Koeppel Hyundai

An outstanding dealership !! Everyone was extremely courteous, personable, and professional. All of the personnel in both the sales department as well as the service department , extended themselves courteous, personable, and professional. All of the personnel in both the sales department as well as the service department , extended themselves in every way to see that the concerns of the customer were addressed. All of the personnel at Long Island City Hyundai made the " new car buying experience " an absolute pleasure. I could not have been more pleased with the service and attention I received by all the staff who assisted me. I highly recommend this dealership to anyone in the market for either a new or used vehicle. More

My husband and I just purchased our first Hyundai and all we can say is Luv it, Luv it wouldn't trade our 2013 Santa Fe Sport for anything else. Our whole experience with Long Island City Hyundai was great we can say is Luv it, Luv it wouldn't trade our 2013 Santa Fe Sport for anything else. Our whole experience with Long Island City Hyundai was great especially our sales person Mr. Valderrama. He was very understanding about our needs and what we were looking for and also took the time and patience to work with us till we were completely satisfied. This dealership Rocks!!!! More

I bought a 2010 Hyundai Accent, which I'm so far very happy with. I told David what I was looking for (economy commuter car with great mpg) and the total price I needed. He showed me a few, we test dro happy with. I told David what I was looking for (economy commuter car with great mpg) and the total price I needed. He showed me a few, we test drove, and that was it. I'm happy with the Accent. I had researched Hyundai models before going in and had a good idea of Blue Book value so I was pretty confident that I was getting a good deal. David's a good guy! More

Good experience at this dealership. I was able to acquire my dream first car with no issues at all. Alain was extremely friendly and helpful. my dream first car with no issues at all. Alain was extremely friendly and helpful. More

Jinny did an excellent job on helping me get my very first brand new car. As a first time buyer, I was expecting a lot of pressure and anxiety. But Jinny made it look like it's just easy and guided me t first brand new car. As a first time buyer, I was expecting a lot of pressure and anxiety. But Jinny made it look like it's just easy and guided me throughout the process. She helped me identify the right car based on my credit score and getting an approval from the banks is not as hard as I thought. She's not like other sales people out there who harasses you. Jinny will give you enough room to breathe and enough time to decide which is a big deal during the process. If ever I'll get another car or any of my family and friends will need one, I won't hesitate and recommend Jinny to them. I know she'll take care of them like how she took care of me. More

I have recently purchased 2013 Elantra from the Long Island City Hyundai and had a very good experience with the dealership. I initially came to get a pre-owned car, but after some negotiation the new c Island City Hyundai and had a very good experience with the dealership. I initially came to get a pre-owned car, but after some negotiation the new car came to be a better deal. Manny Castillo assisted me throughout the whole process, answered all of my questions and extended exceptional customer service. He is very professional, patient and no-pressure kind of a sales person, he will fight to get you the best deal possible. Thanks Manny, I love my new car! I will highly recommend you. More

Our quest for a new car took us to 2 Jacob Javitt's Auto Shows, time spent surfing on the internet and getting truecar.com pricing, contacting and speaking with 6 car dealers and visiting 2 local Hyund Auto Shows, time spent surfing on the internet and getting truecar.com pricing, contacting and speaking with 6 car dealers and visiting 2 local Hyundai dealers. (My wife and I are retired and so this was a fun project.) After deciding the Genesis was the car we wanted I spoke with each dealer telling them what I wanted was an out-of-the-showroom price including everything that goes into making up the price: the car, any required paperwork cost, taxes, financing costs, company special offers, and our trade-in. I also informed them that we would be visiting other dealers. The first dealer could not seem to get their minds around that. Their sales approach was designed to control by confusing and separating and wanting to negotiate the car price, the financing, the trade in and were not willing to give us a total price without discussion about each of these items. We were very dissatisfied and left. Next stop was Long Island City Hyundai and we met with Alain Lustig. Running late from the first dealer we called Alain and asked if we could come right over because the first Hyundai dealer kept us later than we realized. Alain said come on over although we realized he would have to stay later than his usual leaving time. When we got there he listened to how I wanted the sales meeting to go and he gave me the information the way I requested it. He also offered a very competitive price and as well as money saving suggestions about financing and about our trade-in. Another benefit to me was how well the LIC Hyundai personnel interacted and supported each other. We were also impressed with the honest responses we got to any of the questions we asked from Alain and the agency manager Mike Romano. On the way home we decided that this was the dealership we wanted to buy our car from and made arrangements to close the deal the next day. We are now happily riding around in our new Genesis. More

I had the most amazing experience. I recommend this dealership & I highly recommend Francisco Valderrama as your salesman. I walked in & he helped me right away, got me the car I wanted & made this a v dealership & I highly recommend Francisco Valderrama as your salesman. I walked in & he helped me right away, got me the car I wanted & made this a very pleasant experience as this is my first time leasing a car, he answered all my questions & he was very patience with us && made me a very happy woman. so thank you very much for this amazing amazing experience.. More

We were given the run-around at another dealership and after being quoted one price while they had a price of almost $2000 less on their website for the same car, we decided to go elsewhere. From the firs after being quoted one price while they had a price of almost $2000 less on their website for the same car, we decided to go elsewhere. From the first moment on the phone to set up an appointment, all of the staff at Long Island City Hyundai was extremely gracious and helpful. Francisco was most instrumental in helping arrange our lease and we appreciate his efforts on our behalf to secure the best deal he could. We will definitely spread the word of what a great dealership and remember what great service we were given when ready to lease our next vehicle. More

bought first car at this dealer was very satisfied and would recommend to others service department was excellent salesman francisco valderrama was extremely helpful i would certainly go back would recommend to others service department was excellent salesman francisco valderrama was extremely helpful i would certainly go back rosemarie lizzul 2013 elantra More