Koeppel Hyundai

I don't write reviews often but when I do I tend to be long (see my reviews on Amazon haha) so I'll try to be short. I came in to buy a new Hyundai Tuscon (SUV) and Robert Castillo was my salesman. be long (see my reviews on Amazon haha) so I'll try to be short. I came in to buy a new Hyundai Tuscon (SUV) and Robert Castillo was my salesman. My previous experiences with buying cars haven't been pleasurable to say the least, so I was happy with him being friendly, honest and professional and pretty much great about everything from start to finish. My situation was a bit complicated, so I did also have to speak to Mike Romano, the general manager. He was swamped, since it was the end of the month, but he was super patient and responsive. The finance manager Damien was really down to earth and cool too. I would definitely recommend working with Robert and Damien (and Mike if you need to)...the biggest reason that they were really honest and professional...I didn't feel like I was in a car dealership haha. More

My experience at Long Island City Hyundai was an incredible experience. David was extremely helpful and had excellent product knowledge. I am now a proud owner of 2013 Hyundai Sonata and could not b incredible experience. David was extremely helpful and had excellent product knowledge. I am now a proud owner of 2013 Hyundai Sonata and could not be happier! More

I called Long Island City Hyundai/Mitsubishi looking into purchasing my first car and spoke with Alain Lustig. Alain was very helpful with working with me and my schedule to arrange a meeting in person to te purchasing my first car and spoke with Alain Lustig. Alain was very helpful with working with me and my schedule to arrange a meeting in person to test drive my 2011 mitsubishi lancer. After meeting, talking and test driving I walked out in 3 hours with my very first car. Oscar Sanchez was the finance manager I dealt with and needless to say he was very helpful as well in getting me the price range I was looking to pay monthly. Also explaining the in's and out's of financing. Overall, 1 month later writing this review. I am very happy with this purchase and would definitely recommend this dealership. More

I have given a review of all (GREAT) marks, because the level of customer service was Excellent. My salesperson Debbie Absolam, was absolutely a Godsend. She was very professional, friendly, knowledgeabl level of customer service was Excellent. My salesperson Debbie Absolam, was absolutely a Godsend. She was very professional, friendly, knowledgeable of the vehicles and had a presence of honesty about her. I felt that I was in good hands, when I heard her speak and explain the different processes involved in purchasing the car. Debbie helped to calm my nerves a great deal and helped me to see the great deal that I was getting in purchasing my new 2011 Mitsubishi Outlander XLS. I am so glad that I took her advice and purchased the vehicle, as I am now totally in love with my new car!!! The entire staff was friendly and helpful, but I must truly say, that it was Debbie Absolam's personality and professionalism that sealed the car deal for me. Sometimes when going to purchase a new car at a dealership, there are feelings of caution, because you don't want to be "taken for a financial ride", I didn't feel that way at all with my Sales rep. I would fully recommend Long Island City Hyundai to my friends and family, but more specifically, I would recommend Debbie Absolam to be their sales rep. Excellent Job! More

I had a great experience with david, was able to get basically a brand new sonata for a very cheap price. I heard about L.i.C hyundai through co-workers and after dealing with them all what my co-worker basically a brand new sonata for a very cheap price. I heard about L.i.C hyundai through co-workers and after dealing with them all what my co-workers were telling was true. Great dealership to buy a car from. More

Our overall experience was excellent, David Rutkay and all the employees at Long Island City Hyundai were very professional, friendly and helpful. We would definitely go back when these lease is up! From all the employees at Long Island City Hyundai were very professional, friendly and helpful. We would definitely go back when these lease is up! From the minute we walked to the minute we walked out we were treated with excellent care! Thank you David!! Cheryl Marzziotti Robert Labbe More

I called Long Island City Hyundai on a Sunday at 2 pm just to inquire about any sales promotions or discounts that might be currently going on. Alain picked up the phone and made me feel so comfortable a just to inquire about any sales promotions or discounts that might be currently going on. Alain picked up the phone and made me feel so comfortable and welcome with his easy-going attitude that I ended up stopping by to see him that same day at 4 pm. I feel that he went out of his way to find me the specific trim, color and features that I wanted for my 2013 Elantra as well as getting me some great discounts to keep me within my original budget. He was with me every step of the way and always available to answer any questions I had. I would certainly recommend Alain and Lic Hyundai to anyone considering a new vehicle. More

Francisco is a true gentleman and a nice guy. Did not pressure us in the least and gave us very beneficial guidance throughout our purchase. We were thoroughly pleased with his services and with our new pressure us in the least and gave us very beneficial guidance throughout our purchase. We were thoroughly pleased with his services and with our new car, which we drove off the lot in less than 2 hours. Great work! More

David was an exceptional salesman, he didn't pressure me at all. He took the time to go over all my financing/leasing options. He then went over every feature in the car and mentioned numerous times if me at all. He took the time to go over all my financing/leasing options. He then went over every feature in the car and mentioned numerous times if I have any questions, to please call him. Every salesman should be as professional as he is. More

I had an awesome experience purchasing my ACURA TL. Alain Lustig was a great help to me. He assisted me every step if the way in the buying process. I would highly recommend Alain to my friends and family th Lustig was a great help to me. He assisted me every step if the way in the buying process. I would highly recommend Alain to my friends and family that are in the market for a car. More