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Kocourek Ford Lincoln

Wausau, WI

4.0
776 Reviews

2727 North 20th Avenue

Wausau, WI

54401

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Showing 776 reviews

March 13, 2012

Bringing your car in for service becomes a very pleasant experience,like seeing old friends.When you leave you can be sure the work is done correctly. More

by ghoffmann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE
Mar 14, 2012 -

Kocourek Ford Lincoln responded

At Kocourek Ford Lincoln, we want to provide our customers the absolute best in customer service. What we also enjoy doing is establishing lasting relationships with our customers. We consider our customers family and we want to do everything in our power to make sure they are completely satisfied with their experience. Earning your business, appreciation and respect is important to us and we are willing to always go the extra mile to make sure you receive outstanding service. Thank you so much for this great review. We truly appreciate your kind words and five-star rating. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 11, 2012

The staff at Kokourek Ford made my buying experience easy, comfortable, and without the pressure so often experienced in dealerships. I found just the car I was looking for while searching online and c More

by candibro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward, Bob Rowe, and Eric Jacobs, Bob Rowe
Mar 12, 2012 -

Kocourek Ford Lincoln responded

This is a great review and we thank you for sharing your experience. We are humbled to learn you decided to drive such a long distance to visit our dealership. We are also happy to know we could earn your trust. Eric, Bob and Allen will be happy to hear about your review. Thank you for this great review. We are honored to have you as a customer. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 11, 2012

We were especially glad to have had the opportunity to work with Mike. He worked with us to find the car that would meet our needs and went out of his way to get us the best deal that we could get. If y More

by skuhn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kohler, Luke Babcock
Mar 12, 2012 -

Kocourek Ford Lincoln responded

Luke and Mike are excellent members of our staff and we're happy to know they were able to help you. Honesty and a willingness to provide 100 percent customer satisfaction are things we hold in high regard. You were happy with your experience and this pleases us. Thank you so much for this five-star rating. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 06, 2012

This is exactly what the car shopping/buying experience should be. The staff is very knowledgeable about the cars they sell and made sure that we knew everything about our car inside and out before we left More

by Jessica08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Guenther, Eric Jacobs, Bob Rowe, Bob Rowe
Mar 06, 2012 -

Kocourek Ford Lincoln responded

Jessica, we agree with you. The experience you have described in your review is exactly the way a car buying experience should be. We work hard to make sure our customers have an incredible experience. Thank you so much for this positive review. We are happy to know you enjoyed your visit with us and appreciated the service we have provided you. We are pleased and humbled to learn we have earned your trust. Thank you so much for sharing your experience and we look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 05, 2012

The employees made sure i was well informed and did not have any questions. Never pressured me into making a purchase. They were very professional and polite. If they dont have what you are looking for t More

by troublex9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don newton ray carver eric jacobs, Raymond Carver, Don Newton
Mar 06, 2012 -

Kocourek Ford Lincoln responded

I have read your review and I would like to thank you for your five-star rating. We appreciate your kind words and we are happy to know you enjoyed the service we have provided you. Our goal is to make sure our customers have an enjoyable and memorable experience. We have achieved this goal with you and this pleases us immensely. We are very happy to have helped you. Once again, thank you for this great review and recommendation. We are pleased to know we have earned your trust. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 04, 2012

I went into the Kocourek dealership looking for ideas on a new vehicle. Everyone was very friendly and helpful in answering my questions. I had the pleasure of working with Allen Ward after I decided on More

by peteybwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward, Bob Rowe, Matt Gabriel, Bob Rowe
Mar 05, 2012 -

Kocourek Ford Lincoln responded

I have read your review and I would like to thank you for this five-star rating. Our goal is to provide 100 percent customer satisfaction. We love to help our customers and make sure they have an incredible experience. We are happy to know you enjoyed working with Allen, Bob and Matt. They will be happy to hear about your visit. Once again, thank you for this stellar review. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 04, 2012

We had a wonderful experience buying a car from Kocourek Ford. We told Pete exactly what we were looking for and how much we could spend and in less than a week we were driving off the lot in our new car. More

by marnijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pete roth, mike , Pete Roth
Mar 05, 2012 -

Kocourek Ford Lincoln responded

We are very happy to know you enjoyed working with Pete. He was able to make sure your visit was a memorable one and this pleases us immensely. Thank you so much for sharing your experience with us. We are pleased to know you were completely satisfied with your visit. We look forward to continuing to offer you outstanding customer service in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 03, 2012

I came to Kocourek looking to trade in my car for a used car that gets better gas mileage. I went by myself and was nervous because I'm a 22 year old girl and my husband wasn't able to come with me. I didn' More

by EmilyJansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward
Mar 05, 2012 -

Kocourek Ford Lincoln responded

Emily, our staff takes great pride in its work and focuses on making sure each customer has a comfortable and enjoyable experience. We want to be friendly, professional, trustworthy and extremely helpful. We are happy to know you have enjoyed your experience with us. We are pleased to learn Allen was able to make sure you were completely satisfied with your visit. He will be happy to hear about your review. Thank you so much for this great review and recommendation. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 02, 2012

I am 64 years old and have never encountered a dealership like Kocourek Ford Lincoln. I had dealt with Allen Ward and the dealership from nearly 500 miles away concerning the car I wanted to purchase. Any qu More

by NDVIPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward
Mar 05, 2012 -

Kocourek Ford Lincoln responded

We are humbled to learn of your high opinion of our dealership. We thank you very much for your kind words. We are also pleased to learn you enjoyed working with Allen. He is an excellent member of our staff and he will be very happy to hear about your experience. We want to do everything possible to make sure our customers have a great experience and we are happy to know you have noticed. Once again, thank you for this great review. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

February 28, 2012

My husband and I recently purchased a 2011 Mercury Mariner at Kocourek Ford Lincoln. What a great group of people! They made us feel comfortable from the start. This was the most pleasant (and fun) c More

by hartjess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward, Bob Rowe, Matt Gabriel, Bob Rowe
Feb 29, 2012 -

Kocourek Ford Lincoln responded

On behalf of everyone at Kocourek Ford Lincoln, I would like to thank you for taking the time to visit our dealership and share your experience. We are pleased to learn you enjoyed working with Allen and Bob. They are excellent members of our staff who exemplify everything our dealership stands for. Our No. 1 goal is to achieve 100 percent customer satisfaction and we are very happy to know we have achieved this goal with you. Thank you for this five-star rating and congratulations on your Mercury Mariner! We are honored to have you as a customer.

Feb 29, 2012 -

Kocourek Ford Lincoln responded

On behalf of everyone at Kocourek Ford Lincoln, I would like to thank you for taking the time to visit our dealership and share your experience. We are pleased to learn you enjoyed working with Allen and Bob. They are excellent members of our staff who exemplify everything our dealership stands for. Our No. 1 goal is to achieve 100 percent customer satisfaction and we are very happy to know we have achieved this goal with you. Thank you for this five-star rating and congratulations on your Mercury Mariner! We are honored to have you as a customer. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

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