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Kocourek Ford Lincoln

Wausau, WI

4.0
776 Reviews

2727 North 20th Avenue

Wausau, WI

54401

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Showing 776 reviews

July 15, 2012

After a long shopping process, I found Kocourek Ford to have been the best in price and over all satisfaction of dealing with the staff. My experience started with trying all of the brands and finding tha More

by curtvaliska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Newton
June 17, 2012

This was a very straightforward buying process. Everyone I worked with was friendly and helpful. In the end, the people there ensured I knew every detail about my vehicle and the transaction. More

by sticktherock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rowe, Don Newton
Jun 25, 2012 -

Kocourek Ford Lincoln responded

Thanks for letting us know about your successful visit to our dealership. As you saw, our employees are there to assist and lend their knowledge of the Kia brand to our customers so that they can make an educated decision, rather than being confusing or pressuring. We are so glad that you were able to see this firsthand, and that you were satisfied with your transaction. Feel free to return with any other needs that you may have, thanks again for the review, and congratulations on your new vehicle! Regards, Keith Kocourek - Owner kk@kocourekford.com

Jun 25, 2012 -

Kocourek Ford Lincoln responded

We are so pleased to hear that your experience went so quick and smoothly. Our staff members are experts at providing our customers with the data and paperwork that they need in a timely manner in order to get you back on the road in your new vehicle. Thank you for your thoughtful review and recommendation, we look forward to your next visit, and congratulations on your new vehicle! Regards, Keith Kocourek - Owner kk@kocourekford.com

June 11, 2012

My experience working with Pete Roth and Matt Gabriel at Kocourek was very positive. I have never been through the process of purchasing a car for myself before, and they made it especially pleasant for me. More

by nkciul07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Roth
Jun 12, 2012 -

Kocourek Ford Lincoln responded

Thank you for sharing your positive experience. Helping a first time car-buyer through this often stressful and overwhelming time gives us great pleasure. We are so glad that we were able to accommodate your needs and put you in the ideal vehicle. Know that we greatly appreciate you as a new customer as well as your recommendations. Feel free to come back for any other needs that you may have, and congratulations on your first new vehicle! Regards, Keith Kocourek - Owner kk@kocourekford.com

June 07, 2012

Don and Matt were very professional and fun to deal with! My experience with buying my 2008 Ford Escape Limited went very smoothly and my new Escape is awesome. All the information with the certified Ford More

by jbronsteatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Newton
Jun 08, 2012 -

Kocourek Ford Lincoln responded

Thank you so much for this kind review. We love hearing about our customers' great experiences as we strive to achieve this with every single one of them. Don and Matt are very upfront and willing to cater to your individual needs and our Certified Ford Program is second to none. Again, thank you for this kind review and your highly-valued recommendations. Please do not hesitate to return if you have any other questions or concerns, and congratulations on your 2008 Ford Escape Limited, a fine vehicle that we know you will love! Regards, Keith Kocourek - Owner kk@kocourekford.com

May 29, 2012

Best car buying experience yet! Just picked up my '13 SHO and couldn't be happier. Thank you Mike for getting the car ordered, thank you Bob for going over all of the features inside and out, and thank More

by DDassow01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rowe
May 30, 2012 -

Kocourek Ford Lincoln responded

It is great to hear that our team collaborated so well while assisting you in securing your new feature-rich 2013 Ford SHO. Whether a customer is purchasing a used car right off the lot or whether a customer needs a special order, one can rest assured that they will be taken care of every step of the way. We are elated that you were able to see this firsthand. Thank you for this kind review, please do not hesitate to return for anything else that you may need, and congratulations on your new 2013 Ford SHO! Regards, Keith Kocourek - Owner kk@kocourekford.com

May 25, 2012

These guys are all great to deal with. Would not hesitate to recommend their services. Eveyone exceeded all expectations and they went beyond what you'd expect. More

by daleg1450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Newton, Doug Espeland
May 25, 2012 -

Kocourek Ford Lincoln responded

It pleases us to hear that our services went beyond your pre-conceived notions of what a car dealership is. We pride ourselves on pushing beyond the car dealership stereotype image that many hold, and instead show you that we value you as a customer. Thank you for this positive review, and don't hesitate to return for the same excellent level of service or for any other needs you may have. Regards, Keith Kocourek - Owner kk@kocourekford.com

May 07, 2012

Purchased a used car from Doug @ Kocourek Ford. We searched and searched for a good used car at a good price. The mission was endless; until we met Doug. He did a great job for us and we are hoping More

by crebman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Espeland
May 07, 2012 -

Kocourek Ford Lincoln responded

Doug, we are so happy that you found that Kocourek Ford was the dealership for you. We strive for all of our employees to be patient, up-front, and caring with all of our customers, and it is wonderful to hear that this was accomplished during your visit through Luke and others. I will be sure to let them know that their efforts were acknowledged. We appreciate your continued patronage and recommendation immensely, and look forward to seeing you in the future for all of your automotive needs!

April 23, 2012

Had service on Ford today and was very satisfied. Jose always takes care of everything. Shuttle driver very friendly and safe driver. Always recommend this dealer to my friends. More

by mzientara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 23, 2012 -

Kocourek Ford Lincoln responded

We at Kocourek Ford are always pleased to hear that your experience with us was a positive one. We will certainly pass on to Jose that his consistent service is appreciated, as well as passing on that our shuttle drivers are fulfilling their duties. Our employees love hearing these positive responses as much as we do, and we sincerely thank you. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

April 21, 2012

I visited countless dealerships when searching for my next vehicle and none of them compare to the experience that I had with Kocourek in Wausau. The entire process was so refreshing. Allen, Bob and Matt More

by dschmidt419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rowe
Apr 23, 2012 -

Kocourek Ford Lincoln responded

We are most pleased to hear that you had an excellent car buying experience at Kocourek Ford. We will pass on to Allen, Bob, and Matt that their exemplary customer service was appreciated, as they will be happy to hear that your needs as a customer were satisfied. At Kocourek Ford, we pride ourselves on offering the best possible customer experience, and we thank you for your five-star review. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

April 14, 2012

Our car-buying experience at Kocourek Ford could not have been better! From customer service to price, we were more than completely satisfying. Aaron made the entire process easy and was so helpful, even a More

by bschind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 17, 2012 -

Kocourek Ford Lincoln responded

Brandon and Brooke, We pride ourselves on providing the absolute best customer service in the area. Purchasing a vehicle is an important decision. You want a dependable vehicle that makes you happy and proud. It is our job to make sure you find the vehicle that is perfect for you. It our responsibility and we do not take this lightly. It is important to us to make sure our customers are completely happy with their experience. We have achieved this goal with you and reviews such as yours make our day. Matt and Aaron will be happy to hear about your visit. Thank you so much for your five-star rating. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

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