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Kocourek Ford Lincoln

Wausau, WI

3.6
778 Reviews

2727 North 20th Avenue

Wausau, WI

54401

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Showing 778 reviews

March 14, 2012

My experience at Kocourek Ford was awesome. The atmosphere there is great. It's clean, professional, maybe even a little "spiffy". There are a lot of Kocourek lots here, and there's a reason why. I More

by Pugzilla87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Newton, Bob Rowe, Eric Jacobs, Brian Rosewicz, Bob Rowe, Don Newton, Brian Rosewicz
Mar 14, 2012 -

Kocourek Ford Lincoln responded

As you have indicated in your review, we were able to offer you the complete package in terms of quality customer service. We are very happy to learn you enjoyed your experience with us and appreciated our hard work and dedication to 100 percent customer satisfaction. Thank you for taking the time to share your experience with us. Eric, Don, Bob and Brian will certainly be happy to hear about your review. Thank you so much for your kind words. They are greatly appreciated. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 14, 2012

GREAT BUYING EXPERIENCE!! There are many reasons why I give Aaron, Luke and Bob 5 stars. All were very friendly and accommodating. No pressure sales was a big plus in my criteria when shopping at a dealer More

by rbnkrs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Guenther, Luke Babcock and Bob Rowe, Bob Rowe
Mar 14, 2012 -

Kocourek Ford Lincoln responded

We are so happy to learn you enjoyed your experience. This lets us know we have achieved our goal of providing 100 percent customer satisfaction. Aaron, Luke an Bob will be happy to hear about your review. They were able to provide outstanding customer service and we are glad you enjoyed and appreciated their hard work. Thank you so much for this five-star rating and recommendation. We are honored to have you as a customer. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 13, 2012

Bringing your car in for service becomes a very pleasant experience,like seeing old friends.When you leave you can be sure the work is done correctly. More

by ghoffmann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE
Mar 14, 2012 -

Kocourek Ford Lincoln responded

At Kocourek Ford Lincoln, we want to provide our customers the absolute best in customer service. What we also enjoy doing is establishing lasting relationships with our customers. We consider our customers family and we want to do everything in our power to make sure they are completely satisfied with their experience. Earning your business, appreciation and respect is important to us and we are willing to always go the extra mile to make sure you receive outstanding service. Thank you so much for this great review. We truly appreciate your kind words and five-star rating. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 11, 2012

We were especially glad to have had the opportunity to work with Mike. He worked with us to find the car that would meet our needs and went out of his way to get us the best deal that we could get. If y More

by skuhn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kohler, Luke Babcock
Mar 12, 2012 -

Kocourek Ford Lincoln responded

Luke and Mike are excellent members of our staff and we're happy to know they were able to help you. Honesty and a willingness to provide 100 percent customer satisfaction are things we hold in high regard. You were happy with your experience and this pleases us. Thank you so much for this five-star rating. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 11, 2012

The staff at Kokourek Ford made my buying experience easy, comfortable, and without the pressure so often experienced in dealerships. I found just the car I was looking for while searching online and c More

by candibro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward, Bob Rowe, and Eric Jacobs, Bob Rowe
Mar 12, 2012 -

Kocourek Ford Lincoln responded

This is a great review and we thank you for sharing your experience. We are humbled to learn you decided to drive such a long distance to visit our dealership. We are also happy to know we could earn your trust. Eric, Bob and Allen will be happy to hear about your review. Thank you for this great review. We are honored to have you as a customer. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 06, 2012

This is exactly what the car shopping/buying experience should be. The staff is very knowledgeable about the cars they sell and made sure that we knew everything about our car inside and out before we left More

by Jessica08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Guenther, Eric Jacobs, Bob Rowe, Bob Rowe
Mar 06, 2012 -

Kocourek Ford Lincoln responded

Jessica, we agree with you. The experience you have described in your review is exactly the way a car buying experience should be. We work hard to make sure our customers have an incredible experience. Thank you so much for this positive review. We are happy to know you enjoyed your visit with us and appreciated the service we have provided you. We are pleased and humbled to learn we have earned your trust. Thank you so much for sharing your experience and we look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 05, 2012

The employees made sure i was well informed and did not have any questions. Never pressured me into making a purchase. They were very professional and polite. If they dont have what you are looking for t More

by troublex9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don newton ray carver eric jacobs, Raymond Carver, Don Newton
Mar 06, 2012 -

Kocourek Ford Lincoln responded

I have read your review and I would like to thank you for your five-star rating. We appreciate your kind words and we are happy to know you enjoyed the service we have provided you. Our goal is to make sure our customers have an enjoyable and memorable experience. We have achieved this goal with you and this pleases us immensely. We are very happy to have helped you. Once again, thank you for this great review and recommendation. We are pleased to know we have earned your trust. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 04, 2012

I went into the Kocourek dealership looking for ideas on a new vehicle. Everyone was very friendly and helpful in answering my questions. I had the pleasure of working with Allen Ward after I decided on More

by peteybwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward, Bob Rowe, Matt Gabriel, Bob Rowe
Mar 05, 2012 -

Kocourek Ford Lincoln responded

I have read your review and I would like to thank you for this five-star rating. Our goal is to provide 100 percent customer satisfaction. We love to help our customers and make sure they have an incredible experience. We are happy to know you enjoyed working with Allen, Bob and Matt. They will be happy to hear about your visit. Once again, thank you for this stellar review. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 04, 2012

We had a wonderful experience buying a car from Kocourek Ford. We told Pete exactly what we were looking for and how much we could spend and in less than a week we were driving off the lot in our new car. More

by marnijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pete roth, mike , Pete Roth
Mar 05, 2012 -

Kocourek Ford Lincoln responded

We are very happy to know you enjoyed working with Pete. He was able to make sure your visit was a memorable one and this pleases us immensely. Thank you so much for sharing your experience with us. We are pleased to know you were completely satisfied with your visit. We look forward to continuing to offer you outstanding customer service in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 03, 2012

I came to Kocourek looking to trade in my car for a used car that gets better gas mileage. I went by myself and was nervous because I'm a 22 year old girl and my husband wasn't able to come with me. I didn' More

by EmilyJansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward
Mar 05, 2012 -

Kocourek Ford Lincoln responded

Emily, our staff takes great pride in its work and focuses on making sure each customer has a comfortable and enjoyable experience. We want to be friendly, professional, trustworthy and extremely helpful. We are happy to know you have enjoyed your experience with us. We are pleased to learn Allen was able to make sure you were completely satisfied with your visit. He will be happy to hear about your review. Thank you so much for this great review and recommendation. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

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