Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 372 reviews
Very helpful salesmen, fair price I enjoyed my experience working with Christopher, Lendle, Saiful and Steve. Christopher did an excellent job explaining all the details and perks of t I enjoyed my experience working with Christopher, Lendle, Saiful and Steve. Christopher did an excellent job explaining all the details and perks of the CPO car I was interested in. I left the dealership feeling very knowledgeable. In fact, I ended up knowing more about the car than salespeople at other dealerships. Lendle was also very patient in sitting with me and setting up the car once I purchased it. I believe that Saiful gave me a fair price, though I was hoping he would come down a bit further on it. However, I feel confident that he offered me the car at the lowest price he could, because otherwise he wouldn't have let me walk out of the dealership without trying to first bargain with me. I worked with Steve on settling all the paperwork, which was effortless and quick. All in all it was a really pleasant experience. I didn't feel that I was being talked down to or pushed too hard. I also think that I got a great deal on my car. Would certainly recommend. More
Genuine Customer Service at it's Finest! The Koeppel Mazda family made our car shopping experience seamless. We never once felt pressured or rushed into purchasing a vehicle. Saiful (Sale The Koeppel Mazda family made our car shopping experience seamless. We never once felt pressured or rushed into purchasing a vehicle. Saiful (Sales Manager) is a class act. He continuously shares his expertise and wisdom with his customers during the entire process. This was something I was able to witness first hand. He treats every individual that walks into his organization with honesty and respect. I did not only leave with an amazing deal. I also left with lasting life lessons taught by Saiful himself. Jim (Asst. Sales Manager) is extremely knowledgeable about the Mazda brand. Jim is amazing with following up. He went above and beyond when I had questions about the different models. He was able to give myself and my family peace of mind while shopping for a brand new car, which we all know is close to priceless. Steve (Finance) made the finance portion of purchasing a new car a breeze. He worked diligently to help us obtain the best financing available. I felt comfortable signing on the dotted line when closing the deal with him. He is an exceptional employee! The employees of Koeppel Mazda are a gem in the car industry. These individuals are hard working, courteous, respectful and have the biggest hearts. I would highly recommend my friends and family to this dealership. I am also excited about the growth and innovation that is to come for Koeppel Mazda, with their new state of the art building that is soon to open. Thank you so much for everything! More
Top Notch Dealership with a Double A+ Salesman This dealership is top notch! Raul went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and advi This dealership is top notch! Raul went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Raul Jiminian to anyone who is looking for a new or used vehicle. This was the first time I dealt with Koeppel Mazda and the next time I am in the market for a car I will go straight back looking for Raul. More
Great service I highly recommend this dealership for their extremely high levels of service. Lendle was extremely thorough in all aspects from explaining options av I highly recommend this dealership for their extremely high levels of service. Lendle was extremely thorough in all aspects from explaining options available to closing the deal and along with Saiful and Steve was very helpful, professional and friendly as well. Good experience with this dealership. More
10 STARS! Worthy of 10 stars! Everything was exceptional, did not feel pushed or rushed! The manager, Mr. Saiful Islam is an honest and hardworking man who care Worthy of 10 stars! Everything was exceptional, did not feel pushed or rushed! The manager, Mr. Saiful Islam is an honest and hardworking man who cares deeply about his employees. His interaction with them and with us made us feel at ease and comfortable with our first ever car purchase. Each person on his team goes above and beyond to make sure you get the car you want, at the budget you can afford and works with lenders to make sure you know your rights and what is coming in the total agreement. We had to go back twice to the dealership each after work at 7pm and Mr. Islam, Steve, Jay all stayed beyond their 9pm hrs to help us. We felt like we were at Tiffany's not at a car dealership! More
Absolutely amazing ! I had Jay as my salesman, and he was super great, helped me with everything, and got me the car of my dreams! Nicest and realist down to earth person I had Jay as my salesman, and he was super great, helped me with everything, and got me the car of my dreams! Nicest and realist down to earth person I know. Everybody there was great in general, loved this dealership! Many thanks for everything. More
Great experience! I had a wonderful experience buying a car from Koeppel Mazda. Jay and Saiful were extremely helpful and knowledgeable. I highly recommend this dealers I had a wonderful experience buying a car from Koeppel Mazda. Jay and Saiful were extremely helpful and knowledgeable. I highly recommend this dealership to anyone interested in Mazdas. More
Great experience My car leasing experience was extremely fine. Working with Raul was a pleasure, I actually enjoyed the car buying experience, he is courteous, profess My car leasing experience was extremely fine. Working with Raul was a pleasure, I actually enjoyed the car buying experience, he is courteous, professional, respectful and most important honorable. More
Excellent, comprehensive, and professional service. I definitely would recommend Koeppel Mazda to all my friends and relatives. A big special shout out and thank you goes to Raul Jiminian for making it I definitely would recommend Koeppel Mazda to all my friends and relatives. A big special shout out and thank you goes to Raul Jiminian for making it a truly positive experience for me and my family, and was there for me every step of the way! More
Great Experience and Smooth Process Leasing a Car Koeppel Mazda was the last of a long line of dealerships we've visited to learn more about their compact SUVs. We were greeted by Raul Jiminian wh Koeppel Mazda was the last of a long line of dealerships we've visited to learn more about their compact SUVs. We were greeted by Raul Jiminian who was very friendly, patience, responsive and made us feel very comfortable throughout the whole process. We have decided to go for the Mazda CX-5, and for us, Raul was a determining factor as much as the quality of the vehicle, safety features, looks and pricing. I should mention that Saiful and Steve were very friendly and helpful as well. Thank you all. I would strongly recommend Koeppel Mazda to you, my friends and family. If you want to have a great experience, please go straight to Raul, who is a great person to do business with. More