Koeppel Hyundai

Ali Elhage, (sales) and Lulu Hoppe, (internet sales manager) are absolutely the BEST! I would recommend this dealership, and them a million times over if I could. If you are looking for great customer manager) are absolutely the BEST! I would recommend this dealership, and them a million times over if I could. If you are looking for great customer service and an awesome ride, look no further. The transaction was smooth and stress free. Spent about 2 hours tops getting everything done, nothing for me to do but drive away in my new baby. It was an absolute pleasure doing business here. I wish all reps were like you guys and gals. Thank you!!!!! More

I would like to say that Ali is The best dealer. And got the best deal ever thank you for the help and I appreciated. the best deal ever thank you for the help and I appreciated. More

Where to start:1. Selling cars offensively over MSRP Where to start: 1. Selling cars offensively over MSRP value. Extend your lease until the car shortage works itself out. Do not overpay like I did. Where to start: 1. Selling cars offensively over MSRP value. Extend your lease until the car shortage works itself out. Do not overpay like I did. 2. If they're buying out your old lease make sure you have your old lease agreement with you because they will "take your word" for it and won't bother looking it up for you even if you purchased the lease through them. This is why they get 2 stars because it was also my fault for not checking my lease, but you guys can't check that for me? Come on. 3. Make sure your brand new car is in complete working order before you leave. My cross traffic alerts were not working within the mirrors and had to be serviced a day later. My paper work says "road tested verified customer complaint" Thank you to the service department for fixing this. 4. After you have a problem, good luck with anyone in sales getting back to you in a timely manor. 5. My current manufacturers book says "parking distance warning volume" Please note there is no such thing in my vehicle and I have the top package. 6. Website says "Dual fold-away power, bodycolor side mirrors" this does not exist and was told by a sales agent that this doesn't exist on any of the Tucsons. Listen, I get it. We're all busy and people forget things. But not pulling up a customers old lease agreement is just bad business and bad ethics. Also, don't blame the customer when you're the one selling the vehicles. You're the "experts". Stay far away from this dealership and go to another one locally that takes the time to review information otherwise you'll be blamed by senior management More

David is an awesome and honest salesperson. He was very thorough in explaining everything and made a strong sales pitch without pressuring. Highly recommend! He deserves a promotion! thorough in explaining everything and made a strong sales pitch without pressuring. Highly recommend! He deserves a promotion! More

Ali helped me find a solid pre-owned vehicle at a good price, and spent the better part of the day working with me to set all the paperwork up. Even worked after closing time on a Sunday, to make sure I g price, and spent the better part of the day working with me to set all the paperwork up. Even worked after closing time on a Sunday, to make sure I got home the same day with the car I wanted. I appreciate his hard work! More

Mr. Mike Zacardi,Really went above and beyond to get the Mr. Mike Zacardi, Really went above and beyond to get the most competitive price on the market. Mike is courteous, understands quality customer servi Mr. Mike Zacardi, Really went above and beyond to get the most competitive price on the market. Mike is courteous, understands quality customer service, and will assist his customers to meet their budget demands. Thank you Mike for a job well done!! Highly Recommended!! More

Great experience with sales that follow up and work with you. I worked with Ali and he was patient and helpful. I am happy to have run into him. you. I worked with Ali and he was patient and helpful. I am happy to have run into him. More

Ali was very friendly and attentive, and kept me updated as the afternoon progressed. He was very informative and helpful during the test drive and things went smoothly as the afternoon progressed. He was very informative and helpful during the test drive and things went smoothly More

Ali is a TOTAL professional. He made our car purchase so effortless. I plan to recommend Ali to all of my friends and family. Look forward to my next purchase with Ali!! 👍👍👍👍 effortless. I plan to recommend Ali to all of my friends and family. Look forward to my next purchase with Ali!! 👍👍👍👍 More

Ali was very perfessional and explained everything. He listened to what I wanted and my needs he is a awesome sales rep. Definitely will be back. listened to what I wanted and my needs he is a awesome sales rep. Definitely will be back. More