Kocourek Ford Lincoln
Wausau, WI
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buying this car has been the best experience I ever had in buying a car. Pete was very professional and helpful. He searched for my car, and found the perfect one. I did not feel pressured by him at all in buying a car. Pete was very professional and helpful. He searched for my car, and found the perfect one. I did not feel pressured by him at all. He is very knowledgeable, he knew all the answers to our questions. Even though we had to travel from Stevens Point, it was well worth it, because I was truly satified as to the way we were treated as customers. More
Working with Allen was good because he came through with the answers to all my questions and concerns. He worked with Ford and myself to come to an agreement. the answers to all my questions and concerns. He worked with Ford and myself to come to an agreement. More
My husband and I went to look for a used car and left with a GREAT deal. We were very happy with Allen's straight foward approach to our needs in the buying process. And the way the other staff put our w with a GREAT deal. We were very happy with Allen's straight foward approach to our needs in the buying process. And the way the other staff put our wants and needs before getting a "big sale". I was very impressed and will return in the future... More
Allen was very helpful with a previous purchase and I expected the same service but was really impressed with Allens help in finding my new Explorer. He worked very hard to find the right vehicle but non expected the same service but was really impressed with Allens help in finding my new Explorer. He worked very hard to find the right vehicle but none were available and then one came in on the truck that was previously ordered. It was perfect. Bob explained every feature on the Explorer and was very helpful and knowledgeable with vehicle. Matt was very pleasant and helpful with the paper work. I really feel good about dealing with Kocourek Ford and all the employees I got to know over the past couple of years. Thank you. More
As soon as you walk in everyone makes you feel very welcome. Allen did a great job listening to me about what we wanted. Allen explained everything in terms we could understand, very well. He underst welcome. Allen did a great job listening to me about what we wanted. Allen explained everything in terms we could understand, very well. He understands what he is selling. He let us make up our minds with out any pressure. Bob was very patient and thorough explaining how everything works, even when he had to do it more than once. We are very happy with our new Fusion and will go back to Kocourek Ford. More
We enjoyed the visit because luke the sales person was very helpful and not pushy. When we found the car we liked at one of the other dealerships, Luke called them and kept us updated about the car. We bo very helpful and not pushy. When we found the car we liked at one of the other dealerships, Luke called them and kept us updated about the car. We bought the car with alot of help from Luke. More
Whenever I walk in to Kocourek Ford Lincoln I notice one thing immediately and that's how welcome you feel without the sales pressures that you feel from other dealers. All I need to do is tell anyone that thing immediately and that's how welcome you feel without the sales pressures that you feel from other dealers. All I need to do is tell anyone that I'm looking for "Pete" and they all seem to know if he's busy, or with another customer, or if I can go right in to his office. To me that is the definition of a team. Knowing what each other is doing at all times. I mention "Pete" (Pete Roth) because I have now been dealing with him for 21 years. It is because of his attention to detail, his knowledge of the product and his overall professionalism that has made me a repeat buyer from him for all these years. His straight forward, no nonsense, no hassle sales approach is second to none and it is a style that others look up to. It is a style that has kept me coming back to him time and time again. If you have any type of question he will answer it, or get it answered to your satisfaction in a realistic time frame. I know this because my current vehicle (2011 Ford Explorer Limited) has many, many features on it that I have asked numerous questions about and he has not failed me once on finding me an answer. The whole Kocourek team, from sales to service has treated me with the up most respect and has never let me down. I will not hesitate going back to them when it comes time to buy another new vehicle. I would recommend anyone to the Kocourek team and Pete Roth when asked where they should purchase their next vehicle from. More
We worked with Pete Roth, and I want to say it was a totally enjoyable experience. I had looked at the inventory online prior to coming to the dealership and Pete answered my email. He was quick to pr totally enjoyable experience. I had looked at the inventory online prior to coming to the dealership and Pete answered my email. He was quick to provide me with pricing, which was something I was not able to get from other area dealers. I appreciated that and it was the deciding factor on which dealership I would visit first. Pete went over the vehicle extremely thoroughly before we went for a test drive. I already knew that I loved the style of the Escape and the demonstration and test drive really sold me on it. Once we were done with the test drive it was a matter of agreeing on a price. It was a very easy process. Pete answered all of our questions without using any sales pressure tactics. I decided that I would not need to visit any other dealers because I felt I was being treated so fairly and that Pete was doing his absolute best to help me get my Escape for the best price. I walked out of the dealership feeling very good about my decision. Pete has since followed up with numerous emails and phone calls to make sure that I continue to be happy with my purchase. I believe that there is nothing better than good customer service, and I received excellent customer service. I would definitely recommend that anyone looking to purchase a new Ford would not only visit the Kocourek dealership, but that they would specifically ask for Pete Roth. More
Dealing with Pete and several of the other staff was a very pleasant experience. Pete was very knowledgeable of the current market conditions and gave us a fair and satisfactory deal on our 2011 Ford Esc very pleasant experience. Pete was very knowledgeable of the current market conditions and gave us a fair and satisfactory deal on our 2011 Ford Escape. The other support staff was also friendly and helpful when completing the sales transaction. We are looking forward to future interaction with this dealership. BTW, we love our Ford Escape!!! Thanks Again! Ron & Karen Sandquist More