Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fatima was really helpful with explaining everything in the car and what we needed to know and very sweet personality the car and what we needed to know and very sweet personality More
KAMAL the best sales person, very polite and nice guy… congrats for your attention and to be clear in all process. congrats for your attention and to be clear in all process. More
They are very helpful and profesional . Bruce is very friendly and communicative . He helped me to get a better price with the car. Bruce is very friendly and communicative . He helped me to get a better price with the car. More
I cannot speak highly enough of the outstanding customer service I received from Koeppel Mazda located at 77-12 Northen Blvd in Jackson Heights. This is my third time leasing a vehicle on this location. Wh service I received from Koeppel Mazda located at 77-12 Northen Blvd in Jackson Heights. This is my third time leasing a vehicle on this location. When I got there they informed me that my Brand Specialist, Jay Polanco, was out. The Secretary told me to wait for the Manager. The General Sales Manager, Mr. Saiful Islam invited my husband and I to his office and from that moment we felt that his level of customer services and care was over outstanding. He went above and beyond to ensure my needs were met with professionalism and efficiency. The Brand Specialist, Rakib Kazi was not only knowledgeable and helpful but also displayed a genuine willingness to assist me with any questions I had, the same with the Business Manager Tom Yandoli when I was doing all paper work. Their prompt responses and proactive communication made the entire process seamless and stress-free. I will recommend this location because of the level of care and attention to detail demonstrated by the Team it will be difficult to find it elsewhere. Their dedication to providing exceptional support is an evidence to Koeppel Mazda’s commitment to customer satisfaction. Thank you, Mr. Islam for giving us a personalized customer Service! Kind Regards, Carmen and Juan Rodriguez More
My overall interaction with Koeppel Mazda was good. Rakib helped me find the car that worked for us. Throughout the process he was professional and very patient and when I picked up the car he spent a Rakib helped me find the car that worked for us. Throughout the process he was professional and very patient and when I picked up the car he spent a great deal of time going over every detail and answering all my questions. It was a pleasure dealing with him and I highly recommend him! More
I was pleasantly surprised by the experience As everyone knows buying new car is a very stressful process I used to think that it is easier to buy the car outside of NeYork 5 Borrows I herd about this deale knows buying new car is a very stressful process I used to think that it is easier to buy the car outside of NeYork 5 Borrows I herd about this dealership from someone I know and he was really happy with the price and service I’m not very good at negotiating the price and I got very reasonable price right from the start The process was very smooth due to the dealership manager who thought it through so there no extra commotions In short I really recommend this dealership More
The process was quick and understandable very helpful with picking the right car and insurance! with picking the right car and insurance! More
Kamal was very responsive and eager to help. Puts in his own time to get things done. Puts in his own time to get things done. More
So good! He was so kind staff and selected a good car for us. We we’re satisfied! He was so kind staff and selected a good car for us. We we’re satisfied! More
Honesty and transparency. That’s what most clients look for and I founded in Koppel Mazda and of course with sales representative Rakib. That’s what most clients look for and I founded in Koppel Mazda and of course with sales representative Rakib. More