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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
March 13, 2020
When I go to this dealership I am always treated with the up most courtesy. If the service take more than 2 hrs I have the option to use a vehicle 🚗 to get around until my vehicle is ready. Thanks Nissan up most courtesy. If the service take more than 2 hrs I have the option to use a vehicle 🚗 to get around until my vehicle is ready. Thanks Nissan dealership for there services even with the complementary coffee and healthy snacks. More
by SPARKOFHOPE
Verified CustomerEmployees Worked With
Kelly Chacon
March 12, 2020
I first visited Koeppel Nissan approximately 20 years ago and now after about 9 Pathfinders later this is my car buying location. Each and every time I enter Koeppel Nissan the guys there make me feel like f and now after about 9 Pathfinders later this is my car buying location. Each and every time I enter Koeppel Nissan the guys there make me feel like family. I'll continue my auto buying at koeppel. More
by Will
March 11, 2020
I thought I had a friend in Koeppel, evidently I didn't take into account about the "hidden " items such as ez pass charges as well as fuel. take into account about the "hidden " items such as ez pass charges as well as fuel. More
by Winnie
Employees Worked With
March 10, 2020
Danny was a great salesperson! He was knowledgeable and helpful in answering all of my questions about Rogue sport. He took his time to help me sort through the dealership’s large inventory to find the bes helpful in answering all of my questions about Rogue sport. He took his time to help me sort through the dealership’s large inventory to find the best deal for my budget. Luis Valerio in the financial department was lovely to work with- very straightforward and explained things simply. Overall the process was friendly, quick, and straightforward. I left happy More
by ACME Linen
March 10, 2020
You Asked The service staff was support. As a senior, I would like to see handrails in the restroom. I would recommend one to use the service staff of a deale The service staff was support. As a senior, I would like to see handrails in the restroom. I would recommend one to use the service staff of a dealership. More
by STICK429
Employees Worked With
March 10, 2020
I recommend Mr Tony Perez he know toc. deal with clients I recommend Mr Tony Perez he know toc. deal with clients those who work at the desk very friendly ladies knows they customer service nice I recommend Mr Tony Perez he know toc. deal with clients those who work at the desk very friendly ladies knows they customer service nice More
by FALMUFUTE1
Employees Worked With
March 09, 2020
Very clean professional dealership everyone that I had contact with was extremely helpful from checking in to picking up the car and paying the bill contact with was extremely helpful from checking in to picking up the car and paying the bill More
by Old bug lover
March 09, 2020
Todd help me out with everything i need. he is realy a nice guy and helpfull. best customer service i have ever get in my life. thanks to koeppel nissan. you guys got one customer from now.i will come to nice guy and helpfull. best customer service i have ever get in my life. thanks to koeppel nissan. you guys got one customer from now.i will come to you guys for service my car in future. thanks More
by shakifhasan
Employees Worked With
Todd
