Koeppel Hyundai

I had a fantastic experience at LIC Hyundai. I originally spoke to Delilah, who was very nice and set up my appointment. Upon arrival, she and Debbie Absolam met me at the exact appointment time. Debbie was spoke to Delilah, who was very nice and set up my appointment. Upon arrival, she and Debbie Absolam met me at the exact appointment time. Debbie was friendly, knowledgeable, and a pleasure to work with. We agreed to a fair price, and she did everything to assist me through the transaction (insurance change, etc.) She showed me how to operate the features of the car, including pairing my phone to the bluetooth. Even after the sale, she followed-up to make sure all was ok. I dread going to car dealers to buy a car, but my experience with Debbie and the management at LIC Hyundai was great beyond my expectations. IF YOU ARE SHOPPING FOR A HYUNDAI, GO SEE DEBBIE AT LIC...YOU WILL NOT BE DISAPPOINTED! More

Great service, pricing, availability and location. The staff are all very knowledgeable and make the whole process a stress-free experience. You should definitely visit them if you are interested in a Hyu staff are all very knowledgeable and make the whole process a stress-free experience. You should definitely visit them if you are interested in a Hyundai:-) More

Thank you from Paul and Brunie, JJ and sale team.. We enjoyed the dealership teamwork in helping our family purchase the right vehicle, for the right price. This is clearly a quality organization with a enjoyed the dealership teamwork in helping our family purchase the right vehicle, for the right price. This is clearly a quality organization with an emphasis on efficiency and a dedication to your customers. I would consider it a privilege to recommend your dealership to my friends and family.. Again, thank you for your outstanding service at Long Island City Hyundai dealership More

I purchased a hyundia elantra before at another dealer. I met salesman Francisco who was my salesman. Very friendly guy. I took the effort to find the Elantra Limited with the color match I wanted. He handle met salesman Francisco who was my salesman. Very friendly guy. I took the effort to find the Elantra Limited with the color match I wanted. He handled all the paper work with no trouble. I would recomend not only Hyundia but this dealership and this salesman. More

I was shop[ping around with my girl friend. As soon as we walked in, Rich was there asking us if he could do anything to help us. he waled around the dealer and showed us all the different Hyundai Models and walked in, Rich was there asking us if he could do anything to help us. he waled around the dealer and showed us all the different Hyundai Models and what does it offer. Very well spoken, Very good understanding in what you need and what you can afford. I recommend him 100% if you are wanting to buy/lease a car. Rich is your Man! Best Deals ever. More

The process was very good. There was a long waiting time for approval, but in the end I was very satisfied. David Rutkay was very accommodating. for approval, but in the end I was very satisfied. David Rutkay was very accommodating. More

Bought a brand "spanking" new amazing Hyundai with the help of David and love it!! Would definitely recommend this dealership esp this salesman to anyone! He also had Caitlin help around and she with the help of David and love it!! Would definitely recommend this dealership esp this salesman to anyone! He also had Caitlin help around and she was awesome as well.. More

Overall experience was good. We did feel somewhat rushed during the process; however, we also felt that the customer service was exemplary - friendly, attentive and accommodating. Although we did feel that during the process; however, we also felt that the customer service was exemplary - friendly, attentive and accommodating. Although we did feel that the price was fair, it was not what we wanted or was quoted to us during our email communication. We would definitely recommend this dealership to our friends/family/colleagues, and we are thrilled with our new vehicle. More

Although this is a negative review, I must say that Alex is by far the only honest and straightforward person I dealt with there. After seeing a car online for a certain price, I drive out there from NJ. Ha is by far the only honest and straightforward person I dealt with there. After seeing a car online for a certain price, I drive out there from NJ. Had some trouble finding the place, a person on the phone offered to stand outside so I would could locate them. I was already sold on the car provided it drove well, and was willing to pay their asking price, which was fair. I was told I could not drive it that day because it was being serviced because it had an aftermarket alarm system in it that had to be removed. Shady, but so far they were excellent so I brushed it off as truthful, just one of those things. I told them, call me when the car is ready, I want it. After multiple calls on my part, and being told the car would be ready the next day, then a few days, then two weeks I figured I was being given the runaround. No one ever called me back, and apparently my messages were never received. The only person to give me any form of straight up answers was Alex. I called yesterday because I had found another car and wanted to give them one more shot, see which I could get the better deal on. I asked for Alex and was told he was not there, he would be in today at 12, and oh yeah the car is back and ready to be test driven. Today I go out there and Alex is not there (I do not hold him responsible at all for this misinformation) but the car runs well and I want it. The salesman, after sitting down to work out the paperwork) tells me the total price is almost 3 grand higher than the asking price. Like I can't google tax, title, and registration fees, or the limited dealer processing fee and figure out that even with sales tax added on, and rounding every number up, they still wanted almost $1200 more than what it should be. Financing was pushed and pushed, even though I wanted to pay cash and walk out. Very disappointed. Used car buyers beware, new car buyers seem to have better experience. More

I have rated Long Island City Hyundai 5 stars for the following reasons: the dealership is bright and clean, the people there are well-dressed, well-spoken and very friendly and helpful. David, our sales following reasons: the dealership is bright and clean, the people there are well-dressed, well-spoken and very friendly and helpful. David, our salesman, was particularly knowledgeable and efficient and made the buying experience an extremely pleasant and easy one. At delivery he had all the paperwork ready and in order. there were no surprises. Everything was just as he had said it would be! 5 stars to Long Island city Hyundai and another 5 stars to David. More