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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
May 08, 2020
Good service, I always take my car there for oil change, but a bit long of a wait for an oil change only. Service personnel tact and in general is improving much more. Thank you for being open during these but a bit long of a wait for an oil change only. Service personnel tact and in general is improving much more. Thank you for being open during these times More
by CAHULIVA
Verified CustomerEmployees Worked With
Steven osorio
May 08, 2020
Koeppel Nissan has been like family since day one. Close to 25 years and about 14 autos. Never a better experience. From sales to service I definitely recommended. True professionals at their best. to 25 years and about 14 autos. Never a better experience. From sales to service I definitely recommended. True professionals at their best. More
by Will
May 08, 2020
Very straight forward, great service and I've been dealing with them for at least 25 years. No complaints. Excellent. Sales people and management are great. Looking forward for the next 25 years. dealing with them for at least 25 years. No complaints. Excellent. Sales people and management are great. Looking forward for the next 25 years. More
by Tinggrace8
May 06, 2020
I was. Always Service at Nemet motors that closed. I asked for the service manager and I was introduced to Tony who is extremely helpful. The only downer I had was I was told roughly an hour will take i asked for the service manager and I was introduced to Tony who is extremely helpful. The only downer I had was I was told roughly an hour will take it turned into 2 1/2 hours outside of that I was very satisfied. I will have my Murano serviced with you people from now on. Thank you More
by pveclucy
Employees Worked With
May 04, 2020
Always a good experience. Fast, reliable service. One of the girls in service could be a little more friendlier but it’s all good. I need an oil change so I’ll be there soon. the girls in service could be a little more friendlier but it’s all good. I need an oil change so I’ll be there soon. More
by CALPRES8
May 02, 2020
Koeppel Nissan great place for all your needs Koeppel Nissan is excellent place for car service,very knowledgeable and helpful personal service advisor Kelly,Nick the mechanic and Tony service man Koeppel Nissan is excellent place for car service,very knowledgeable and helpful personal service advisor Kelly,Nick the mechanic and Tony service manager great people to deal with. More
by Dionisios L
May 01, 2020
Hi there my experience with my previous service with Kelly was great. my car stayed there for a few days and i was able to get a rental until my service was complete Kelly was great. my car stayed there for a few days and i was able to get a rental until my service was complete More
by JCURUCHIMA
April 28, 2020
Well im happy to purchase my car at Koeppel NissanHope Well im happy to purchase my car at Koeppel Nissan Hope that when my car goes to service will get the same quality as the sales and Managers Well im happy to purchase my car at Koeppel Nissan Hope that when my car goes to service will get the same quality as the sales and Managers More
by PFB16MAY
April 27, 2020
I received pleasant and courteous treatment and quality service . Staff was punctual and kept me informed. I even received a call to confirm my agreement with recommendeded procedure. service . Staff was punctual and kept me informed. I even received a call to confirm my agreement with recommendeded procedure. More
by Victor
April 24, 2020
Not a very large facility, the show room is quite small but the people working there are friendly, polite and ready to answer any question you might have. The waiting time sometimes is longer than expected but the people working there are friendly, polite and ready to answer any question you might have. The waiting time sometimes is longer than expected. More
by SAHLEANU11374
Employees Worked With
Kelly Chacon
