Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 372 reviews
The entire staff at Koeppel Mazda was incredibly helpful. Our salesman, Josef Basmagy, walked us through the entire process and made sure we got the best deal with the best interest rate that we could. The Our salesman, Josef Basmagy, walked us through the entire process and made sure we got the best deal with the best interest rate that we could. They were fantastic!! Everyone should buy their new car at Koeppel Mazda! More
Overall good but a little disappointed with the trade in value we were given. The car we traded in has many top line features that we don't feel were taken into account in the value they gave us toward the value we were given. The car we traded in has many top line features that we don't feel were taken into account in the value they gave us toward the new purchase. However, we love our new mazda!!! More
Had a very good experience with this dealership from beginning to end. Visited another nearby Mazda dealership right before and called around to some others in the area right before and it was just com beginning to end. Visited another nearby Mazda dealership right before and called around to some others in the area right before and it was just completely different from the first phone call on. They were friendly, gave a fair quote over the phone and were very pleasant to work with during the entire process from the beginning to the end. Rob went out of his way to find my car in a different color from another dealership and spent a lot of time walking me through the car's features and Evan made the painful task of going thru the financial paperwork a pleasant experience. And we couldn't be happier with our car. More
The staff at Koeppel Mazda were so helpful and made the car buying process as easy as possible. They were organized and knowledgeable. They had the exact car we were looking for. We were very happy with car buying process as easy as possible. They were organized and knowledgeable. They had the exact car we were looking for. We were very happy with the whole process and would definitely go back. I highly recommend them. More
Joe sold us the car quickly. There were no hidden costs. He was very up front and we cut the deal fast. This is my 6th lease and it was the smoothest and with no nonsense that I ever experienced. I neve He was very up front and we cut the deal fast. This is my 6th lease and it was the smoothest and with no nonsense that I ever experienced. I never owned a Mazds and if I like car either I'll buy or definetely go back to Joe. I hope I know someone that wants a Mazda I will definetely recommend Joe. More
It has been 15 years and 200,000 miles since I purchased a car. A close friend of mine suggested that I buy at Koeppel - best decision!!!! The gentlemen at Koeppel were fantastic. Dan and Rob worked with a car. A close friend of mine suggested that I buy at Koeppel - best decision!!!! The gentlemen at Koeppel were fantastic. Dan and Rob worked with us on the price of the car and I can't say enough about the deal I got. I was at the dealership at 3pm and in my new car by 7p. The guys were efficient, friendly, and fair. They even compassionate; they could see how sad I was about leaving my first car. Anyone thinking about buying a Mazda should definitely go to Koeppel. I'm sooo happy in my new car and the service. More
The service was excellent.Employees were very friendly and attentive. All of my questions and concerns were answered. Their prices are very competitive. I'm very happy with my mazda 3. In overall, I had a and attentive. All of my questions and concerns were answered. Their prices are very competitive. I'm very happy with my mazda 3. In overall, I had a great experience. I would definitely recommend this dealership to any of my friends and family that are in market for a new or used car.by the way i loved the parrot More
i had a very good experience in purchasing my new mazda, the salesman was understanding in my preferences, especially price. he got straight to the point, getting me a more than reasonable payment and not the salesman was understanding in my preferences, especially price. he got straight to the point, getting me a more than reasonable payment and not starting out with a high price nobody would pay. the process was very smooth and quick and would recommend someone looking for a mazda to check out this dealership More
These guys are the worst. Stay away from them unless you like being harassed, made fun of and talked down to. I bought a car from them and gave an honest phone review of my experience there and my salesman, like being harassed, made fun of and talked down to. I bought a car from them and gave an honest phone review of my experience there and my salesman, Joe B. calls me up a day later with a nasty attitude demanding to know why I gave him a less than perfect review. He even hung up on me. He was (and still is) a complete d*xx. Try another dealer. More
This is not the first time I've purchased a car, and the salesman was not pushy. He wasn't the usual rude salesman just looking to get you to sign and out the door before you know what hit you. He was ver salesman was not pushy. He wasn't the usual rude salesman just looking to get you to sign and out the door before you know what hit you. He was very patient with my husband and I, explaining everything. I was taken to the service dept. & introduced to the service manager and given an appointment to have the car checked in a few months. The quote for our purchase and the trade in was very competitive. I would say we lucked out; I've bought 4 cars now, and by far this was the best experience, most of the time I've gotten extremely pushy salesman or the dealership promised things and went back on their word. This dealership has great customer service, friendly employees, and competitive prices. More