Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Let me start off by saying how amazing this team is. First, I’m in CT, so I had to look far and wide for a vehicle. As we all know, things are a little crazy. I found the car I wanted and someone immedi First, I’m in CT, so I had to look far and wide for a vehicle. As we all know, things are a little crazy. I found the car I wanted and someone immediately followed up with me. I told them I was serious about the car and the used car manager, Sherette Corsey, then followed up with me. She. Is. AMAZING. I asked so many questions and every time she answered throughly, and made sure I was happy. She was the ONLY, and I mean ONLY person who would help me out, even though I was out of state, everyone else turned me away, even when I said I would put a deposit down, not her. She helped me right to the end. She got my car prepared, and made sure it was done right. She truly cares about her job and wants her customers happy. I enjoyed every second working with her. I cannot wait to work with her again. When I got to the dealership, Sherette had me work with Kamal Pokhrel, who was the sales man who finished things up for her. Even though he an I didn’t communicate within this deal, he acted so happy and pleasant to see me, and just wanted to Make sure everything was good and in order. He accommodated me and my husband throughout the sale, and even called me today to make sure I’m still happy and I didn’t have any questions I didn’t ask. He was so energetic and enthusiastic, and he treated me so kindly and respectfully. I really appreciate how hard these two worked for me. Being out of state can be tough buying a car. I can say proudly I will take the two hour drive, just to give these two my business again when I buy a Mazda. They didn’t oversell me anything, and the car is truly amazing. I want to thank these two so much for how hard and how much they helped me. I cannot wait to work with Kamal and Sherette again! Thank you again so much to the two of you! More
I was in between three cars and Kamal helped me with the perfect choice honestly, so grateful and he was so helpful, I would definitely go to him for my next car. perfect choice honestly, so grateful and he was so helpful, I would definitely go to him for my next car. More
Kamal was great, he made the buying process easy and got us out the door in a day. us out the door in a day. More
I will give 5 stars to our amazing salesperson Kamal! He got us a great car and was so thorough and attentive to all our needs. We LOVE him! please look him up and buy a car from him! He's the BEST He got us a great car and was so thorough and attentive to all our needs. We LOVE him! please look him up and buy a car from him! He's the BEST More
I had an excellent experience at this place with buying my first new car. The salesperson Arif was really kind, knowledgable, patient and helpful! my first new car. The salesperson Arif was really kind, knowledgable, patient and helpful! More
I had a great experience with Mazda Koeppel sales person Arif Miah. Took the time to explain Mazda CX 5 to me. The financial person Steve Kontonicolaou was great making painless going through finances an Arif Miah. Took the time to explain Mazda CX 5 to me. The financial person Steve Kontonicolaou was great making painless going through finances and going over payments and warranties. More
This is the man who any worrying car buyers can trust on. He knows that a car is like a family member and he does try hard to make sure that the family is happy with the car. From Prof. I J LEE from Korea. He knows that a car is like a family member and he does try hard to make sure that the family is happy with the car. From Prof. I J LEE from Korea. More
Quick and simple. Kamal made the whole process easy, enjoyable and made all of the info readily available. Kamal made the whole process easy, enjoyable and made all of the info readily available. More
I worked with Jim Mendez on the purchase of a CX30 Select. The car was delivered to the dealership last Saturday, I spoke to Jim a number of times via email and phone, and asked many many questions…I Select. The car was delivered to the dealership last Saturday, I spoke to Jim a number of times via email and phone, and asked many many questions…I checked the car out in person, asked a few more questions, then put some money down, and asked even more questions. My bank wired the rest of the money, and yesterday on 3/11, one week later, I drove off the lot with the car. From the time of my first call, until the time I drove off the lot, Jim was great, very easy to work with, completely straight forward, and just a very nice person. This was my first car purchase, and Jim made it real easy for me by answering all questions, providing all information, and lowering my a anexity level by being calm, professional, personable, and transparent about the entire process. Steve K, who we spoke to for finalizing everything before we drove off, was also super cool, very nice, and he was also very transparent about the finalizing process as well, and we appreciated that. Overall, the folks at Koeppel Mazda were great, as was the entire car buying process. Thanks Jim and the rest of the team at Koeppel. We love the car. More