
Kocourek Ford Lincoln
Wausau, WI
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Whenever I walk in to Kocourek Ford Lincoln I notice one thing immediately and that's how welcome you feel without the sales pressures that you feel from other dealers. All I need to do is tell anyone that thing immediately and that's how welcome you feel without the sales pressures that you feel from other dealers. All I need to do is tell anyone that I'm looking for "Pete" and they all seem to know if he's busy, or with another customer, or if I can go right in to his office. To me that is the definition of a team. Knowing what each other is doing at all times. I mention "Pete" (Pete Roth) because I have now been dealing with him for 21 years. It is because of his attention to detail, his knowledge of the product and his overall professionalism that has made me a repeat buyer from him for all these years. His straight forward, no nonsense, no hassle sales approach is second to none and it is a style that others look up to. It is a style that has kept me coming back to him time and time again. If you have any type of question he will answer it, or get it answered to your satisfaction in a realistic time frame. I know this because my current vehicle (2011 Ford Explorer Limited) has many, many features on it that I have asked numerous questions about and he has not failed me once on finding me an answer. The whole Kocourek team, from sales to service has treated me with the up most respect and has never let me down. I will not hesitate going back to them when it comes time to buy another new vehicle. I would recommend anyone to the Kocourek team and Pete Roth when asked where they should purchase their next vehicle from. More
We worked with Pete Roth, and I want to say it was a totally enjoyable experience. I had looked at the inventory online prior to coming to the dealership and Pete answered my email. He was quick to pr totally enjoyable experience. I had looked at the inventory online prior to coming to the dealership and Pete answered my email. He was quick to provide me with pricing, which was something I was not able to get from other area dealers. I appreciated that and it was the deciding factor on which dealership I would visit first. Pete went over the vehicle extremely thoroughly before we went for a test drive. I already knew that I loved the style of the Escape and the demonstration and test drive really sold me on it. Once we were done with the test drive it was a matter of agreeing on a price. It was a very easy process. Pete answered all of our questions without using any sales pressure tactics. I decided that I would not need to visit any other dealers because I felt I was being treated so fairly and that Pete was doing his absolute best to help me get my Escape for the best price. I walked out of the dealership feeling very good about my decision. Pete has since followed up with numerous emails and phone calls to make sure that I continue to be happy with my purchase. I believe that there is nothing better than good customer service, and I received excellent customer service. I would definitely recommend that anyone looking to purchase a new Ford would not only visit the Kocourek dealership, but that they would specifically ask for Pete Roth. More
Dealing with Pete and several of the other staff was a very pleasant experience. Pete was very knowledgeable of the current market conditions and gave us a fair and satisfactory deal on our 2011 Ford Esc very pleasant experience. Pete was very knowledgeable of the current market conditions and gave us a fair and satisfactory deal on our 2011 Ford Escape. The other support staff was also friendly and helpful when completing the sales transaction. We are looking forward to future interaction with this dealership. BTW, we love our Ford Escape!!! Thanks Again! Ron & Karen Sandquist More
Great people to deal with, got me exactlly what I wanted at a good and far price. They answered all of my questions completely and to my satisfaction. Every person I delt with was friendly and professional. at a good and far price. They answered all of my questions completely and to my satisfaction. Every person I delt with was friendly and professional. Thanks for everything More
We had a great experience with the three employees that we dealt with. It was a big decision to change cars and with their help we could see the great safety features on the 2012 Ford Fusion we purchased. we dealt with. It was a big decision to change cars and with their help we could see the great safety features on the 2012 Ford Fusion we purchased. More
Allen did an excellent job of helping us decide on our Ford Fusion. He was polite, honest, up-front and extremely knowledgable. He treated us with respect and didn't pressure us into making a decision t Ford Fusion. He was polite, honest, up-front and extremely knowledgable. He treated us with respect and didn't pressure us into making a decision that we were not ready to make. He has followed up with numerous e-mails pertaining to our purchase and has been readily available to answer any questions or concerns that we have had since purcasing our Fusion. How wonderful to still have someone care after you have walked out the door. We are looking forward to visiting him soon when we decide to get a new Ford F150, as we know we will not only get the best possible deal, but purchase it with mutual respect. More
We originally purchased a Dodge Journey from the Kocourek Kia. We had a lot of problems with the car and so we took the car up to the Kocourek Ford dealership to see what options we had. We worked with Ray Kia. We had a lot of problems with the car and so we took the car up to the Kocourek Ford dealership to see what options we had. We worked with Ray and Mike and they were awesome. They bought our car back and Mike helped us pick out a new car. Mike answered any questions we had about any of the cars we looked at. Eric worked with us on the money end of the deal, He was great. Answered all of the questions I had and made sure I understood everything before I left the dealership. From the time we stepped into the dealership they were all about making it right. More
Alan helped us find the perfect car to fit our needs. He explained the vehicle in detail and taught us everything we need to know about the Fusion. We are very satisfied with our Ford Fusion purchase throu explained the vehicle in detail and taught us everything we need to know about the Fusion. We are very satisfied with our Ford Fusion purchase through Kocourek Ford. More
We recently bought a used Mercury Grand Marquis form Kocourek Ford. During the purchase process we were treated great and were very happy about that experience. When you are buying a vehicle from any o Kocourek Ford. During the purchase process we were treated great and were very happy about that experience. When you are buying a vehicle from any of Kocourek's dealerships you are treated like a very important "Guest" as the dealership calls all their customers. We actually drove over 3 hours form home to buy a car from Kocourek because we heard such great things about them. They have a well deserved reputation. We were very impressed with the help we recieved from Jori Lundgren and Keith Kocourek. In this day and age you don't often see the owner of a large business go out of there way to make a single customer happy. Hats off to Keith and the team at Kocourek Automotive. You can buy there with confidence. More