Koeppel Mazda

Best service The sales team and the manager was really very friendly and helpful. The promotional and special offers really exist. All my previous visits to others The sales team and the manager was really very friendly and helpful. The promotional and special offers really exist. All my previous visits to others dealers were full of terrible experience. I found them really very different. Very straight forward and not pushy at all. Manager Saiful was great and very helpful my sales person Jim had proper knowledge about the car. Final result I ended up Getting a 2018 CX5 the same day with a great deal. More

Honesty & Respect = Loyalty Excellent customer service. I have purchased three Mazda vehicles from this dealership and recommended Koeppel Mazda to my family and friends. Just re Excellent customer service. I have purchased three Mazda vehicles from this dealership and recommended Koeppel Mazda to my family and friends. Just recently, two of my friends Jessie and Randy bought a Mazda 3 and CX-5 respectively. Thanks to Jim (an excellent sales rep.) on his willingness to help find the best deals and the perfect car every time. In addition, kudos to Saiful (awesome sales manager) who always treat us with honesty and respect and for putting up a top-notch friendly and personable sales team. Looking to purchase another car for my college son very soon. More

Fair price, great service Usually the process of buying (or leasing) a new car is fairly stressful. For us, the stress comes from trying to negotiate a deal that is fair, for t Usually the process of buying (or leasing) a new car is fairly stressful. For us, the stress comes from trying to negotiate a deal that is fair, for the car that best suits our needs, rather than the one with the most bells & whistles. Raul, at Koeppel Mazda, is not your stereotypical car salesman - he was informative, friendly, courteous, and professional (and willing to go that extra mile to ensure that we had a good experience with them, by helping us return our former lease to the dealer in Manhattan). We ended up with the Mazda CX-3, which we’re enjoying very much. Based on our experience, I’d easily recommend Koeppel Mazda (and Raul, specifically) to friends, and really to anyone looking for a fair deal, backed by great service. More

Best Mother's Day Gift thanks to the team in Koeppel Mazda! My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainl My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainly because of all the dealer horror stories friends have shared with me but luckily that was not my experience at all. As soon as I walked on to Koeppel Mazda’s lot I was greeted by Jay and treated like family. He was patient, friendly, and transparent. I came in with a budget in mind and I feel he went above and beyond to ensure we stayed within what I could afford and with what I actually needed in the vehicle. With Jay’s help I was able to surprise my wife with a brand new CX-5 for Mother’s Day. Saiful, Jim and Steve the Finance Manager were all extremely courteous and instrumental in making this deal happen. More

New CX-5! We were looking for a spotless pre-owned 2016 CX-5, and Koeppel found us the perfect one!! We are absolutely thrilled with our new car, and we look f We were looking for a spotless pre-owned 2016 CX-5, and Koeppel found us the perfect one!! We are absolutely thrilled with our new car, and we look forward to taking it on lots of amazing road trips! More

Excellence! Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the d Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the dealer with a car in mind and came one with one much better, thanks to the recommendations of Mr. Garcia. Every now and then a receive a call to see how everything is going with the car and that is what I call great costumer service. More

Made the trip worthwhile I found the car I was looking for online through Autotrader. Spoke to Saiful and was very pleased with the professional interaction. Drove 130 miles t I found the car I was looking for online through Autotrader. Spoke to Saiful and was very pleased with the professional interaction. Drove 130 miles to the dealership the next day and was more than impressed from the beginning to the end. The experience was wonderful. More

Great experience and customer service. They were courteous and responsive every time I needed help after my purchase. Saiful the manager actually returned my calls wit and customer service. They were courteous and responsive every time I needed help after my purchase. Saiful the manager actually returned my calls within minutes every time I had an important question. That’s very rare. More

Saiful and Koeppel were great No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And S No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And Saiful worked with me on extras like a premium color and all-weather floor mats. I will use Koeppel again and recommend to anyone who asks. More

One of the best car shopping experience I ever had I previously reviewed my sales person Raul who was exceptional, however I felt that the financial manager, Steve Kontonicolaou deserved to be reviewed I previously reviewed my sales person Raul who was exceptional, however I felt that the financial manager, Steve Kontonicolaou deserved to be reviewed too. Steve was extremely pleasant to deal with. At no time did we feel pressured to get any add ons. He even informed us that we got gap insurance for free from Chase and if we didn't, the most the dealer can charge is $166 (or something like that, the exact figure eludes me). He was very transparent with the paperwork and went over everything throughly. All the numbers matched and there wasn't any issues. Any questions we asked, he answered them. Steve also offered us some add ons, but there was no pressure to buy them. We ended up declining all of them because we really didnt need anything because our vehicle was a CPO. The experience with both Steve and Raul made this a wonderful experience. Next Mazda we get, we are going directly to Koepple (even though they are an hour away) -Rodulfo Moises More