Kocourek Ford Lincoln

Great Customer Service Service advisor Damien and technician Jameson went out of their way to provide excellent customer service on my F-150. Although the service departmen Service advisor Damien and technician Jameson went out of their way to provide excellent customer service on my F-150. Although the service department was swamped on Oct. 16th they were responsive and resolved my vehicle problem promptly. Thank you Damien and Jameson for you courteous service and attention! More

Purchase of a Car I had a great experience working with Doug in selling me the car. He took a lot of time with me showing and test driving 3 different cars. I made a I had a great experience working with Doug in selling me the car. He took a lot of time with me showing and test driving 3 different cars. I made a decision to buy a 2016 Ford Edge SEL and I am very happy with my choice, it is a great car for me! I will do business here again. More

very good Don Newton was extremely helpful, also Justin. Don explained all the features on the Lincoln, Justin went over all the paperwork involved and signatur Don Newton was extremely helpful, also Justin. Don explained all the features on the Lincoln, Justin went over all the paperwork involved and signatures needed to complete the transaction. More

Always courteous and helpful. Never a bad experience. I purchased my vehicle from Kocourek in March of 2017. In October of the same year I moved 90 miles north of the dealership. Still Kocourek, is the I purchased my vehicle from Kocourek in March of 2017. In October of the same year I moved 90 miles north of the dealership. Still Kocourek, is the only place I will allow to do any service. This says a lot for my opinion of the service depatment. More

Lincoln Manager I believe the person I dealt with was Justan. Very professional and very friendly. Much nicer than the previous manager. I wish I would have known abo I believe the person I dealt with was Justan. Very professional and very friendly. Much nicer than the previous manager. I wish I would have known about the recall. More

Pleasant Experience I was in for an oil change...everyone was pleasant, things went according to schedule...appreciated the text when work was complete. Courtesy ride to I was in for an oil change...everyone was pleasant, things went according to schedule...appreciated the text when work was complete. Courtesy ride to work was quite prompt and driver was very nice. No complaints! More

Matt worked to get the deal done He went above and beyond what he had to do for me. I appreciate that. Thank you Matt. what he had to do for me. I appreciate that. Thank you Matt. More

service work Shawn did an excellent job in keeping me updated. Very Professional, but friendly and easy to deal with. Very satisfied on the work they did, and find Shawn did an excellent job in keeping me updated. Very Professional, but friendly and easy to deal with. Very satisfied on the work they did, and finding the trouble with the rear wheel. Thanks, Tim More

Electrical Nightmare All 3 fellows worked diligently to finally figure out the wiring harness connectors are corroded. Unheard of happening to any vehicle. Just my bad lu All 3 fellows worked diligently to finally figure out the wiring harness connectors are corroded. Unheard of happening to any vehicle. Just my bad luck More

Great no BS dealer. Very professional, highly recommended. In and out in no time. Very attentive to my time as I drove 3 hours for the great deal they on a F-150. As Very professional, highly recommended. In and out in no time. Very attentive to my time as I drove 3 hours for the great deal they on a F-150. Asked for extra pics...boom there they are, All was like they said it was. Ed Studer More