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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
June 16, 2020
I picked up my 2020 Nissan Altima on Saturday and I was pleasantly surprised as to how quick and easy it was. I have to thank my sales rep, Raul Fargas, who was extremely courteous and knowlegable and made pleasantly surprised as to how quick and easy it was. I have to thank my sales rep, Raul Fargas, who was extremely courteous and knowlegable and made the experience as stressfree as possible. And we know how stressful buying a new car can be!! So I highly recommend Koeppel Nissan if you are looking for a car and ask for Raul! More
by Diana
Employees Worked With
June 04, 2020
I been long time customer and I love Koeppel Nissan from sales to service and parts department. You are the best off the best. More than 8 years customer and still love them. sales to service and parts department. You are the best off the best. More than 8 years customer and still love them. More
by Amid100
Employees Worked With
Other Employees :
LeBron John, Jorge Pena, Alex Castrillon, Mike Danys, Kelly Chacon
June 04, 2020
Took out my Nissan Rogue Sport today and I couldn’t be happier. Emerson helped me through and through with picking a car and leaving my monthly payments at a reason price. I am an extremely happy customer happier. Emerson helped me through and through with picking a car and leaving my monthly payments at a reason price. I am an extremely happy customer! More
by Jazminxposada
Employees Worked With
Mac Emerson Campbell
May 30, 2020
This place make buying a car so painless it’s unreal .They explain the whole process which is amazing. We Went in on the 28th to purchase our CPO Infiniti Q60 & these guys made the whole process so smoo .They explain the whole process which is amazing. We Went in on the 28th to purchase our CPO Infiniti Q60 & these guys made the whole process so smooth & quick I was in & out in no time . I especially again wanna thank John L Finance Manger , Joe Clem The general Manager & Pre Own Manager Chris Sanchez for making us happy . Folks If you looking to buy a vehicle please give them a chance . You will find it to be a stress free & great experience . Thanks Koeppel Nissan will definitely purchase here again no question .. More
by Rondelsmith22
May 28, 2020
9 years, 3 cars, just got into #4 with this dealership Ive worked with Danny Colon at Koeppel Nissan for the last 9 years, he just helped me get into my 4th car and Im very happy with it. Within my financi Ive worked with Danny Colon at Koeppel Nissan for the last 9 years, he just helped me get into my 4th car and Im very happy with it. Within my financial requirements he has always helped me get the best deal and more and Ive always been more than satisfied. Always a straightshooter, accommodating and excellent customer service, I never feel like i am working with a pushy car salesman which is why I started working with him 9 years ago and will def continue to do so. I wholeheartedly recommend Koepell Nissan and especially Danny Colon. More
by dherrera79
Employees Worked With
May 27, 2020
Professionalism!!!! This is my fourth car with Koeppel Nissan and as usual the service offered by my sales consultant Mac Emerson Campbell was just awesome. The fact tha This is my fourth car with Koeppel Nissan and as usual the service offered by my sales consultant Mac Emerson Campbell was just awesome. The fact that it's Covid19 and my car was delivered to me In Delaware was beyond what you can call a "perfect service". Service is not just about the money you make but it's how you treat your clients and Mac Emerson Campbell is such an exceptional person when it comes aligning professionalism with a client's needs.I would definitely recommend him to my friends who are seeking to purchase /lease any brand that Nissan sells.Kudos to you Mr.Campbell! Dr.PK More
by paulett1492
Employees Worked With
Mac Emerson Campbell
May 27, 2020
Picked up my brand new 2020 rouge sport today great effortless car buying in and out very quick danny and joe where great and got me the car and deal i was looking for. I will be repeating my business effortless car buying in and out very quick danny and joe where great and got me the car and deal i was looking for. I will be repeating my business when i need another car for sure. More
by Cdp3443
May 25, 2020
I brought 2 cars over the weekend to get a maintenance oil change everything went well, these guys always take care of us never had a complaint oil change everything went well, these guys always take care of us never had a complaint More
by Rudy G.
Employees Worked With
Other Employees :
Kelly Chacon
May 25, 2020
Excellent service on a Nissan Recall. Great customer service with a replacement car until job done. Todd and Carlos Osorio great support reps. Luis Alvarez service with a replacement car until job done. Todd and Carlos Osorio great support reps. Luis Alvarez More
by Topi
Verified CustomerEmployees Worked With
Todd, Carlos Osorio
May 25, 2020
We have been dealing with koepple Nissan for over 12 yrs, and we just want to say the sales reps are very knowledgeable. The customer service is outstanding. Thank you. and we just want to say the sales reps are very knowledgeable. The customer service is outstanding. Thank you. More
by MICEY9340
Employees Worked With
