Kocourek Ford Lincoln

I recently bought a 2009 Ford F-150 FX4 from Scott Murphy I recently bought a 2009 Ford F-150 FX4 from Scott Murphy at Kocourek Ford Lincoln. I started my experience with a phone call, where I asked f I recently bought a 2009 Ford F-150 FX4 from Scott Murphy at Kocourek Ford Lincoln. I started my experience with a phone call, where I asked for sales. The receptionist gladly transferred me to a sales associate. The associate I was in contact with was Scott, I informed him of my trade in, and told him I was looking for something that a man would drive. Something a man would drive, yet still have class, and be baby friendly as I recently had a baby. He informed me of a few trucks, and a couple cars, I picked a few to have him remember so we could look at them on a later date when I was available to come in. He said he would jot something down, which I figured was just another sales pitch and when I came in I would have to remind him of the vehicles I was interested in. We set up a day that I could come in and take a few vehicles for a ride. On my way to the dealership I gave Scott a call, and let him know I was on my way. I told him I was in a minivan and my girlfriend would be there shortly. He said he would be waiting for us, and was currently not with a customer. Upon our arrival, he got to the door before we did. He came outside and to my surprise had note in hand with the two vehicles I was interested in. We went for a ride in the FX4 as this is the one I felt I liked more. We went for a ride, and came back to the office. I decided to put a down payment on the truck, since I didn't have my trade with me at the time. This process was easy and quick. We then set up a date where I could come back and bring my trade so we could get the ball rolling even farther. The day I brought my trade in, was the day of my brothers bachelor party. The party was 3.5 hours away, I let the staff know that I had to know as soon as possible if my trade would be accepted, and if I would be financed. They got to it right away, This process which anyone know is generally a lengthy process especially with the complications that went along with in my own words "not so normal trade". The process was no longer than it needed to be. They were very generous the entire time. Shorter than expected I was on my way in my new (used) awesome FX4. The whole staff from beginning to end was excellent. Ive dealt with a lot of dealerships looking for the one truck and staff that I seemed to "click" with. Kocourek Ford Lincoln nailed it on the head. I am very picky about not only the car I buy, but also from who I am buying from. This group of staff was excellent. Scott was great and very informative about the car, and everything along the way. More

Our family purchased a pre-owned vehicle from Kocourek Ford Lincoln. I noticed a truck on the Kocourek Rib Mountain Chevy lot that we liked. I called Pete Roth and asked if he could arrange a test drive Ford Lincoln. I noticed a truck on the Kocourek Rib Mountain Chevy lot that we liked. I called Pete Roth and asked if he could arrange a test drive. We met him at his office, and went off for a test drive, loved the truck, and ended up driving it home that very afternoon. Pete answered all of our questions. He is so professional as he covers everything. Matt is on Pete's finance team and is extremely well verse in all matters financial. And Dave is on Pete's team for add ons and is very knowledgeable. Everyone took time to answer our questions. We happily covered a lot of ground in a short period of time totally stress free. I will definitely buy another vehicle from Pete. More

ONCE AGAIN IT WAS A PLEASURE TO WORK WTH PETE ON OUR PURCHASE OF A NEW USED IMPALA. HIS PROFESSIONALISM AS A MEMBER OF YOUR SALES STAFF IS ONE TO BE EMULATED , HE WAS VERY POLITE AND EXPLAINED ALLTHE DE PURCHASE OF A NEW USED IMPALA. HIS PROFESSIONALISM AS A MEMBER OF YOUR SALES STAFF IS ONE TO BE EMULATED , HE WAS VERY POLITE AND EXPLAINED ALLTHE DETAILS TO BOTH MYSELF AND MY SPOUSE, AS WE TEST DROVE THE VEHICLE AND DURING THE PROCESSING OF THE PAPERWORK. HIS EXCEPTIONAL KNOWLEDGE COUPLED WITH CUSTOMER SATISFACTION IS AN ASSET TO YOUR BUSINESS. HE SINCERE DEVOTION TO HIS TASK IS FURTHER ENHANCED BY DOING A FOLOW UP PHONE CALL AND THANK YOU NOTE[HANDWRITTEN] EXPRESSING HIS GRATITUDE. TAKING TIME TO WRITE A HANDWRITTEN NOTE SAYS ALOT ABOUT AN INDIVIDUAL TO ME. WE LOOK FORWARD TO DOING BUSINESS WITH PETE ON OUR FUTURE PURCHASES. PLEASE CONVEY OUR THANKS TO HIM , SINCERELY KEVIN AND LYNNETTE COONING More

