Kocourek Ford Lincoln
Wausau, WI
Filter Reviews by Keyword
By Type
Showing 776 reviews
Allen went above and beyond to assist me in purchasing a car. Made it SO easy to purchase! I enjoyed working with the staff who were interested in making sure I was satisfied with my purchase. car. Made it SO easy to purchase! I enjoyed working with the staff who were interested in making sure I was satisfied with my purchase. More
Everyone at Kocourek Ford Lincoln was very helpful. I would specifically like to thank Allen and Matt for their superior service. They were very helpful and knowledgable in researching cars and trying to would specifically like to thank Allen and Matt for their superior service. They were very helpful and knowledgable in researching cars and trying to find the best fit for me. We ended up with a Ford Fusion and the car has been running great. It was great to work with Allen and Matt in getting my new car. I would highly recommend Kocourek and specifically Allen and Matt. Thanks again! More
These guys are very professional and I have already been referring friends!!! Aaron and Matt were great to work with. I will be going back to them in a yr to trade in my wifes Ford Focus that we also bought referring friends!!! Aaron and Matt were great to work with. I will be going back to them in a yr to trade in my wifes Ford Focus that we also bought with Aaron and Matt. Once again awesome job. Made some great friends in the process... More
The dealership mercilessly pushed an extended warranty, they would not take no for an answer( said no at least 8 times). The told me the incremental cost of getting this policy, but it turns out the numbe they would not take no for an answer( said no at least 8 times). The told me the incremental cost of getting this policy, but it turns out the numbers they gave me were misleading and just incorrect. When I found this out, they did nothing to correct my loan. I am now stuck paying an additional $44 per month. I sent several emails to the Owner at 3 different email addresses and never got a response from him. I have a friend that works for the finance company and he said they could have corrected the loan if they( the dealership)wanted to make the effort, but they were not interested in correcting this . My impression was that this is the method they use to sell these service policies. I love the car I bought but this experience left a VERY sour taste in my mouth. I would not buy another vehicle from this dealer. More
Kocourek Ford dealership does a very outstanding job. Their employees love what they do and you can certainly tell. They are very kind, friendly, and courteous. I would definitely recommend them to anyon Their employees love what they do and you can certainly tell. They are very kind, friendly, and courteous. I would definitely recommend them to anyone who is looking at buying a new vehicle or used. They were extremely helpful. I have been to other dealerships and they definitely stand out! Want to say special thanks to Don Newton for being so patient and helping us find the right vehicle. Luke and Bob were also very patient and helpful. I love their humor and knowledge in the business that they practice. We love our new vehicle!! More
I was looking for a car that would last a long time. After visiting many dealerwships in Wis, we ended up a Kocourek. After all the info was given to us and doing a test drive this car is the best deal After visiting many dealerwships in Wis, we ended up a Kocourek. After all the info was given to us and doing a test drive this car is the best deal for the money. All staff was easy to work with and ver friendly. More
Allen did a great job in working with us and reassuring us in the purchase of our first new vehicle we have ever bought and will recommend him to our friends and family when they are in search of buying a us in the purchase of our first new vehicle we have ever bought and will recommend him to our friends and family when they are in search of buying a vehicle. Luke also did a great job in the financing part and getting us the lowest interest rate possible. Bob did a great job of explaining how certain things operate in the vehicle it is nice to know if we have questions or concerns that we can stop in anytime and ask. More
Allen was great to work with in purchasing our new vehicle. It was nice to work with a salesperson without feeling any pressure to purchase. When we ended up finding one that we wanted, Allen and the vehicle. It was nice to work with a salesperson without feeling any pressure to purchase. When we ended up finding one that we wanted, Allen and the rest of the team did everything possible to get it ready in a short period of time so we could continue on with our day as previously planned. More
This is the second car I have bought through Allen Ward at Kocourek. With both cars he never dropped the ball on anything. Finding the perfect car is not always easy and can be a bit stressful, but its eve at Kocourek. With both cars he never dropped the ball on anything. Finding the perfect car is not always easy and can be a bit stressful, but its even harder when dealing with a pushy car salesman. Allen was never like that. He lets you take your time and explains all your options. He is pollite, has a great sense of humor, and always makes it a relaxing environment while going through the buying process. For 25 years my husband and I have bought all our cars at Fred Mueller. This past year we have bought two from Kocourek and with the help of Allen Ward. I would recommend Allen Ward an Kocourek to anyone. Thank you More
Don was friendly and efficient! We love our new car. And Bob showed us how to use all the great features on our new ride. I have never had a dealership be so thorough in their training before. I was i And Bob showed us how to use all the great features on our new ride. I have never had a dealership be so thorough in their training before. I was impressed! More