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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
March 16, 2021
I recently had the pleasure of meeting Raul Farcas a salesmen at koeppel Nissan. Raul and Joe Clem were a pleasure to work with on closing a lease deal on a 2021 Rouge SL. You want honesty and professio salesmen at koeppel Nissan. Raul and Joe Clem were a pleasure to work with on closing a lease deal on a 2021 Rouge SL. You want honesty and professionalism then go to koppel Nissan where customer satisfaction is their priority... More
by JIMMYPREVETE
February 04, 2021
HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe our recent experience with Mr. Danny Colon at Koeppel Nissan. Thank you for the exceptio SERVICE....are the words that come to mind and best describe our recent experience with Mr. Danny Colon at Koeppel Nissan. Thank you for the exceptional customer service provided on January, 11 when we first stepped foot onto Koeppel Nissan. No pushy sales person...No pressure...No gimmicks on pricing. Just a great Home-Grown business atmosphere where a hand shake still exists and means something, and pride in ownership is apparent and demonstrated. We would like to express our gratitude for going the extra mile and ensuring that everthing was right with our new Nissan Rouge SV 2021. Which we are really enjoying! We will definetely be telling family and friends, and so on and so on. No need for big expensive advertising, your reputation speaks for itself. First class bar none! We will definetely be back for our next purchase! Thank you Danny Colon and Koeppel Nissan. More
by AJ Guerrero
February 04, 2021
Danny Colon provided us with clear and attentive service. So knowledgeable and perceptive. He got right to the real information to us and understood our needs. This is our 2nd vehicle with Koeppel Nissan. We So knowledgeable and perceptive. He got right to the real information to us and understood our needs. This is our 2nd vehicle with Koeppel Nissan. We are very pleased and highly satisfied. Also Danny followed up with us after getting car. Highly RECOMMEND! More
by nkf
February 04, 2021
In all my years of leasing cars I have NEVER had such a wonderful experience as I did at this dealership. Everyone there was friendly, knowledgeable and not pushy at all. I can’t thank my sales consultant, wonderful experience as I did at this dealership. Everyone there was friendly, knowledgeable and not pushy at all. I can’t thank my sales consultant, Danny Colon enough for making this purchase a pleasant experience. He explained every step of the way in detail. He keeps in touch always texting us how it is going. Definately will keep this as a lasting relationship. I love my 2021 Nissan Rogue!!!! More
by Mikeykev
Employees Worked With
February 04, 2021
Everyone here, especially Danny Colon, was helpful, personable, and honest. They go above and beyond to answer your questions and give you the best service possible. personable, and honest. They go above and beyond to answer your questions and give you the best service possible. More
by Dor77
Employees Worked With
February 03, 2021
Once again I was taking care by Mr.Danny Colon.I was Once again I was taking care by Mr.Danny Colon. I was very satisfied with the way he provided me with all the answers to my questions and concerns. Once again I was taking care by Mr.Danny Colon. I was very satisfied with the way he provided me with all the answers to my questions and concerns. He is very knowledgeable and he is a tremendous asset to your business. Because of Mr Colon I am recommending some of my friends to your dealer and family relatives. It was a pleasant experience as a buyer and will definitely returned to your Nissan location in the future. Sincerely satisfied customer M. Rodriguez More
by Mannyrodz
Employees Worked With
January 13, 2021
I've been getting vehicle's serviced at koeppel for years; the staff takes the time to explain in detail the time-line of the vehicles condition and strive to get you on your way in a timely fashion years; the staff takes the time to explain in detail the time-line of the vehicles condition and strive to get you on your way in a timely fashion More
by JIMMYPREVETE
Employees Worked With
Other Employees :
Jorge Pena, Mac Emerson Campbell, Kelly Chacon
November 22, 2020
Easiest car buying process. Danny was extremely helpful and took the time to show me the ins and outs of my new car. Much appreciated! and took the time to show me the ins and outs of my new car. Much appreciated! More
by Tayloredwards23
November 20, 2020
I`ve been a customer of Koeppel Nissan for 10 years and have been completely satisfied with the quality of service and the level of courtesy from both the sales team (Danny Colon) and the service dept. tea have been completely satisfied with the quality of service and the level of courtesy from both the sales team (Danny Colon) and the service dept. team. No matter how busy they are they take the time to treat me as if I'm the only customer in the room. I would recommend Koeppel Nissan to my family and friends. More
by happlewhite19
Employees Worked With
Other Employees :
Kelly Chacon
November 19, 2020
From initial ordering to delivery it was a stress-free experience. Nash took the time to explain the portal as well as the vehicle features. He took care of the details that sometimes get overlooked. H experience. Nash took the time to explain the portal as well as the vehicle features. He took care of the details that sometimes get overlooked. His experience and customer focus are exemplary. More
by tcisternino