We purchased a Dodge Journey a few months ago from Don Newton and the experience was very good. After 3 months I decided I wanted something different, (nothing was wrong with the car). We contacted Don Newton and the experience was very good. After 3 months I decided I wanted something different, (nothing was wrong with the car). We contacted Don to see what he could do for us. He helped us trade that vehicle in for another. We found a Chevy Trailblazer and I LOVE IT. He helped us get a good price and financing. Don went above and beyond to make sure I got the vehicle I really wanted. I was so excited after the deal was made, I hugged him. Don was easy to work with and very informative. He made our experience at Kocourek really great!!!! Thank you Don More

Adam sold a new Ford Escape to my daughter the week before I bought my car. Adam was extremely friendly and courteous. I told Adam what I was looking for and he found it for me and had it on the lot wi before I bought my car. Adam was extremely friendly and courteous. I told Adam what I was looking for and he found it for me and had it on the lot within three days. Adam is the reason I bought a car from this dealer and I love my new Ford Fusion. Bob Rowe was also a key player in working out a deal for me. More

I have worked with Jose Ochoa for many years. He is so knowledgeable and courteous and wants nothing but to deliver excellent customer service. He is a real professional. knowledgeable and courteous and wants nothing but to deliver excellent customer service. He is a real professional. More

I went to Kocourek Ford looking for a vehicle to accommodate my family. An suv with 3rd row seating. After arriving to the dealership, I was met by a very polite, knowledgeable Tyler Schaefer. Who h accommodate my family. An suv with 3rd row seating. After arriving to the dealership, I was met by a very polite, knowledgeable Tyler Schaefer. Who helped me find exactly what I was looking for, a 2011 Kia Sorento. My experience with Kocourek was a positive one. I would highly recommend Tyler Schaefer & Kocourek Ford to all my family, friends and anyone looking for a great buying experience. More

My husband and I were looking to purchase a minivan. After doing research and looking at vehicles online, I came to Kocourek Ford to start test driving. I worked with Justin Schwartz, he was very helpf After doing research and looking at vehicles online, I came to Kocourek Ford to start test driving. I worked with Justin Schwartz, he was very helpful. Several of the other minivans I wanted to drive were on the other Kocourek lots, instead of going to the other lots and having to carry my infant, he went to the other lots and brought the vehicles to me. My experience with Kocourek was a positive one, I got the exact vehicle that I wanted at a great price and Justin helped me find it. It didn't stop after I drove off the lot with my new Volkeswagen Routan either. I found several issues when I arrived home with my new minivan, Justin had already emailed me to follow up on our purchasing experience, I emailed him my concerns and he helped me address them. What he couldn't help me with, he directed and assisted me to the appropriate persons. I would definately purchase another vehicle from Justin and Kocourek. More

This was the second vehicle we bought at Kocourek Ford Lincoln. Both from Pete Roth. It is always a pleasure dealing with Pete. We were able to get the price we wanted on the vehicle we wanted both times. Lincoln. Both from Pete Roth. It is always a pleasure dealing with Pete. We were able to get the price we wanted on the vehicle we wanted both times. Matt was able to get the financing and extended warranty to suit our needs. The vehicle was spotless and ready for pick up when scheduled. The service department has always treated us fairly and given us great service. Always a pleasure dealing with Kocourek. More

Thank you for all your efforts to assist me in purchasing a new (to me) used vehicle. My sales person was Matt Malone and he and Luke took great care to get what I wanted at a terrific price. a new (to me) used vehicle. My sales person was Matt Malone and he and Luke took great care to get what I wanted at a terrific price. More