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Koeppel Mazda
Queens, NY
372 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 372 reviews
November 28, 2021
I had such a positive experience with Raul Jiminian today. He was informed, patient, honest, gracious, and thoughtful. Raul’s integrity and friendliness make shopping for a new car feel like the opposi today. He was informed, patient, honest, gracious, and thoughtful. Raul’s integrity and friendliness make shopping for a new car feel like the opposite of any negative experience you may have had. Raul went out of his way to arrange a test drive for me and discuss my individual needs in a truly tight market and on a busy day. Grateful. More
by Sheath10
Employees Worked With
September 14, 2021
Daniela Castillo was the best! She was so patience with us we test drove two cars for a total of 3 test drives so that we could make a decision. You have to go see her at Koehler Mazda for the best service us we test drove two cars for a total of 3 test drives so that we could make a decision. You have to go see her at Koehler Mazda for the best service in NYC. More
by Eskrisz
Employees Worked With
Luis Valerio, Nelson Peraza, Daniela Castillo
August 29, 2021
The entire team was honest, courteous, and friendly. I came in with an idea and a trade in. They worked to get me a deal I wanted with the car I researched. After you read the reviews you know to go to Ko came in with an idea and a trade in. They worked to get me a deal I wanted with the car I researched. After you read the reviews you know to go to Koeppel Mazda. Thank you Nelson, Kamal and Sherette. I’m a koeppel Mazda buyer for life More
by G.Hernandez
Employees Worked With
Kamal Pokhrel, Nelson Peraza, Sherette Corsey
August 24, 2021
Koeppel Mazda offered superb customer service - friendly, patient and knowledgeable. There were many models to choose from, each with somewhat different features, and it would have been overwhelming for me patient and knowledgeable. There were many models to choose from, each with somewhat different features, and it would have been overwhelming for me without the assistance of Nelson. Antoine and Sherette were also helpful regarding various questions I had, as well as with regarding the paperwork for the CX-5, which went very smoothly. More
by rroycenyc
Employees Worked With
Nelson Peraza, Sherette Corsey
August 09, 2021
Jonathan was fantastic: knowledgeable, extremely patient (my first car - so I had a million questions, but Jonathan was very understanding and made the process maximum clear for me) and very comfortable to (my first car - so I had a million questions, but Jonathan was very understanding and made the process maximum clear for me) and very comfortable to work with. Thank you so much! I am absolutely happy with my car and the service! More
by Tatiana
Employees Worked With
Jonathan Stenger
July 17, 2021
The customer service was superb! From the very moment I walked into Mazda, till I signed for my new vehicle. Jay answered all my questions and just made everything a smooth and easy process! He was very pr walked into Mazda, till I signed for my new vehicle. Jay answered all my questions and just made everything a smooth and easy process! He was very professional, polite and knowledgeable! I’m so glad I purchased my Mazda CX-9 awd grand touring. Its the perfect suv and I’m so happy with my decision! Thank you! More
by kaila925
June 01, 2021
Hello just got my 2021 cx5 this is my second Mazda from Koeppel Mazda and both of them got the best service. I just like to thank both the Saiful Islam (GSM) and Jim Mendez his ASM for making me very happy Koeppel Mazda and both of them got the best service. I just like to thank both the Saiful Islam (GSM) and Jim Mendez his ASM for making me very happy with awesome deal and great service, please you like a new car you got to see this two sales man. Arber Deda More
by arber
April 09, 2021
Wasted so very much of my time with the classic bait and switch. They are not to be taken seriously. Horrible business ethics. Will never buy from them. switch. They are not to be taken seriously. Horrible business ethics. Will never buy from them. More
by suzettesundae
Employees Worked With
Nelson Peraza
