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Koeppel Nissan

Jackson Heights, NY

4.8
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 756 reviews

May 28, 2020

9 years, 3 cars, just got into #4 with this dealership Ive worked with Danny Colon at Koeppel Nissan for the last 9 years, he just helped me get into my 4th car and Im very happy with it. Within my financi More

by dherrera79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Koeppel Nissan responded

Good morning Mr. Herrera. Thank you for taking the time to post your *5 Star* review. Danny and I truly appreciate your loyalty and support. Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 27, 2020

Professionalism!!!! This is my fourth car with Koeppel Nissan and as usual the service offered by my sales consultant Mac Emerson Campbell was just awesome. The fact tha More

by paulett1492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Emerson Campbell
Jun 02, 2020 -

Koeppel Nissan responded

Good morning Paulette. Thank you for taking the time to post your *5 Star* review. Emerson and I appreciate your loyalty and support. Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 27, 2020

Picked up my brand new 2020 rouge sport today great effortless car buying in and out very quick danny and joe where great and got me the car and deal i was looking for. I will be repeating my business More

by Cdp3443
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Koeppel Nissan responded

Good morning Cdp. Thank you for taking the time to post your *5 Star* review. We appreciate your support. Please let me know if you ever need help with servicing your Rogue Sport. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 25, 2020

I brought 2 cars over the weekend to get a maintenance oil change everything went well, these guys always take care of us never had a complaint More

by Rudy G.
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Ramnath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Papazoglou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Chacon
May 27, 2020 -

Koeppel Nissan responded

Good morning Rudy. Thank you for taking the time to post your *5 Star* review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 25, 2020

Excellent service on a Nissan Recall. Great customer service with a replacement car until job done. Todd and Carlos Osorio great support reps. Luis Alvarez More

by Topi
Recommend Dealer
Yes
Employees Worked With
Todd, Carlos Osorio
May 27, 2020 -

Koeppel Nissan responded

Good morning Topi. Thank you for taking the time to post your *5 Star* review. Todd, Carlos, Luis and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 25, 2020

I had a 7:30 am appt. I started to go home but I was told my inspection & oil change would take 2 hrs so by the time I got home I would have to turn around and come back. I brought my ipad to do work while I More

by MYGIRLEEZ
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning MYGIRLEEZ. Thank you for taking the time to post your review. Byron and I appreciate your feedback. Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 25, 2020

We have been dealing with koepple Nissan for over 12 yrs, and we just want to say the sales reps are very knowledgeable. The customer service is outstanding. Thank you. More

by MICEY9340
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning MICEY9340. Thank you for taking the time to post your *5 Star* review. Danny and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 25, 2020

Excellent customer service, it’s my second time leasing from the dealership and i can truly say im always satisfied with the customer service, will highly recommend to anyone who are interested in Nissan. More

by EGYPT125
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning EGYPT125. Thank you for taking the time to post your *5 Star* review. Danny, Joe and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 24, 2020

I love the staff here! It’s a very welcoming environment and they keep me updated every step of the way. Not to mention, the free car wash is a plus. More

by Cinthia Ruiz
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hoover Pesantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Chacon
May 27, 2020 -

Koeppel Nissan responded

Good morning Ms. Ruiz. Thank you for taking the time to post your *5 Star* review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 22, 2020

Very Good dealer and excelente service specially how they take care of people always trying to help and I’m super happy with that dealer More

by JEREMYCHIQUI
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning Jeremy. Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

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