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Kocourek Ford Lincoln

Wausau, WI

4.0
776 Reviews

2727 North 20th Avenue

Wausau, WI

54401

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Showing 776 reviews

March 26, 2012

I was very specific in what i wanted in a used vehicle and Aaron listened and found us three to choose from with all the options, mileage, and price we wanted. It was very important to him that we found More

by ryanpicl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Guenther
Mar 27, 2012 -

Kocourek Ford Lincoln responded

On behalf of everyone at Kocourek Ford, I would like to thank you for this positive review. At our dealership we listen and deliver. Understanding what our customers want and delivering it for them is something we enjoy doing. Making sure our customers are completely satisfied is very important to us. You have indicated that you enjoyed working with Aaron. He will be very happy to hear about your visit and we are happy to know we could help you. We appreciate your kind words and five-star rating. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 26, 2012

Thank you for a great buying experience. While taking delivery of my used Camry, I noticed a small spot that had missing paint and had started to rust. I missed this when looking the car over during th More

by usmilldav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rowe
Mar 27, 2012 -

Kocourek Ford Lincoln responded

Thank you for sharing your experience with us. At Kocourek Ford we go above and beyond for our customers. Our commitment to 100 percent customer satisfaction is strong and we do everything possible to make sure our customers have an incredible experience at our dealership. We appreciate your business and loyalty. We value our relationship with you and will continue to offer you the very best in customer service. Thank you for this positive review. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 24, 2012

We just recently purchased a used 2009 Ford Fusion from Kocourek Ford. My salesman Dave Berumen was great to work with. I had a unique situation as I sold my old daily driver earlier in the week and had te More

by jjparr_76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Berumen, David Berumen
Mar 26, 2012 -

Kocourek Ford Lincoln responded

Congratulations on your 2009 Ford Fusion! You made an excellent choice and we are very happy to have helped you. David and Matt will be very pleased to hear about your review. We want to do everything possible to help our customers and we are pleased to have served you. We will continue to go above and beyond for you and truly appreciate your business. Thank you for this five-star review. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 23, 2012

Allen made our trip an awesome experience! There was no pressure to look at anything we didn't want to. He only showed us vehicles in our criteria and was to the point. Great guy! More

by dolphin4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward
Mar 26, 2012 -

Kocourek Ford Lincoln responded

Knowing you had an amazing experience with us makes our day. Our goal is to provide our customers with the best in customer service and we are happy to know you appreciated our hard work and dedication to you. You felt comfortable and satisfied with your experience and this pleases us immensely. Thank you for this five-star rating. We are so happy to have helped you. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 22, 2012

In February, I purchased a new 2012 Ford F150 FX4 Offroad. Allen was a class act from the initial meet and greet to the delivery. His explaination and demonstration of the vehicle sold the truck.... More

by zandersdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward, Bob, Bob Rowe
Mar 23, 2012 -

Kocourek Ford Lincoln responded

On behalf of everyone at Kocourek Ford Lincoln, I would like to congratulate you on your new Ford F-150! Purchasing a vehicle is an amazing experience and we are happy to have shared this moment with you. We are also pleased to know you enjoyed the service provided by Bob and Allen. They are excellent members of our staff and they will be excited to hear about your review. Thank you so much for your kind words. We look forward to continuing to offer you the very best in customer service in the very near future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 22, 2012

Allen and the entire staff were very friendly and very attentive to our wishes. The best car buying experiences we've had. Matt was especially helpful. More

by Pointer#95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 23, 2012 -

Kocourek Ford Lincoln responded

Thank you so much for your kind words. We're very happy that we were able to provide you with a positive experience, and you can expect the same in the future. Allen and Matt will be excited to hear your comments. Thanks again, and enjoy your new car! Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 16, 2012

This was our first time purchasing a car from a dealer, and getting a car loan. Both Aaron and Matt were extremely helpful and friendly. They found us a car that works great for us, and helped us through a More

by brinkmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2012 -

Kocourek Ford Lincoln responded

We love helping our customers and we are pleased to know we were able to make sure your visit was an enjoyable one. Aaron and Matt will be happy to hear about your review. Thank you for sharing your experience with us. We are very happy to know you enjoyed your experience with us and we look forward to continuing to provide you with 100 percent customer satisfaction in the near future. Thank you for this five-star review. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 15, 2012

Aaron was great to deal with. He was pleasant from the moment we walked into the dealership. He found what we were looking for even though we may not have been the easiest customer to please. We are very More

by deglds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2012 -

Kocourek Ford Lincoln responded

Thank you for this five-star review. We appreciate your taking the time to visit our dealership and share your experience. We were able to help you find exactly what you were looking for and we were able to make sure you were completely satisfied. This is our No. 1 - making sure all of your needs are met. Our staff achieved this goal with you and this certainly makes our day. Aaron will be happy to hear about your review. Thank you so much for this positive review and congratulations on your new Ford F-150! Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 14, 2012

My experience at Kocourek Ford was awesome. The atmosphere there is great. It's clean, professional, maybe even a little "spiffy". There are a lot of Kocourek lots here, and there's a reason why. I More

by Pugzilla87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Newton, Bob Rowe, Eric Jacobs, Brian Rosewicz, Bob Rowe, Don Newton, Brian Rosewicz
Mar 14, 2012 -

Kocourek Ford Lincoln responded

As you have indicated in your review, we were able to offer you the complete package in terms of quality customer service. We are very happy to learn you enjoyed your experience with us and appreciated our hard work and dedication to 100 percent customer satisfaction. Thank you for taking the time to share your experience with us. Eric, Don, Bob and Brian will certainly be happy to hear about your review. Thank you so much for your kind words. They are greatly appreciated. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

March 14, 2012

GREAT BUYING EXPERIENCE!! There are many reasons why I give Aaron, Luke and Bob 5 stars. All were very friendly and accommodating. No pressure sales was a big plus in my criteria when shopping at a dealer More

by rbnkrs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Guenther, Luke Babcock and Bob Rowe, Bob Rowe
Mar 14, 2012 -

Kocourek Ford Lincoln responded

We are so happy to learn you enjoyed your experience. This lets us know we have achieved our goal of providing 100 percent customer satisfaction. Aaron, Luke an Bob will be happy to hear about your review. They were able to provide outstanding customer service and we are glad you enjoyed and appreciated their hard work. Thank you so much for this five-star rating and recommendation. We are honored to have you as a customer. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

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