Koeppel Hyundai
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have to say meeting Mr. Castillo, made my purchase more comfortable & satisfying. Mr. Robert Castillo is a sincere salesman and very interested in customer satisfaction, he tried his best to get me what wa comfortable & satisfying. Mr. Robert Castillo is a sincere salesman and very interested in customer satisfaction, he tried his best to get me what was in my interest as to: pricing and vechicle. And at no point gave up on my questions that I continously had, his patience and demeanor made my purchase 100% pleasant. And his family orientation definitley made more comfortable! Thank you to Hyundai & Mr. Castillo for being the humble, friendly and great salesman! I will definitley be returning to visit Hyundai as soon as I can upgrade! More
David & Mike were extremely courteous and made purchasing the new Elantra a pleasure. When thinking of purchasing a car, there is excitement, but also anxiety about getting a good deal and not fee purchasing the new Elantra a pleasure. When thinking of purchasing a car, there is excitement, but also anxiety about getting a good deal and not feeling taken advantage of. My experience at LIC Hyundai was exactly how buying a car should feel. Everyone was helpful, but not pushy. They worked with us to get the car we wanted in a timely fashion and had the knowledge to help us through insurance, registration, explaining the car features and syncing up the cell phone to the car so we could get on the road and begin enjoying the car. I would recommend both David & Mike and LIC Hyundai to anyone looking to purchase a car. More
I shopped several Hyundai dealers. When I called in to speak to Delilah, she was gone that day. My call was forwarded to Criss Castle, a very informative, well-spoken sales manager who sent me the origin speak to Delilah, she was gone that day. My call was forwarded to Criss Castle, a very informative, well-spoken sales manager who sent me the original quote and video message. What I appreciated most was the combination of Delilah's attempts to reach me and the support of her managers in her absence. Criss was the most straight forward car dealer I have ever had a conversation with. She was delightful and resourceful. She provided the Elantra pricing, joked with me and took the time to get to know about my family. The best thing was that she congratulated me on my daughters' success and we shared college stories. She bought her son an Elantra so I felt my choice was solid. The Hyundai was important, but it is safe to say that I trusted the information and it became a pleasant purchase experience. Delilah will be successful with the kind of support that Criss Castle and Michael Romano are providing. Thank you for making this family celebration an experience to remember. More
Visit this delaership if you want courteous, professional and knowledgeable sales associates and staff. We were greeted by David our salesperson whom we hit it off with right away. After a test drive, David and knowledgeable sales associates and staff. We were greeted by David our salesperson whom we hit it off with right away. After a test drive, David gave us a tour of the dealership from service to detail bay. Very professional. We then met Mike D'Andrea the sales manager to discuss our lease numbers. He took time (alonf with David) to answer any questions we had about leasing, incentives, coupons back etc. On 8/31 we signed for our new 2013 Hyundai Sonata. I then met with Fianance Mario Michel and within 10 minutes all paperwork was reviewed and signed. The numbers were exactly what was agreed to.No confusion. I then met Mr. Paul Pasarelli the GM who should be proud of the staff he has at LIC Hyundai. Check them first before you go anywhere. More
I would like to thank Francisco for being so kind, patient, and professional. My wife who never had experience purchasing a car went to Francisco by herself and she was well educated about the proces patient, and professional. My wife who never had experience purchasing a car went to Francisco by herself and she was well educated about the process of leasing a new car. He was very helpful finding a good insurance quote for us and didn't pressure us to get the deal. I think the perception of most people is that sales people at car dealerships are aggressive and unfair. But Francisco was the total opposite. He acutally made the whole process much easier. We came out of the lot happy with a 2013 Tucson! Thank you Francisco! Best of luck, V. Mauricio & S. Lopez More
I called on Tuesday just before the holiday weekend and needed my 2011 Hyundai to be checked due to the check engine light being on and the transmission seemed to be giving me some trouble. The desk answer needed my 2011 Hyundai to be checked due to the check engine light being on and the transmission seemed to be giving me some trouble. The desk answered and quickly gave me an appointment for Thurs. On wed I realized i couldn't get the car in as early as i had hoped on thursday so i called and asked if i could bring the car in wed and drop it off . They said yes. I was told to bring it in before 5 p.m. Unfortunately on wed i got delayed and didn't get there till just 5 and i was greated without a problem. Jay was at the desk and helpful, polite and reassured me that the car would be looked at and i would be called on thurs. Thursday came, I got the call, came and picked up the car. Upon arriving to get the car, Jay remembered who i was, told me what had been done, called for my car and assured me if i had any problems, i could call. More
I would like to thank Chris Wilson for all of his help. He was very friendly, knowledgable and very helpful with the purchase of my 2013 Hyundai Sonata. I left happy and satisfied with the service provide He was very friendly, knowledgable and very helpful with the purchase of my 2013 Hyundai Sonata. I left happy and satisfied with the service provided to me. I definitely recommend Chris Wilson and LIC Hyundai to anyone looking to purchase a vehicle. More
These Guys Are Great! They Gave Me The Best Price On A Super Clean Car! I Have Never Had A Better Experience At A Car Dealership. I Would Recommend These Guys 200% Super Clean Car! I Have Never Had A Better Experience At A Car Dealership. I Would Recommend These Guys 200% More
My husband and I would like to thank Alex, Mike and Eric for the superior customer service. They went above and beyond to find us the best price and the car that was just right for us. Alex and Mike, in p for the superior customer service. They went above and beyond to find us the best price and the car that was just right for us. Alex and Mike, in particular, were very patient with us when showing us all the available vehicles and explaining all the bells and whistles that come with the purchase of a Hyundai vehicle. We would definitely recommend this dealership as it was a true pleasure working with everyone. Thanks again. The McCandless'. More
Thank you to Mike D'Andrea, David A. Rutkay and Oscar Sanchez for helping to make the purchase of Hyundai Sonata quick and easy. David and Mike in particular were very helpful in helping me decide what c Sanchez for helping to make the purchase of Hyundai Sonata quick and easy. David and Mike in particular were very helpful in helping me decide what car best met my needs. I will recommend this dealership and in particular these car associates to any friends and family memebers in the market for a car. More