Kocourek Ford Lincoln
Wausau, WI
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I was very specific in what i wanted in a used vehicle and Aaron listened and found us three to choose from with all the options, mileage, and price we wanted. It was very important to him that we found and Aaron listened and found us three to choose from with all the options, mileage, and price we wanted. It was very important to him that we found the vehicle that was right for us. It was a very refreshing experience compared to other dealers I've worked with. Friendly, knowledgeable, and prideful work! More
Thank you for a great buying experience. While taking delivery of my used Camry, I noticed a small spot that had missing paint and had started to rust. I missed this when looking the car over during th delivery of my used Camry, I noticed a small spot that had missing paint and had started to rust. I missed this when looking the car over during the purchase process but after noticing and pointing it out to Aaron and Bob, they made an appointment for me to get the spot professionally repaired free of charge. The deal had already been made and paperwork signed, they could have just left the responsibility and expense on me, but they didn't. This says a lot about Kocourek's commitment to their customer's. This is the 3rd vehicle I have purchased from Kocourek and will definitely deal with them for my future needs. More
We just recently purchased a used 2009 Ford Fusion from Kocourek Ford. My salesman Dave Berumen was great to work with. I had a unique situation as I sold my old daily driver earlier in the week and had te Kocourek Ford. My salesman Dave Berumen was great to work with. I had a unique situation as I sold my old daily driver earlier in the week and had test drove some vehicles at another dealership. I called Dave to see if he would be willing to pick me up at the other dealership as I was returning a car to them after a test drive. Dave was there at the time I requested and greeted me with kindness and respect. My initial interest was in a 2010 Fusion, upon returning to their dealership after a test drive of that vehicle I requested to look at 2009 Fusion that I had reviewed on their website. Dave was very accommodating and retrieved the keys for the vehicle and I ultimately made the decision to purchase it. I was then directed to Matt Gabriel for the financing and again was impressed with his knowledge and honesty. I had a very small time window to get the deal completed and Matt went above and beyond to put it all together in less than an hour on Friday morning. Kocourek Ford is a great dealership to do business with and followed through with what they promised. Thanks to Kocourek Ford for a great experience!! More
Allen made our trip an awesome experience! There was no pressure to look at anything we didn't want to. He only showed us vehicles in our criteria and was to the point. Great guy! pressure to look at anything we didn't want to. He only showed us vehicles in our criteria and was to the point. Great guy! More
In February, I purchased a new 2012 Ford F150 FX4 Offroad. Allen was a class act from the initial meet and greet to the delivery. His explaination and demonstration of the vehicle sold the truck.... Offroad. Allen was a class act from the initial meet and greet to the delivery. His explaination and demonstration of the vehicle sold the truck....as well as the truck just being amazing! Bob's walk through of the vehicle was amazing as well, there is no way I would have figured out 1/2 the stuff the truck had to offer. Both Allen and Bob made this a really fun experiance!! Thank you to Mr. Kocourek, Allen and Bob and all staff for running a great customer friendly dealership....I WILL but all my future vehicles from Kocourek!! More
This was our first time purchasing a car from a dealer, and getting a car loan. Both Aaron and Matt were extremely helpful and friendly. They found us a car that works great for us, and helped us through a and getting a car loan. Both Aaron and Matt were extremely helpful and friendly. They found us a car that works great for us, and helped us through all the paperwork without it seeming like work. It took us two visits and a few phone calls and every time we talked to anyone from this dealership, they were all very friendly and eager to help, yet we never felt pressured to purchase anything. A great buying experience. We will be back later in the year when we need to replace our truck! More
Aaron was great to deal with. He was pleasant from the moment we walked into the dealership. He found what we were looking for even though we may not have been the easiest customer to please. We are very moment we walked into the dealership. He found what we were looking for even though we may not have been the easiest customer to please. We are very satisfied with the purchase of our Ford F150. More
My experience at Kocourek Ford was awesome. The atmosphere there is great. It's clean, professional, maybe even a little "spiffy". There are a lot of Kocourek lots here, and there's a reason why. I atmosphere there is great. It's clean, professional, maybe even a little "spiffy". There are a lot of Kocourek lots here, and there's a reason why. If they weren't great, they wouldn't be able to expand. Don is the coolest salesman there is, hands down. I had previously been working with another salesman about 6 months prior to this, but I didn't end up purchasing a vehicle at the time. After looking at cars and working with Don for a little bit, he popped my name into the computer and told me I was already associated with another salesman and it wouldn't be fair for that salesman who had worked with me so much prior to that point in the past. I told him no, I wanted to work with him, and not the other guy. Don was so much fun, yet professional and business-like. He will help you find what you want. Bob is a spunky kid who will show you how to use all of the cool gadgets and technology that your car may or may not come with. He will also help with anything you may need after your purchase. If you'd like to upgrade to leather or need to find a small steering wheel cover for a 2011 Ford Focus, because standard/universal steering wheel covers are too large. Eric is great. He is fun and full of energy. He will absolutely find you the best rate out there because he knows what he is doing. I told him to search through credit unions for the best rate. He convinced me to let him throw a couple of his favorite banks to work with into the mix and ended up finding me an even better rate than at the credit unions. Brian is a great service guy. I pulled up and he came out to greet me and ask what was up. It was just some bracket vibration caused by the speaker in the trunk. He did what he thought he needed to do to fix the problem, and we discovered it hadn't quite worked. So he kept plugging away until he had it fixed. No questions asked, no paperwork, nothing. I just pulled in, he took care of me, and I was on my way. Kocourek Ford Rocks! More
GREAT BUYING EXPERIENCE!! There are many reasons why I give Aaron, Luke and Bob 5 stars. All were very friendly and accommodating. No pressure sales was a big plus in my criteria when shopping at a dealer give Aaron, Luke and Bob 5 stars. All were very friendly and accommodating. No pressure sales was a big plus in my criteria when shopping at a dealership. I knew what I wanted and the salesperson Aaron found it quickly for me. Communication was great and I always felt like I was in the loop. Aaron really nailed it. These guys really know all about the car I bought and were able to answer all my questions. The finance person Luke made the financing a quick and efficient process. The delivery expert Bob knows more about my car than I do, even after having owning it for a week! He could answer any technical question I had. Overall, my experience at Kocourek Ford was a very positive experience. They really add to the joy of buying a new car. I will be buying my next car from them and will highly recommend them to all my friends / family. Thanks Guys! Job well done! More