jbrienzaironpony
Employees Worked With
John Lebron, Michael Kipper
February 26, 2020
One of the best ive used in over 20 yrs very happy customer and to continue going over here. Ms Natalie was very helpful with me customer and to continue going over here. Ms Natalie was very helpful with me More
by Omartin
Verified CustomerEmployees Worked With
Natalie s name is not here she's someone i enjoy working with
February 25, 2020
They provided me with great service and got me a car that I wanted at a price I could pay. They tutored me on how to use all the tools of the car. I wanted at a price I could pay. They tutored me on how to use all the tools of the car. More
by arhoye
February 25, 2020
Professionalism. Starts at the top with Mark Lacher and continues with a great staff. From sales to service too notch. I have leased many vehicles. continues with a great staff. From sales to service too notch. I have leased many vehicles. More
by RADAR077
Employees Worked With
February 25, 2020
Exelente servicio el de la asesora kelly chacon fue muy buenas la explicacion del caso y la informacion que nos brindo fue clara es una buena persona buenas la explicacion del caso y la informacion que nos brindo fue clara es una buena persona More
by JHONHERNANDEZ_912
Employees Worked With
Kelly Chacon
February 25, 2020
Danny the Gentlemen and Scholar My wife and I always have a positive experience when we work with Danny. We worked with Danny three years ago when we leased our first Rogue, Danny pr My wife and I always have a positive experience when we work with Danny. We worked with Danny three years ago when we leased our first Rogue, Danny provided excellent service then and he is still providing that same quality service now. Danny made my wife and I feel like family, he patiently worked with my wife and took the time to explain things she did not understand. Danny deserves five Gold Stars. More
by Pastor Smith
February 22, 2020
PROFESSIONAL, GREAT SERVICE from the service technicians to the customer service team. Would not go anywhere else for servicing or to purchase my next vehicle. to the customer service team. Would not go anywhere else for servicing or to purchase my next vehicle. More
by Diann
Employees Worked With
February 21, 2020
Jeannette was excellent. Fast service. Addressed my needs and concerns. Kept me informed. Was able to have my vehicle back to me the same day. and concerns. Kept me informed. Was able to have my vehicle back to me the same day. More
by omairjaffery
February 20, 2020
Excellent service visit this morning. Kellys estimate for when my car would be ready was exactly right. I was there for a recall and DMV inspection and when I called to make the appointment they told me it when my car would be ready was exactly right. I was there for a recall and DMV inspection and when I called to make the appointment they told me it might take most of the day and if necessary I would get a loaner but the whole process was over in 1 hour. Thank you. More
by mmenis1
Employees Worked With
Kelly Chacon
