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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
July 05, 2022
Gerald. Howard 50...A persisted problem existed with my 2019 Altima...2 setting the record staight Koeppel Nissan Service Dept.Trouble shooted the problem & f Howard 50...A persisted problem existed with my 2019 Altima...2 setting the record staight Koeppel Nissan Service Dept.Trouble shooted the problem & fix the persisted problem with my 2019 Nissan Altima...Thank u 2 all involve Specials Thank s & Understanding in Advance to Joe Mananger @ Koeppel steering me in good hands & Tony Perez Service Dir. @ Koeppel...Customer Focuse is Key!!! More
by Gerald.Howard50
Employees Worked With
July 04, 2022
I have a best experience by Kelly's customer service,thank you Koeppel Nissan service. service,thank you Koeppel Nissan service. More
by mojiburrahmanshiplu
May 26, 2022
I brought my truck for a trade. They offered "max. $25K" while the same afternoon I got $33K from Carmax. Please take my experience into consideration. They offered "max. $25K" while the same afternoon I got $33K from Carmax. Please take my experience into consideration. More
by Vincent
Employees Worked With
Jose
November 22, 2021
I'm still in the process of purchasing but Nash was so very professional. He made me so comfortable and didn't hesitate to answer every question. He was patient and if he didn't have the answer he looked very professional. He made me so comfortable and didn't hesitate to answer every question. He was patient and if he didn't have the answer he looked it up immediately. If I repeated a question, he didn't become impatient he simply reassured me through every step. He's absolutely amazing More
by Jaycyntha
Employees Worked With
July 31, 2021
Excellent service. Adrian Regalado was very kind. He gave us all the information. Very transparent guy. He helped us with all the process. Congratations Adrián! us all the information. Very transparent guy. He helped us with all the process. Congratations Adrián! More
by Xalmon1
Employees Worked With
Adrian Regalado
April 27, 2021
I will like to say I have great experience a Koeppel Nissan in léase a new rogue 2021 platinum I want say big thanks to Danny Colon he is very professional I’m very happy with my new Nissan Rogue platin Nissan in léase a new rogue 2021 platinum I want say big thanks to Danny Colon he is very professional I’m very happy with my new Nissan Rogue platinum 2021 I really recommend Danny colon if you are interested in you next lease or purchase he is going to help you very happy and professional Best Rassiell c More
by rassiel
April 05, 2021
Mr. Mahmood Bhuiyan made my experience at Koeppel Nissan a terrific one! I absolutely love my Rogue Sport and he made my experience of buying a car a pleasurable one. I will recommend this salesman and deal a terrific one! I absolutely love my Rogue Sport and he made my experience of buying a car a pleasurable one. I will recommend this salesman and dealership to all my friends and family! More
by juliesf13
Employees Worked With
April 02, 2021
Mr. Danny Colon was very helpful . He made us feel very comfortable and he answer all my questions. He understood our needs. Highly recommended. Family members shall follow. comfortable and he answer all my questions. He understood our needs. Highly recommended. Family members shall follow. More
by my2worlds9497
Employees Worked With
March 30, 2021
Raul- Best of the best person to deal when you are looking for car from Nissan . He was really helpful during the whole process, get me the car fits all my needs. He really work on CUSTOMER satisfact looking for car from Nissan . He was really helpful during the whole process, get me the car fits all my needs. He really work on CUSTOMER satisfaction . Thank you Raul and all the team from Koeppel Nissan! I love my 2021 rogue sport . More
by Dorphub25
Employees Worked With
March 28, 2021
My experience with Danny Colon was exceptional. He anticipated all my questions and was able to put me at ease with this purchase. I would definitely recommend this dealership and the very helpful sa anticipated all my questions and was able to put me at ease with this purchase. I would definitely recommend this dealership and the very helpful salesperson, Danny Colon. More
by onlydiva55
Employees Worked With
