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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
May 15, 2020
I went in and was immediately welcomed with a smile. The environment and the workers are just extremely amazing, they were all super helpful and kind! environment and the workers are just extremely amazing, they were all super helpful and kind! More
by Odagled
Verified Customer
May 14, 2020
Danny is a professional. That's all you need to know, but he's also thoughtful and considerant. Highly recommend him if you use this dealer. I just picked up my 2nd lease from him and it was a breeze thanks he's also thoughtful and considerant. Highly recommend him if you use this dealer. I just picked up my 2nd lease from him and it was a breeze thanks to Danny. More
by Eddiefg898
Employees Worked With
May 13, 2020
Danny Colon provided exceptional service and made the whole process of swapping my lease for a new car painless from the initial contact to handing me the keys before driving off. I moved from New York y whole process of swapping my lease for a new car painless from the initial contact to handing me the keys before driving off. I moved from New York years ago but will only get my new cars with these guys. Luis Valerio also made my finance approval incredibly easy too as he had multiple times in the past. More
by Nikolai Taylor
May 13, 2020
I.m very happy the people is very nice and place very comfort. I recommend this dealer. Because is very reponsabilete Thanks you for attention comfort. I recommend this dealer. Because is very reponsabilete Thanks you for attention More
by PEDRO_C
Employees Worked With
May 12, 2020
Great group of people. Leased a 2017 Rogue for three years, came back for a 2020 Rogue. Sales dept and the service dept are excellent. years, came back for a 2020 Rogue. Sales dept and the service dept are excellent. More
by RKAIRYS
May 09, 2020
Hi, I worked with Steven Osorio when I had to do service for my car. He seems like a experienced person. His dealing with me was smooth and clear. Thank you. Hema for my car. He seems like a experienced person. His dealing with me was smooth and clear. Thank you. Hema More
by HEMATHOKAR
May 08, 2020
Koeppel Nissan has been like family since day one. Close to 25 years and about 14 autos. Never a better experience. From sales to service I definitely recommended. True professionals at their best. to 25 years and about 14 autos. Never a better experience. From sales to service I definitely recommended. True professionals at their best. More
by Will
May 08, 2020
Good service, I always take my car there for oil change, but a bit long of a wait for an oil change only. Service personnel tact and in general is improving much more. Thank you for being open during these but a bit long of a wait for an oil change only. Service personnel tact and in general is improving much more. Thank you for being open during these times More
by CAHULIVA
Employees Worked With
Steven osorio
May 08, 2020
Very straight forward, great service and I've been dealing with them for at least 25 years. No complaints. Excellent. Sales people and management are great. Looking forward for the next 25 years. dealing with them for at least 25 years. No complaints. Excellent. Sales people and management are great. Looking forward for the next 25 years. More
by Tinggrace8
May 06, 2020
I was. Always Service at Nemet motors that closed. I asked for the service manager and I was introduced to Tony who is extremely helpful. The only downer I had was I was told roughly an hour will take i asked for the service manager and I was introduced to Tony who is extremely helpful. The only downer I had was I was told roughly an hour will take it turned into 2 1/2 hours outside of that I was very satisfied. I will have my Murano serviced with you people from now on. Thank you More
by pveclucy
Employees Worked With
