Koeppel Hyundai

I worked with Roberto Castillo in buying a new 2013 Hyundai Elantra. Roberto was great in working with me to get the car that I wanted at the best possible price. This is the second car that I have b Hyundai Elantra. Roberto was great in working with me to get the car that I wanted at the best possible price. This is the second car that I have bought from this dealership and I am very happy with the service they provided both times. I would definitely recommend this dealership to anyone thinking of buying a Hyundai! More

After having my car totaled I began my search for a new one . Looking online I came across the one I wanted at plza Hyundai , I call made an appointment , I ws greeted by the friendly sales staff that made one . Looking online I came across the one I wanted at plza Hyundai , I call made an appointment , I ws greeted by the friendly sales staff that made me feel very comfortable and not pressured in any way . Thanks plza Hyundai loving my new car. More

I first went to the Suresky dealership that I first bought my 2011Sonata from, but when I went to Long Island City Hyundai and met Francisco I told him the deal that I got from Suresky Hyundai dealer a bought my 2011Sonata from, but when I went to Long Island City Hyundai and met Francisco I told him the deal that I got from Suresky Hyundai dealer and how the sales lady would not get me to the monthly lease rate that I could afford. Francisco not only got me to the monthly number that I needed to be at, but he even gave me a better equipped car with more options. I was very pleased with my purchase of my new Hyundai Elantra and was very satisfied with my salesman Francisco. I will look forward in two years when my lease is up and going back to Long Island City Hyundai and purchasing another vehicle from Francisco thank you much Francisco for your help. More

After leasing for several years, this was the first time purchasing a car. Alain took our criteria and gaves us a great selection of Certified Pre-Owned cars to choose from, taking time to give us details a purchasing a car. Alain took our criteria and gaves us a great selection of Certified Pre-Owned cars to choose from, taking time to give us details about each. He was patient and knowledgeable and always friendly. We were able to close within an hour without any "buyer's remorse." He is an understanding salesman who listens to his clients! Oscar was also very helpful and patient throught the paperwork process, making sure we understood the terms and conditions that a Certified Pre-Owned vehicle comes with (something we didn't know!). This has been a great first-time car buying experience. We are very happy with the car we got and very pleased to have had such great guidance! Thank you! More

Was very professional and classy. Made a great impression. A wonderful experience for a first time buyer!! Will recommend to friends and famy. I will go back to purchase another car!! impression. A wonderful experience for a first time buyer!! Will recommend to friends and famy. I will go back to purchase another car!! More

My experience with Alain was excellent from the minute I entered the dealership Alain treated me with courtesy and respect he's very professional I would recomend him to my friends and family. entered the dealership Alain treated me with courtesy and respect he's very professional I would recomend him to my friends and family. More

David was very friendly, but most of all very professional! He knew and understood exactly everything my husband and i needed and he treated us very politely. He explained everything about the ca professional! He knew and understood exactly everything my husband and i needed and he treated us very politely. He explained everything about the car from our first meeting, that's why he close the deal from our first meeting with him! He made us feel very comfortable and "secure" about our choice. The overall experience was GREAT. He is one of the best car specialist that we have met in the United States because he can understand the needs of the customer. More

Michael Renaud is a very nice salesperson. He is very helpful and knowledgeable. I give him 5 stars!!!! All the staff at Long Island City Hyundai are Extremely Nice!!! helpful and knowledgeable. I give him 5 stars!!!! All the staff at Long Island City Hyundai are Extremely Nice!!! More

We dealt with Wendy Sorroza via phone, she set up the appointment for us to come in and see cars and talk car loan. Wendy put us in the very capable hands of Magaly Leiva. Magaly took the time to talk wi appointment for us to come in and see cars and talk car loan. Wendy put us in the very capable hands of Magaly Leiva. Magaly took the time to talk with us and listened to our special needs. My husband is disabled and we need a reliable, dependable, and roomy car. We had our hearts set on an affordable SUV. Our thought was that an SUV would meet our needs. Our concern was price and payment. Magaly checked on availability and showed us exactly the type of car we wanted. She found just the right SUV's that met our needs. She kept us informed every step of the way during the process. Magaly set up the insurance also. She found us the best price on insurance. She really understood that we are on a fixed income, we have special needs (disabled adult), and that we did not wish to buy an other's car issues. We were able to drive away with the perfect purchase. We bought a 2012 Hyundai Santa Fe. It has plenty of room for a wheel chair, shopping, and family. I foresee a few happy and comfortable road trips this summer. Wendy Sorroza checked every step of the paper work. She followed up with a tx to check in and see how our experience was. Wendy wanted to make sure we were content and happy with the whole process and with our car. The ladies made us feel comfortable. They answered all our questions and put at ease our fears. They explained all the paper work and insurance info. We felt almost like we were dealing with family by the time we left the dealership. We will highly recommend the Long Island Hyundai/Mitsubishi dealership. Mr Israel Viloria (Manager) supervises and keeps all his personel informed so that they can provide the best service to us, the customers. He made himself available to us for anything. He went over all the paper work as we signed. This was the most stress free car shopping we have ever experienced. Thank you for making it so. Ralph & Maria Miranda More

From the moment I walked in with my wife to browse at the cars and with tons of questions, David Rutkay made us feel like at home. He really knows his stuff. He got me the best deal that all my family and fr cars and with tons of questions, David Rutkay made us feel like at home. He really knows his stuff. He got me the best deal that all my family and friends are still at Awe. last time I bought a new car was 27 years ago, and ever since I've been afraid of the whole new car buying experience. I tried a few months ago to buy or lease a new car from other Manufacturers but every time I would end up leaving more confused and more questions unanswered. With Mr.Rutkay, every question had the right answer, even my wife who is so picky left happy. no pressure to buy or lease, just honest numbers and deals that I just couldn't let it go this time. I ended up leasing just the right car for myself and family. Saturday morning I arrived and was out in like 30 minutes, Car and all paperwork was ready just like I had requested from David. Even Oscar Sanchez, the Finance Manager put everything aside to get me out cause I was short on time. David sat in the car and explain everything about the car, from the AC to the radio and even road side assistance from Hyundai. Even "Mike" the Sales Manager came outside to shake hands and make sure the car was ready. Thank you to the Finance Manager, Oscar Sanchez and Specially, David Rutkay, Hyunday Certified Specialist. I Would definitely recommend this place to my family and friends. More