Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I purchased my first car at the Koeppel Mazda dealership and I had a great experience. Garrick Huie was very friendly and helpful. He provided me with all of the information I needed to make the best decisi and I had a great experience. Garrick Huie was very friendly and helpful. He provided me with all of the information I needed to make the best decision on my purchase and was very attentive throughout the entire process. More
Before i went "car shopping", i had a few crossover vehicle in mind that i wanted to inquire about. Mazda was the first and last dealership i checked out. i got a great deal for a great car. Joe B was vehicle in mind that i wanted to inquire about. Mazda was the first and last dealership i checked out. i got a great deal for a great car. Joe B was very professional and answered all my questions. He made the entire buying process very easy and simple. Im extremely satisfied with the results and would recommend that dealership to everyone. More
Finally had fun buying(leasing)a vehicle, your supposed to be excited and happy when you take delivery, right? See Rob and Pete, you won't be disappointed.AAA+. Koeppel Mazda, Koeppel Volkswagon, two well to be excited and happy when you take delivery, right? See Rob and Pete, you won't be disappointed.AAA+. Koeppel Mazda, Koeppel Volkswagon, two well run dealerships almost went for a Volkswagon CC but got a super deal on a Mazda M6 and just couldn't pass it up. More
I had a very pleasant experiance from start to finish. The sales men Joe B and Gianfranco were more than helpful, and made everything smooth.I was greeted with respect, and never felt pushed into buying. The sales men Joe B and Gianfranco were more than helpful, and made everything smooth.I was greeted with respect, and never felt pushed into buying. I would fully recomend this dealer to all my friends. More
The people at the dealership were very easy to deal with, especially Josef Basmagy who was the one that took care of me. Very pleasant, helpful and accommodating. He gave me a really good deal on the car and especially Josef Basmagy who was the one that took care of me. Very pleasant, helpful and accommodating. He gave me a really good deal on the car and made the transaction run smoothly and pain free. More
Fantastic experience. Had lined things up with John in advance who put me in touch with Francisco. They promised to beat the best deal I received and followed through on their word. Francisco was extrem advance who put me in touch with Francisco. They promised to beat the best deal I received and followed through on their word. Francisco was extremely helpful and knowledgeable. I had leased a Mazda CX9 elsewhere and after he spent time with the new CX9 I realized I hadn't been taking advantage of half the features on my old car. After leaving, I realized I had left my house keys in my old vehicle and he tracked them down and mailed them to me. Would definitely recommend and will buy again from him. More
My overall experience with Koeppel Mazda was by far the best I encountered during my new car search, they were very helpful and did everything they could to get me in my new car! I absolutelly love my new best I encountered during my new car search, they were very helpful and did everything they could to get me in my new car! I absolutelly love my new Mazda5, it's perfect for my family!!! These guys were awesome!!!! More
Fransisco was extremely helpful and friendly. I never felt pressured to buy and he allowed me to take my time with the decision while providing me with good information about the car. I felt comfortable felt pressured to buy and he allowed me to take my time with the decision while providing me with good information about the car. I felt comfortable and well attended to in the dealership. So far, I am very happy wtih my purchase as well. More
This dealership is very professional and very trustworthy. I would recommend the dealer and Mr. danny millstein . I am very satisfied with the car I purchased and the service provide by the deal trustworthy. I would recommend the dealer and Mr. danny millstein . I am very satisfied with the car I purchased and the service provide by the dealership. This dealer have a huge inventory, which was very good because it gave a choices. The car was delivered when promised. More
I brought my 2009 Mazda 6 I Touring in for service and it has to be one of the worst I have ever experienced. The first time I brought it in was after I noticed my transmission fluid seems to be leaking, has to be one of the worst I have ever experienced. The first time I brought it in was after I noticed my transmission fluid seems to be leaking, took it in for service and I get a call the next day telling me that they looked at it and it seems to be my fault that the fluid is leaking. Mind you the car had about 23,000 miles on it which is still under the 36,000 bumper to bumper warranty. Somehow the problem was blamed on me and I had to pay out of pocket, even though clearly I couldn't have made the fluid leak unless I took a drill to the transmission. Fine I pay that and have them fix the problem. The second time I'm taking it in is for my driver side rear suspension leaking gas. I took it in for service and they call me back the next day and tell me that there is nothing wrong with the car which clearly is not correct. Seems as if I'm seeing things and the technician says there's nothing wrong with it when clearly you can see the leak on one of the suspensions but the other 3 are fine. They e telling me I need to pay them for diagnostics check which I have never heard of someone being charged for it when the car is still under warranty. Its not the money that's a problem its the principle, it seems that every time I take the car in I need to pay out of pocket so what is the warranty for? Why does Mazda even offer it when they don't fix anything? At this point I give up on Mazda and it's service, I'm going into the dealer tomorrow and returning the car and have them refund me my full amount back that I paid for the car since I paid it all in full when I bought the car. Either they refund me my money or I'm not paying the xxxxxxxx diagnostics fee. I've had a 2006 Pontiac GTO before and have taking it plenty of times for service and have never found anything and was not charged since it was still under warranty. I spoke to a couple of my friends which have a variety of cars rang from Acura, Toyota, Benz, BMW and they all said the same thing their companies do not charge them for diagnostics check when the car is still under warranty. It seems that I went with the worst car company possible. More