Koeppel Hyundai

I was very happy and pleased with Ali and he is professional and attentive to excellence. I highly recommend Ali, 👍keep up the good work. professional and attentive to excellence. I highly recommend Ali, 👍keep up the good work. More

good purchase Carlton was very helpful with the doubts we could have regarding the purchase of the vehicle, until the end it was always helping with the deal. Carlton was very helpful with the doubts we could have regarding the purchase of the vehicle, until the end it was always helping with the deal. More

I came this Saturday afternoon and came out the new car ! Very clear with what I was getting into and great service thanks so much !! Very clear with what I was getting into and great service thanks so much !! More

Please avoid the service dept at this dealership I brought my Tucson in for service. My rep, "Ron" has major difficulty answering very basic questions (What's wrong with my car? When will the part a I brought my Tucson in for service. My rep, "Ron" has major difficulty answering very basic questions (What's wrong with my car? When will the part arrive? How long before it's ready for me to pick up my car? etc) Isn't that his job to either know answers to these simple questions or get them for customers? It's called "communication" and this guy is unable or unwilling to provide this. These simple questions seemed very difficult for him. I finally asked to speak with someone else in the service department, who was able to tell me straight up what was wrong with my car, what they were doing to fix it, when the part would arrive, etc. Super simple. Sad someone had to do this guy’s job for him. Also, the woman who took payment from me told me to have a "blessed day". I'm not religious, so keep your religious B.S. to yourself. Lastly, 2 days after I picked up my car, I received 2 phone calls from the dealership telling me to pick up my car or I'd be charged a $50 fee. Huh? Unorganized over there! I love my Tucson and want to buy a new one (mine is almost 6 years old and want to upgrade to a Santa Fe), but if my experience with their service team is any indication of how this dealership is run, I will be going out to Long Island or Bronx to buy a new car and when it needs service, I won't be returning to this dealership. More

Smooth as car buying can get No one likes reading a review that’s too long but I really want to express how amazingly both our sales rep Ali and dealership treated us. Don’t go to No one likes reading a review that’s too long but I really want to express how amazingly both our sales rep Ali and dealership treated us. Don’t go to any other Hyundai dealerships ! This is the one to go to right in Long Island City. Ali made me and my husband feel comfortable without pressuring us into feeling like we HAD to buy anything (Like most car sales reps do) we did not feel comfortable buying. He made sure me and my husband both understood what we would be getting ourselves into financially, and finding a car that would make us happy. We felt like family here, we were given complete undivided attention, and I’m so so glad we came here, I look forward to driving my new 2020 Kona ! Thank you Hyundai Long Island City ! And a big thank you to Mr. Ali we couldn’t have done it without you guys ! More

Best Car Purchase Experience Ever! This is the 2nd time I purchased at this dealership and the first time we worked with Christian. He is very attentive and listened to our needs for an This is the 2nd time I purchased at this dealership and the first time we worked with Christian. He is very attentive and listened to our needs for an expedited purchase since we had a terrible experience at another dealership. Afterwards, he was very accommodating and brought the car over within 30 minutes from their lot so we can look at it prior price negotiation. While we waited, he was able to give us a breakdown on pricing with the current Hyundai offers. He was able to give us a better price since I had purchased a car there prior. After seeing the car and showing us the features, we went back to his office and finalized a deal with his drafted paperwork. We left the dealership within 4 hours (just in time for lunch) and he took his time explaining everything one more time before we drove away with our brand new 2020 Kona! I look forward to working with Christian again for my 3rd visit knowing that he is an absolute professional without any hidden agendas. HIGHLY RECOMMEND! More

Great professional service. Quick in and out. Provided answers to all the questions. Super friendly all around. Great value and location is convenient. Wou professional service. Quick in and out. Provided answers to all the questions. Super friendly all around. Great value and location is convenient. Would recommend!!! More

Best Car customer Service Cliff Francois made my experience stress free, he was patient and met my needs. I would definitely recommend Cliff to family and friends he deserves a Cliff Francois made my experience stress free, he was patient and met my needs. I would definitely recommend Cliff to family and friends he deserves a bonus for his professional customer service and quality of work. More

Fayyad Sobhan sold me my 2020 Palisade Limited! Fayyad is a great salesman, who was up front with me on every aspect of our business dealing from the time I came in until the time I left. He handled Fayyad is a great salesman, who was up front with me on every aspect of our business dealing from the time I came in until the time I left. He handled himself in a very professional manner. More

Since the moment we walked inside the dealer david vargas was very helpful and patient. It was my first car so It was a hard decision to make but he helped me all the way. was very helpful and patient. It was my first car so It was a hard decision to make but he helped me all the way. More