Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A customer-first car dealership The new Koeppel Mazda dealership is not only fantastic, the staff goes the extra mile to make customers feel welcome, taken care of, and satisfied. Cl The new Koeppel Mazda dealership is not only fantastic, the staff goes the extra mile to make customers feel welcome, taken care of, and satisfied. Clean, sleek offices and people you feel you can trust. Highly recommend the following team that patiently worked with me to get the leasing arrangement I needed--including car registration and insurance): Saiful Islam, Anthony Nesnick, and Jay Polanco. They all made it painless when it could have been instead a stressful business transaction. If you need to buy or lease a Mazda, check here first. More
Very low pressure and highly customer oriented! Special thanks to Christopher Castro who made my 2nd car buying experience informative and did a great job accomidating for my needs on my new vehicle Special thanks to Christopher Castro who made my 2nd car buying experience informative and did a great job accomidating for my needs on my new vehicle. I will always keep this place in mind! More
Great!!!! Great Person Mr. Saiful treats you like family not a customer. been with them 12 years and every time the experience is better, goes out of way and be Great Person Mr. Saiful treats you like family not a customer. been with them 12 years and every time the experience is better, goes out of way and beyond to make sure you get what you want. A real people person. Also brought someone else to him and also treated them like family. More
Best experience I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their com I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their commercial this weekend on tv. I went and met with Saiful and let him know what I had planned on getting and that I was just browsing. He understood my needs and suggested I get the mazda3 sport. I saw the vehicle, test drove it. And fell in love! I also worked with Jim, Jay and Julio. They made the process so easy and treated me like family and a valued customer. Even upon entering the dealership, it’s beautiful, STATE OF THE ART!!! You guys, don’t sleep on this dealership lol. I came in to browse and left with a vehicle with the help of the wonderful staff at Koeppel Mazda. I’m in love with my vehicle!!! Thank you guys !!! More
Great experience! Just got my new car and it was sold to me by Saiful! What an amazing experience. This is the 7th car sold to my family and we couldn't have been any h Just got my new car and it was sold to me by Saiful! What an amazing experience. This is the 7th car sold to my family and we couldn't have been any happier. I highly recommend everyone to visit this dealership. Their facility is beyond beautiful and their service is amazing! More
Great service from Chris Castro at Koeppel Mazda We came to Koeppel and met Chris Castro who showed us the Mazda CX-5 and explained the different aspects of each model. He was very knowledgeable abo We came to Koeppel and met Chris Castro who showed us the Mazda CX-5 and explained the different aspects of each model. He was very knowledgeable about the car and was able to secure the Mazda we wanted. We agreed on a price that was hassle free, and he walked me through all the new specs on the auto. A big thumbs up for Chris and Koeppel Mazda! More
Great Team of People I was looking for a lease for my small business. We liked the aesthetics of the Mazda's so stopped in and were lucky enough to be paired with Eduard I was looking for a lease for my small business. We liked the aesthetics of the Mazda's so stopped in and were lucky enough to be paired with Eduard DeLange. Eduard was very patient answering my plethora of questions and understanding our budget and needs, we were very happy to have worked with him! Since this was a first time lease for the business, we had a few small hiccups along the way getting the financing for the vehicle but Eduard and the team worked through all the steps and made the process pretty seamless and easy! Eduard was very responsive and took the time to work with us through the entire process, I would definitely recommend working with Eduard to anyone looking for a vehicle! More
Great service following great deal My 2016 Mazda CX-5 lease was due,so start shopping for a replacement.Wanted upgrade, so look into mid size SUV from Toyota/Subaru/Hyundai and Mazda. A My 2016 Mazda CX-5 lease was due,so start shopping for a replacement.Wanted upgrade, so look into mid size SUV from Toyota/Subaru/Hyundai and Mazda. After compering price/value for all those cars with avg price 40k, I decide I will stick with Mazda Cx-9.After two visits, my salesperson Jim Mendez offer me good deal (IMO). He was helpful, responsive with great care of customer experience.Great service.New showroom looks and feels like You are looking into luxury brand.Good place to find your next ride.If you on the market, look into Mazda Koppel w/o hesitate. More
A good deal Very friendly group of people working in this location. It was my first time at this location but I have been searching for a car for some time. Most Very friendly group of people working in this location. It was my first time at this location but I have been searching for a car for some time. Most dealerships try to hustle you from the get go, others ignore you. I felt like they were very professional and listened to my wants and my criticism on cars, gave me options and were patiently waiting for whatever I choose. The entire process was very smooth, only took 3-4 hrs to get all paperwork and plates and inspection and everything pretty much done. Drove it home the same day. I worked with Jim Mendez and ended up dealing with the supervisor Saiful Islam. Both of them treated me well and took the extra incentive to make sure I was happy with everything. Definitely coming back again. More
Excellent dealership, very happy with the whole experience I got a new CX-9 leased few weeks ago here, had to visit Koeppel multiple times while I was also visiting other dealers. I can say they are the best e I got a new CX-9 leased few weeks ago here, had to visit Koeppel multiple times while I was also visiting other dealers. I can say they are the best experience from every angle. They are not pushy sales people, very informative and make you feel they are there for helping you to get a great understanding of the vehicle choice, mazda knowledge. I worked with Jay and Howard (the owner) also helped me to understand the breakdown of the numbers over a very friendly and warm chat. Very happy with my experience there and would recommend to my friends eyes closed More