Kocourek Ford Lincoln

Recall on my Ford Edgethanks again for taking care of Recall on my Ford Edge thanks again for taking care of my vehicle and keeping it safe for me to drive. Also, thanks for having it fixed in such a Recall on my Ford Edge thanks again for taking care of my vehicle and keeping it safe for me to drive. Also, thanks for having it fixed in such a timely manner. Ford owner, More

2014 Ford Focus Clutch Repair. Shawn Howard was the service employee who worked with me. He explain all the work that was going to be done on my Focus in layman terms. But his perso Shawn Howard was the service employee who worked with me. He explain all the work that was going to be done on my Focus in layman terms. But his personality really set him apart. He was courteous and polite with a great sense of humor with a handshake to match. More

I had a great experience during my most recent visit to have a factory recall power cord for the engine heater installed. I got a loaner car from a great friend who is one of your top employees to use as have a factory recall power cord for the engine heater installed. I got a loaner car from a great friend who is one of your top employees to use as I had a doctor appointed to have a cataract removed. They also checked a possible oil leak which turned out to be nonexistent. All work was completed in a professional and timely manner. Thank you More

Service I had a great experience with the service department. Everyone was friendly and they got the job done as promised. It was a pleasure coming in. I had a great experience with the service department. Everyone was friendly and they got the job done as promised. It was a pleasure coming in. More

I went to this dealership in search of a used truck at a fair price. Dave Olsen Helped me find the perfect truck and wasn’t pushy in process which I appreciated. I went to other dealerships but every salesm fair price. Dave Olsen Helped me find the perfect truck and wasn’t pushy in process which I appreciated. I went to other dealerships but every salesman I spoke with just seemed like they were after the sale and didn’t care how they got it. I felt Dave genuinely cared about just helping me and that’s why he got my business. If you are looking for a fair dealership with great customer service look here and talk to Dave. More

Recently purchased a vehicle I recently purchased a 2012 Ford Fusion with the help of Dave Olson who was nothing less than amazing he was respectful towards myself and my family a I recently purchased a 2012 Ford Fusion with the help of Dave Olson who was nothing less than amazing he was respectful towards myself and my family and got me in the vehicle I wanted. Highly recommend anyone that wants quick and efficient service. More

Rude and unprofessional Both sales associate and sales manager were rude and unprofessional. When we asked if the sticker price was the bottom dollar for the vehicle, the sal Both sales associate and sales manager were rude and unprofessional. When we asked if the sticker price was the bottom dollar for the vehicle, the sales associate was rude. We told him about a similar vehicle we were looking at he asked us why we would even bother to come to this dealership if there was "really" another car similar for the price we stated; basically called us liars. When we called to speak to the manager about our experience, he backed his sales associate and said that I was combative and that his sales associate was brand new and that I was in the wrong for asking for a better price. We didn't ask for a better price, we simply asked if the sticker price was the bottom dollar. We never once got an apology, just excuses of why we were treated this way. Very poor customer service and professionalism. More

Very helpful and courteous staff This is the 3rd vehicle we have purchased through Kokourec and they have always been fair and courteous we will be buying there again in the future This is the 3rd vehicle we have purchased through Kokourec and they have always been fair and courteous we will be buying there again in the future More

Great customer service and awesome salespeople Don Newton is a great upfront salesman and always helps us with our vehicle needs wither its a car or truck hes always upfront and helpful Don Newton is a great upfront salesman and always helps us with our vehicle needs wither its a car or truck hes always upfront and helpful More

Excellent service Everything went smoothly. Excellent education on vehicles. Pleasant experience Explained options and warranties. Also undercoating and fog lamps. A Everything went smoothly. Excellent education on vehicles. Pleasant experience Explained options and warranties. Also undercoating and fog lamps. Also went through Ford pass App. Which was really helpful. More