Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This is the second car I purchased from Koeppel Mazda and I worked with Josef Basmagy both times. Josef is professional and knowledgeable. I feel comfortable dealing with everyone at Koeppel and particularly I worked with Josef Basmagy both times. Josef is professional and knowledgeable. I feel comfortable dealing with everyone at Koeppel and particularly trust that Josef has my interests at heart. More
My experience at Koeppel Mazda was exactly what a car buying experience should be. Joe B was my salesman and he was extremely knowledgeable and friendly. He wasn't pushy in any way. He took me through th buying experience should be. Joe B was my salesman and he was extremely knowledgeable and friendly. He wasn't pushy in any way. He took me through the entire process from start to finish and it made me feel comfortable knowing I was in good hands. I will gladly refer everyone I know and tell them to ask for Joe B if they want a new car. More
Garrick was a very responsive sales representative. He analyzed my concerns and addressed them appropriately and effectively. I highly recommend Garrick as for his professional approach and pleasant demea analyzed my concerns and addressed them appropriately and effectively. I highly recommend Garrick as for his professional approach and pleasant demeanor. More
A good friend of mine had recommended Francisco / Koeppel Mazda. I went to the dealership with some general pricing info from other dealers that I had visited and from online resources such as kbb.com and ed Mazda. I went to the dealership with some general pricing info from other dealers that I had visited and from online resources such as kbb.com and edmunds. Francisco was knowledgeable on many aspects of buying a new car and seemed very willing to share that info. He listened to what I had to say, was open to negotiation on price and did not pressure me in any way. 0% apr for 60 was not currently being offered by Mazda so I did not make the purchase on that first visit. As soon as it was though, Francisco was quick to follow up and we subsequently bought a new CX-9 Grand Touring AWD. A great experience, I highly recommend Koeppel. More
Very satisfiying experience with sales person. Very Very satisfiying experience with sales person. Very professional. Knew the car he was selling and the competitors options in the market. All p Very satisfiying experience with sales person. Very professional. Knew the car he was selling and the competitors options in the market. All paper work and car ware ready when shceduled. Only one thing, the final price of the car could have been better. More
My husband and I were very pleased with the customer service, attention and assistance we were given by our sales rep, Garrick Huie. He took an interest in our purchase and was eager to answer all of o service, attention and assistance we were given by our sales rep, Garrick Huie. He took an interest in our purchase and was eager to answer all of our questions. It is important not to feel rushed when making such a large purchase and we appreciate the awareness. More
Since we got inside the store Mr Huie was always present to give us advice and all the informations regarding our choice and make us comfrortable. He was very clear and responding all our questions. we vist to give us advice and all the informations regarding our choice and make us comfrortable. He was very clear and responding all our questions. we visted a lot of dealers bur that sale person was a lot for our choice. More
I just bought a new Mazda 3 from Koeppel Mazda and Garrick Huie was my salesperson. Overall I had a great experience that went very smoothly... made an appointment over the phone for a test drive for Garrick Huie was my salesperson. Overall I had a great experience that went very smoothly... made an appointment over the phone for a test drive for the next day. I showed up and was very quickly lead to a car and went on the test drive. The salesman answered all my questions and even showed me his own car (which happened to be the model I wanted). Pricing negotiations were a breeze. Even the financing was superfast (got 0% financing) and they didn't try to push anything on me. Before I drove off with my new car, Garrick went over all the car features with me one last time. I would definitely go there again to buy a car. More
Greetings Josef, Thanks for your kind and honest work, Greetings Josef, Thanks for your kind and honest work, best redards very good working and people humor. gives you the detailed information the best Greetings Josef, Thanks for your kind and honest work, best redards very good working and people humor. gives you the detailed information the best and very quick simple way . like i am very happy with the customer service provided. i give JB a well working people attitude, amparo More
Jim was very welcoming and friendly when we walked in. He answered all of our questions, and helped us with every step of the process. Although we didn't get the lease deal we wanted, we still got a good dea answered all of our questions, and helped us with every step of the process. Although we didn't get the lease deal we wanted, we still got a good deal on our first car. Neal, the finance guy, explained what we qualified for and why. No additional fees or tacked on costs. Pretty much straight to the point. More