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Kocourek Ford Lincoln

Wausau, WI

4.0
776 Reviews

2727 North 20th Avenue

Wausau, WI

54401

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Showing 776 reviews

February 03, 2012

Im speecheless. First time ever purchasing a car, and I must say, thank you from the bottom of my heart for caring about my family and my safety! Excellent staff, excellent atmosphere, couldn't ask for a b More

by nikkiasante1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward and Matt Gabriel
Feb 07, 2012 -

Kocourek Ford Lincoln responded

This is a stellar review and we are very happy to know you enjoyed your visit to our dealership. Thank you so much for your kind words. At Kocourek Ford, we treat our customers like family and we are very happy that you chose to do business with us. If there is anything you need, please do not hesitate to contact us. We would be more than happy to help you. We look forward to enjoying a lasting relationship with you and we are very proud to have you as a member of the Kocourek Ford family. Thank you so much for your five-star rating and recommendation. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 27, 2012

Really pleased with Allen Ward as our Sales Rep - I'm DELIGHTED with my 2008 Lincoln MKZ!! Allen went above & beyond to help us with damage to a tinted window caused by a Kocourek employee!! Would high More

by KLOPATEK
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward & Matt in Finace (forgot his last name)
Jan 30, 2012 -

Kocourek Ford Lincoln responded

We are truly pleased to learn you enjoyed working with Allen Ward. He will happy to hear about your review. Our entire staff loves to go above and beyond for its customers. Making sure our customers are completely satisfied with their experience is our No. 1 priority. We are happy to know you are pleased with your Lincoln MKZ. Congratulations on your purchase! We thank you for this positive review and recommendation. We are honored to have you as a part of the Kocourek Ford family. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 11, 2012

The experience from start to finish was very friendly and professional. I never felt like I was being pushed into a decision. Questions were answered and opinions given. I would definately buy there again. More

by czastrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Heath and Matt Gabriel, Cody Heath
Jan 11, 2012 -

Kocourek Ford Lincoln responded

We are pleased to learn you enjoyed your experience at our dealership. We want to make sure each customer's visit is as comfortable and enjoyable as possible. We are happy to have provided you the high-quality customer service we feel you deserve. Thank you so much for this five-star rating. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 10, 2012

I did a lot of shopping around for a new Ford F-150 truck and was not happy with sales peoples attitudes at other dealerships. Tried the internet and recieved a call from Allen Ward from Kocourek Ford Lincol More

by Scott Regalia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward-Salesman, Bob Rowe-Delivery, Eric Jacobs-Finance , Bob Rowe
Jan 10, 2012 -

Kocourek Ford Lincoln responded

Scott, We are very happy and humbled to learn of your high opinion of the service we provide at Kocourek Ford. We are pleased to know you were completely satisfied with your experience. Our goal is to achieve 100 percent customer satisfaction. We are happy to know Allen could provide you with a satisfactory experience. Thanks so much for this stellar review. We are honored to have you as a customer. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 10, 2012

Hi My wife and I were at Kocourek Ford on Dec 26 2011 Hi My wife and I were at Kocourek Ford on Dec 26 2011 and bought my 2007 Ford F-150 Crew Cab. Im so happy with my purchase with them. Allen was s More

by brownremingtonhunting
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward
Jan 11, 2012 -

Kocourek Ford Lincoln responded

Brian, Congratulations on your new Ford F-150 Crew Cab! We are very pleased to know you are enjoying your vehicle. I would also like to thank you for compliments in regards to our staff. Allen will be excited to hear about your visit. He is an excellent member of our staff and we are happy to know you enjoyed working with him. We truly appreciate this great review. Thank you so much for sharing your experience with us. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 09, 2012

Allen did a wonderful job finding the vehicle I wanted. Allen along with the entire staff did such a nice job I will for sure be back in three year. Kocourek Ford is very professional during the sale, do More

by mtoelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward,
Jan 09, 2012 -

Kocourek Ford Lincoln responded

We are very pleased to learn you enjoyed working with Allen. He is an excellent member of our staff and he does everything possible to make sure we achieve our No. 1 goal - which is 100 percent customer satisfaction. We are thrilled to learn you enjoyed your visit. Thank you very much for sharing your experience. We appreciate your five-star rating. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 08, 2012

This dealership puts the fun in buying a car again. This is my second new Ford from Kocourek Ford/Lincoln. I was treated very well, my questions/concerns all were answered professionally. Allen Ward is grea More

by awicat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward/Bob Rowe/Lucas Collar, Bob Rowe
Jan 09, 2012 -

Kocourek Ford Lincoln responded

We're very happy to know we were able to provide you with a fun and enjoyable car buying experience. Thank you so much for this five-star rating. At Kocourek Ford, our No.1 goal is to provide 100 percent customer satisfaction. We are very happy to know we have achieved this goal with you. Allen will be happy to hear about your visit. Once again, thank you for this five-star rating. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 08, 2012

Allen Ward was very helpful when we purchased an F150 pickup on December 31, 2011. He listened to our needs concerning the vehicle and produced a truck that fit. During the document signing that accomp More

by danddsmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward
Jan 09, 2012 -

Kocourek Ford Lincoln responded

We would like to congratulate you on your new Ford F-150! We would also like to thank you for your kind words in regards to our staff. Allen will be very happy to hear about your visit. We want to be helpful, professional, informative and personable. Providing excellent service and establishing strong relationships with our customers are very important to us. Thank you so much for sharing your experience with us. If there is anything you need, please do not hesitate to contact us. We would be more than happy to help you. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 07, 2012

Everyone at Kocurek Ford was extremely friendly and helpful. I had gone to them a few months ago looking for a new car. At that point I wasn't ready to make a purchase. But, Allen would call every so o More

by eneubauer04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward
Jan 09, 2012 -

Kocourek Ford Lincoln responded

On behalf of everyone at Kocourek Ford, I would like to thank you for this wonderful review. We're happy to know we were able to help you enjoy a no-pressure, high-quality experience. Allen will be excited to hear about your visit. Thank you so much for this five-star review. We are happy to have helped you. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 07, 2012

I have always had a great experience at Kocourek Ford. You can tell Pete has 30 years of experience because he makes great recommendations and really knows his stuff. I went into Kocourek Ford to buy a ne More

by Steve Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Roth, Bob Rowe, Pete Roth
Jan 09, 2012 -

Kocourek Ford Lincoln responded

I have read your review and I would like to thank you for your kind words in regards to our dealership and staff. Pete does a wonderful job and we are happy to know you enjoyed working with him. Our goal is to make sure our customers are completely satisfied with their experience. We are pleased to learn that we were able to achieve this goal with you. Thank you for this wonderful review. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

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