Koeppel Hyundai

Don't waste your time with these jokers If you're an idiot who enjoys being treated like an idiot, this is the dealership for you. But if you're a functioning adult with even a shred persona If you're an idiot who enjoys being treated like an idiot, this is the dealership for you. But if you're a functioning adult with even a shred personal dignity, steer clear of this unprofessional clown show. Made an appointment to see a car at 9:30AM on a Saturday and have email confirmation to prove it. When I arrived, NO ONE HAD A CLUE about my appointment. Their excuse was "the person who makes the appointments doesn't actually sit here in the dealership or know the status of any of the cars. They sit somewhere else and just make the appointments". Uhhhhh OK? Don't make your terrible system my problem. Then, no one could find the keys to the car I had MADE AN APPOINTMENT to see, a 2019 Genesis G70. Turns out the owner of the dealership had the keys because he USES THE CAR AS HIS PERSONAL VEHICLE. Yes, the car they're selling to an unsuspecting sucker is being driven around by the owner of the dealership adding more miles and more wear and tear to what they market online. The owner also didn't bother showing up that day, so no one could get the keys, so I had no chance of seeing the car. On top of that, the salesperson said "even if we get the keys, we'd need to clean the car before you can see it. It's pretty messy because the owner has all of his personal stuff in there". Are you kidding me? What is going on at this place?? More

Ali was extremely knowledgeable and was willing to to explain every detail to us. He was not a pushy salesperson; his patience was effective. We will definitely return to him for our next vehicle. explain every detail to us. He was not a pushy salesperson; his patience was effective. We will definitely return to him for our next vehicle. More

We had the good fortune of being greeted by Ali when we walked in. We knew the car we wanted but knew nothing about the various options or the intricacies of leasing. Ali was direct, supportive, responsive walked in. We knew the car we wanted but knew nothing about the various options or the intricacies of leasing. Ali was direct, supportive, responsive and most of all, transparent. We did shop around to do our due diligence, we ended up right back where we started and got set up with the exact car we wanted (after Ali tracked it down from another county). Five star service all around. They even let my 3 year old ring the bell after the paperwork cleared! Thank you, we will see you again :) More

This is was my 2nd experience getting a vehicle from this dealership and I have to say this was by far the best experience I've had at a dealership! David (my salesman) was professional and had my comfortabi dealership and I have to say this was by far the best experience I've had at a dealership! David (my salesman) was professional and had my comfortability and financial interest in mind during the entire process! He educated me thoroughly on every vehicle I was interested in and explaining what it was loaded with and the benefits. I learned a lot about Hyundai advancing its features over the course of the past few years which makes me feel safe and proud to be behind the wheel of one! Thank you for keeping me part of the Hyundai family! More

El servicio del departamento de ventas es horrible te dicen un precio de venta del vehículo y luego te lo cambian son deshonestos no good service I not recommended dicen un precio de venta del vehículo y luego te lo cambian son deshonestos no good service I not recommended More

All my questions were answered... very polite & pleasant ... I will go back to purchase my new truck... gave me the best deal possible , I was very satisfied ... I will go back to purchase my new truck... gave me the best deal possible , I was very satisfied More

Ali was the best sales person he really help me find my first car 😊 and he was so kind and nice i really appreciate it. first car 😊 and he was so kind and nice i really appreciate it. More

Personable, followed through and accurate. Easy and fast experience. Ali was thorough and made me feel comfortable and confident in my purchase. Definitely would recommend. experience. Ali was thorough and made me feel comfortable and confident in my purchase. Definitely would recommend. More

Very helpful thank you for the help and understanding pleasant experience recommend to anyone looking to purchase a new vehicle good service efficient with financial pleasant experience recommend to anyone looking to purchase a new vehicle good service efficient with financial More

Our first time car shopping with Ali was a great experience. He was very informative and patient. We appreciate all that he did for us. Although we did hit some bumps in the road with another worker experience. He was very informative and patient. We appreciate all that he did for us. Although we did hit some bumps in the road with another worker. We left with our new baby. More