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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
May 22, 2020
I had the pleasure to meet Danny 5 years ago and from day one he's been a gentleman with me and my family since. one he's been a gentleman with me and my family since. More
by qdonquiles
Employees Worked With
May 21, 2020
The process was pretty quick .Everyone was extremely helpful from the beginning to end of my purchase. They answer any questions I had and made sure I was content with the vehicle before I made the purc helpful from the beginning to end of my purchase. They answer any questions I had and made sure I was content with the vehicle before I made the purchase. More
by Dom John
Verified CustomerMay 21, 2020
The crew were friendly and efficient. The location is easy to access and the wait time minimal. I liked the disinfectant after service was completed. easy to access and the wait time minimal. I liked the disinfectant after service was completed. More
by STAVROULA.NESTOROS
Employees Worked With
May 21, 2020
Koeppel Nissan is the best. The staff is helpful and accommodating. I have never had any problems with them. From sales to maintenance, they are all great! accommodating. I have never had any problems with them. From sales to maintenance, they are all great! More
by Osalis Rodriguez
Employees Worked With
May 19, 2020
A car dealer I can trust. Over the past decade ther is no other place where you can trust utmost care and value in the sale and service of a truly fine automobile.Bar none my choice of a truly enjoyable expe other place where you can trust utmost care and value in the sale and service of a truly fine automobile.Bar none my choice of a truly enjoyable experience. More
by Poo729
May 19, 2020
I went 2 to fix the problem on my car and first they took two or three day and after all that time I still have a problem on my car ,I don’t think they know how to fix the problem , is a terrible mecanic two or three day and after all that time I still have a problem on my car ,I don’t think they know how to fix the problem , is a terrible mecanic More
by CARLOSD790
Employees Worked With
Other Employees :
Jorge Pena
May 18, 2020
They did a great job in fixing my car. They did a great job of giving me a very good loan car and are very good in maintaining social distancing and requiring masks when inside the dealer. job of giving me a very good loan car and are very good in maintaining social distancing and requiring masks when inside the dealer. More
by SCASC81
Employees Worked With
Steven and Jeanette
May 17, 2020
This service is too expensive. Part is expensive. All way replacing the part. Not fixed. My car have been replaced transmission and engine mount. That cost me a arm and leg. way replacing the part. Not fixed. My car have been replaced transmission and engine mount. That cost me a arm and leg. More
by Jin
Employees Worked With
Kelly Chacon
May 16, 2020
Very attentive, detailed and professional. I would definitely recommend for other Nissan owners to rake their care there for service. They recommend things but aren’t pushy definitely recommend for other Nissan owners to rake their care there for service. They recommend things but aren’t pushy More
by Jewels0966
Employees Worked With
Kelly Chacon
May 15, 2020
Koppel Nissan are a great place to bring your car in for service. They are attentive, reliable, but most of all...... they have respect for their customers. I have bringing my Sentra in for 3 years, and Tod service. They are attentive, reliable, but most of all...... they have respect for their customers. I have bringing my Sentra in for 3 years, and Todd in the service department is a great person to deal with. Keep up the good work. More
by JBERGMAN6
