Kocourek Ford Lincoln
Wausau, WI
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The entire process and experience was very gratifying. Allen Ward was very accomodating and helped me find the best car and deal to suite my needs. Financing staff did a great job getting me a rate and pa Allen Ward was very accomodating and helped me find the best car and deal to suite my needs. Financing staff did a great job getting me a rate and payment that was affordable. No one was "pushy" or tried to "oversell"me. Got the car and deal I wanted and would reccomend Allen and Kocurek Ford to my friends and family. More
I have had some pretty bad experiences in my history of car buying: this was NOT one of those. In fact, the entire process from beginning to end was the best I've had. Allen listened to my needs; and wh car buying: this was NOT one of those. In fact, the entire process from beginning to end was the best I've had. Allen listened to my needs; and when I took time to look elsewhere & decide what I really wanted in a vehicle, he kept in touch by email. The follow through on his part was JUST the right amount--not intrusive or pushy in any way. I felt respected & valued as a customer. I will defnitely seek Kocourek out again, and in particular Allen, when I am ready for my next vehicle. The vehicle itself is good quality & runs great. More
Working with Allan Ward was a new and positive experience. I had been looking for a vehicle for many months and worked with many dealers all over the state (and beyond). Instead of the usual speec experience. I had been looking for a vehicle for many months and worked with many dealers all over the state (and beyond). Instead of the usual speech about how low the price is already and how the dealership cannot afford to go any lower than 'cost', Allen asked what I was looking for in a vehicle. He then suggested a Fusion, which was a something I had not seen before. Walking around the entire car, Allan proved to be knowledgeable and positive about the special safety features of this car and its bumper to bumper construction. He was able to answer my questions about upgrades and changes made from year to year. I was convinced that he knew so much about the car because he, too, thought it was a good product. We never discussed the price because I thought it was fair from the start. However, Allan brought to my attention what the dealership had invested in making sure this used vehicle met dealership standards and was ready to be sold and driven again. He told me that salespeople are not under pressure there because they do not work on commission. I don't know if that was the difference, but I certainly felt relaxed talking to him instead of tense and ready for a confrontation as I had experienced with a couple other dealers. I was impressed that on a Saturday, every employee that needed to be a part of this sale was ready. All were friendly and helpful. The entire place seemed upbeat and I felt that Allan and the others I met were part of a successful team. The equation worked and I bought a car that day. I told Allan that when this Fusion is ready to be replaced I would get in touch with him and take a look at what's new. More
I was most pleased with my sales experience at Kocourek Ford Lincoln! My sales rep, Cody Heath, was very knowledgeable and most patient with my questions. Bob Rowe, the Accessories and Delivery Manager ga Ford Lincoln! My sales rep, Cody Heath, was very knowledgeable and most patient with my questions. Bob Rowe, the Accessories and Delivery Manager gave me all the time I needed as he explained each facet and operation of my new Ford Focus. He also synced my smart phone with my car's blue tooth system for me. Finally, Eric Jacobs, my Authorized Dealer Rep, gave me sufficient information so that I could make a decision that was the best "fit" for me. I most sincerely recommend Kocourek Ford Lincoln and its friendly and knowledgeable representatives to anyone looking for a new or used vehicle in the Wausau area! PS - I'm loving my beautiful blue Focus!! More
Al Siikarla took all the guess work out of my new truck purchase...Hands down he was the most educated salesman I have ever worked with when it comes to F150's and Ford Trucks... purchase...Hands down he was the most educated salesman I have ever worked with when it comes to F150's and Ford Trucks... More
Sales man Don is great . My husband were visited several Sales man Don is great . My husband were visited several deeler shop but Don made us relexed and friendly. Also Bob and Matt. Thank you guys. I lo Sales man Don is great . My husband were visited several deeler shop but Don made us relexed and friendly. Also Bob and Matt. Thank you guys. I love my new SUV. More
Allen was very helpful and willing to go the extra mile to make sure that I was happy with my purchase, he also has done a great job of making me feel like a person and not just another sale. He did a gre to make sure that I was happy with my purchase, he also has done a great job of making me feel like a person and not just another sale. He did a great job helping me choose a vehicle that would suit me and my lifestyle. Bob was great showing me how to use all the bells and whistles in my new truck. Allen and Bob have been so understanding and patient in dealing with me and my children. The receptionists are very pleasant and friendly. The dealership is clean and inviting. My son loves the play area. I look forward to doing business with them again. More
I have been buying Ford cars and trucks for over 20 years from Pete Roth, and more recently from Kocourek Ford. In that time I have purchased in excess of 10 vehicles. I have never been anything but happy w from Pete Roth, and more recently from Kocourek Ford. In that time I have purchased in excess of 10 vehicles. I have never been anything but happy with the service I have recieved from Pete and Kocourek. They have continually exceeded my expectations. Additionally, their service department is courteous, knowledgable, and responsive. They make you feel like you are their only customer. I highly recommend Pete, and the team at Kocourek Ford. More
Luke Babcock was the salesman assisted me. He set my appointment immediately and for the entire afternoon. He was knowledgeable, professional, patient, friendly, and had and extremely pleasant nature. appointment immediately and for the entire afternoon. He was knowledgeable, professional, patient, friendly, and had and extremely pleasant nature. Every question was answered thouroughly. It was obvious that he was ready, willing and able to go several extra miles to be sure that all of my needs were met and more. A special quality he has is in not being afraid to say he is not sure and seek the answer. I know I can trust that type of person; they don't make things up as they go. Allen Ward assisted with some of the financial parts of the purchase. We came to a very fair deal for all. As to the dealership, it was neat, clean, and customers and staff all had a relaxed feeling. No pressure. Thank you very much, Linda Albers Lac du Flambeau, WI More
Kocourek Ford Lincoln was very attentive to my families needs for a vehicle. THey reviewed several options with us from basic vehicles to many of the available options to be sure our needs were filled comp needs for a vehicle. THey reviewed several options with us from basic vehicles to many of the available options to be sure our needs were filled completely. The also remained after normal business hours to be sure all our questiosn were answered and to help give us time to decide about he vehicles. They also searched the dealer network to ultimatly find the vehicle we were looking for right down to the options and color. Easy and fun dealership to work with,especially Pete Roth. More