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Koeppel Nissan

Jackson Heights, NY

4.7
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 760 reviews

March 14, 2020

Todd was excellent. Great communication, friendly, customer service was on point. Was able to get my car the next day. Tony was also great, je worked on my car and got it back in shape. The staff here More

by marigrisel913
Recommend Dealer
Yes
Employees Worked With
Todd (advisor) and Tony (worked on the car)
Mar 16, 2020 -

Koeppel Nissan responded

Hi Marigrisel, Thank you for taking the time to post your *5 Star* review. Todd and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 13, 2020

Easy visit, came out with what I wanted. It was certainly helpful there were fiscal year-end incentives to move the price convo along for everyone. Matt Stan was super easy to work with, helpful over the cou More

by Eh115
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Pena, Matthew Stan
Mar 16, 2020 -

Koeppel Nissan responded

Hi Eh115, Thank you for taking the time to post your *5 Star* review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 13, 2020

golam was very helpful in helping me find a car that would approve me. he was very nice and very caring, he didn’t give up until he found something i loved. i will definitely come back More

by anabelmoya05
Recommend Dealer
Yes
Employees Worked With
Alexander Galo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Golam Chowdhury
Mar 16, 2020 -

Koeppel Nissan responded

Hi Ms. Moya, Thank you for taking the time to post your *5 Star* review. Golam and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 13, 2020

When I go to this dealership I am always treated with the up most courtesy. If the service take more than 2 hrs I have the option to use a vehicle 🚗 to get around until my vehicle is ready. Thanks Nissan More

by SPARKOFHOPE
Recommend Dealer
Yes
Employees Worked With
Kelly Chacon
Mar 16, 2020 -

Koeppel Nissan responded

Hi SPARKOFHOPE, Thank you for taking the time to post your *5 Star* review. Kelly and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 13, 2020

Service The service was great. In and out in timely fashion. Bryon was very knowledgeable, he was able to answer all my questions. Thank you. And they were n More

by JADEHEART50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Koeppel Nissan responded

Hi JADEHEART50, Thank you for taking the time to post your *5 Star* review. Byron and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 12, 2020

I first visited Koeppel Nissan approximately 20 years ago and now after about 9 Pathfinders later this is my car buying location. Each and every time I enter Koeppel Nissan the guys there make me feel like f More

by Will
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Grande
Mar 13, 2020 -

Koeppel Nissan responded

Hi Will, Thank you for taking the time to post your *5 Star* review. Joe, Tony, Danny and I appreciate your continued loyalty and support! Please let me know if you ever need help with servicing your Pathfinder. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 11, 2020

I thought I had a friend in Koeppel, evidently I didn't take into account about the "hidden " items such as ez pass charges as well as fuel. More

by Winnie
Recommend Dealer
No
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Koeppel Nissan responded

Hi Kevin, Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-898-7800 X337 at your earliest convenience. I look forward to hearing from you. Regards, John K.

March 10, 2020

Danny was a great salesperson! He was knowledgeable and helpful in answering all of my questions about Rogue sport. He took his time to help me sort through the dealership’s large inventory to find the bes More

by ACME Linen
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Koeppel Nissan responded

Good morning ACME Linen, Thank you for taking the time to post your *5 Star* review. Danny, Luis and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 10, 2020

I was very pleased with my service this Saturday March 7, 2020. The gentlemen that worked on my car was outstanding. His name is Lenard More

by MERLELOP
Recommend Dealer
Yes
Employees Worked With
Lenard
Mar 12, 2020 -

Koeppel Nissan responded

Hi Merlelop, Thank you for taking the time to post your *5 Star* review. Lenard and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 10, 2020

I recommend Mr Tony Perez he know toc. deal with clients I recommend Mr Tony Perez he know toc. deal with clients those who work at the desk very friendly ladies knows they customer service nice More

by FALMUFUTE1
Recommend Dealer
Yes
Employees Worked With
Tony Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Koeppel Nissan responded

Good morning, Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

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