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Koeppel Nissan

Jackson Heights, NY

4.7
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported ...
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 760 reviews

May 25, 2020

Excellent customer service, it’s my second time leasing from the dealership and i can truly say im always satisfied with the customer service, will highly recommend to anyone who are interested in Nissan. More

by EGYPT125
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning EGYPT125. Thank you for taking the time to post your *5 Star* review. Danny, Joe and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 25, 2020

I had a 7:30 am appt. I started to go home but I was told my inspection & oil change would take 2 hrs so by the time I got home I would have to turn around and come back. I brought my ipad to do work while I More

by MYGIRLEEZ
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning MYGIRLEEZ. Thank you for taking the time to post your review. Byron and I appreciate your feedback. Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 24, 2020

I love the staff here! It’s a very welcoming environment and they keep me updated every step of the way. Not to mention, the free car wash is a plus. More

by Cinthia Ruiz
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hoover Pesantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Chacon
May 27, 2020 -

Koeppel Nissan responded

Good morning Ms. Ruiz. Thank you for taking the time to post your *5 Star* review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 22, 2020

I had the pleasure to meet Danny 5 years ago and from day one he's been a gentleman with me and my family since. More

by qdonquiles
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning qdonquiles. Thank you for taking the time to post your *5 Star* review. Danny and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 22, 2020

Very Good dealer and excelente service specially how they take care of people always trying to help and I’m super happy with that dealer More

by JEREMYCHIQUI
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning Jeremy. Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 21, 2020

The crew were friendly and efficient. The location is easy to access and the wait time minimal. I liked the disinfectant after service was completed. More

by STAVROULA.NESTOROS
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning Ms. Nestoros. Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 21, 2020

Koeppel Nissan is the best. The staff is helpful and accommodating. I have never had any problems with them. From sales to maintenance, they are all great! More

by Osalis Rodriguez
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning Ms. Rodriguez. Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 21, 2020

The process was pretty quick .Everyone was extremely helpful from the beginning to end of my purchase. They answer any questions I had and made sure I was content with the vehicle before I made the purc More

by Dom John
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
May 27, 2020 -

Koeppel Nissan responded

Good morning Dom. Thank you for taking the time to post your *5 Star* review. Luis and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 19, 2020

I went 2 to fix the problem on my car and first they took two or three day and after all that time I still have a problem on my car ,I don’t think they know how to fix the problem , is a terrible mecanic More

by CARLOSD790
Recommend Dealer
No
Employees Worked With
Tony Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Ramnath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pena
May 21, 2020 -

Koeppel Nissan responded

Hi Carlos, Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact me at 718-898-7800 x337 or Jknoesel@koeppelautogroup.com. Thanks, John K.

More
May 19, 2020

A car dealer I can trust. Over the past decade ther is no other place where you can trust utmost care and value in the sale and service of a truly fine automobile.Bar none my choice of a truly enjoyable expe More

by Poo729
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knoesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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