Koeppel Mazda

Just bought a Mazda Cx-3 yesterday from Koeppel Mazda. My wife and I went in there with some rough ideas of what we were looking for and after spending some time with Kamal Pokhrel, he directed us to the My wife and I went in there with some rough ideas of what we were looking for and after spending some time with Kamal Pokhrel, he directed us to the perfect car. He is patient, kind and detailed and we really appreciated his help. Thank you! More

I was shopping for a new Hyundai but there is very little inventory. I started looking at Mazda's. I saw what the dealer had in stock and was very interested. I got a price from my credit union, called the d inventory. I started looking at Mazda's. I saw what the dealer had in stock and was very interested. I got a price from my credit union, called the dealer and set up a meeting. I meet Jim Mendez the assistant sales manager. He showed me a vehicle outside the showroom and it was nice, I wasn't wild about the color. He said I have a dark blue one also, He had it brought around I looked at it got the price for My trade in and I said that's the one. I was pre approved through my credit union. I have been buying new cars for many years, but this experience from start to finish went so smoothly. Jim goes the extra mile and is not only a great salesman but a Great Man, He set everything up for me because these new cars are rolling computers' I highly recommend Jim and Koeppel Mazda. Their new beautiful showroom is a thing of beauty. Tommy Kern More

A wonderful experience! My girlfriend and I walked out with a new CX-5 that same day. We worked with sales consultant Jim Mendez as well as managers Saiful Islam and Steve K My girlfriend and I walked out with a new CX-5 that same day. We worked with sales consultant Jim Mendez as well as managers Saiful Islam and Steve Kontonicolaou. An extra thank you to Mr. Islam and Mr. Kontonicolaou, they were all very patient and helpful when picking the right car for our family. Everyone was very professional and thoughtful. Koeppel Mazda is a family oriented establishment and I would most definitely come back in the future. Thank you Koeppel! More

I worked with Kamal Pokhrel on purchasing a pre-owned vehicle and I am so glad I got him as my salesperson. Kamal is very professional, respectful and he went above and beyond to make sure all my questio vehicle and I am so glad I got him as my salesperson. Kamal is very professional, respectful and he went above and beyond to make sure all my questions and concerns were met. You can truly feel that he genuinely cares about his customers and their best interests. I highly recommend asking to work with him as I am confident he will take care of your needs in the best way possible as well! More

Be cautions if visiting this dealership, especially if you're a female. I made an appointment online to test drive a car and when I arrived, the salesperson wanted a great deal of personal information. I you're a female. I made an appointment online to test drive a car and when I arrived, the salesperson wanted a great deal of personal information. I provided my telephone number and a copy of my license. When the salesperson started typing my address into his computer, I asked why he needed to do this. He called a manager over, Ray, and Ray told me before test driving they need my information. I indicated that I understood that and provided my telephone number and a copy of my license and inquired why they needed my address in their computer. The salesperson was going to test drive with me. Ray responded, "for none of your business." I left before test driving. I can't imagine speaking to another human being that way, let alone when you're in customer service and the person merely asked a question about how their contact information would be used. All he had to do was explain or even indicate, why don't we just look at the car because to test drive I'm going to need your information for such and such reason. It was appalling. I get that the market is good for the dealer right now, but treat people with some humanity and also realize that the car market is cyclical and soon you'll need to work for customers. More

Really bad experience! Koeppel Mazda has really poor customer service, very rude and disrespectful staff Koeppel Mazda has really poor customer service, very rude and disrespectful staff More

The three gentlemen we worked with, Saiful Islam (GSM), Jay Polanco (SC) and Steve Kontonicolaou (FM) were all consummate professionals. They treated me and my wife respectively, transparently and with pat Jay Polanco (SC) and Steve Kontonicolaou (FM) were all consummate professionals. They treated me and my wife respectively, transparently and with patience. We are both happy with our new CX-5 and we would gladly recommend these three fellows and Koeppel Mazda to our families and all our friends and acquaintances. More