Kocourek Ford Lincoln

Joe was very easy to work with. He understood what I was looking for and helped me find that model and made the transaction a great experience. looking for and helped me find that model and made the transaction a great experience. More

Joe did a great job making feel very comfortable when I walked thru the door looking for a new vehicle. Upon discussing what my needs we're, he went to work for me in finding the Ford Fusion I was looking walked thru the door looking for a new vehicle. Upon discussing what my needs we're, he went to work for me in finding the Ford Fusion I was looking for. I also would like to mention everybody involved did a great job in making the experance a pleasure. Thanks More

I was asked my salesperson Joe to write a few paragraphs on my experience purchasing a car from Kocourek Ford. I want to qualify that the car I purchased was for my daughter and was a pre-owned 2012 Nissa on my experience purchasing a car from Kocourek Ford. I want to qualify that the car I purchased was for my daughter and was a pre-owned 2012 Nissan Versa. This was the first pre-owned car purchase for me and my daughter’s first car. We were looking for something with good gas mileage, reliability and coverage under manufacturer’s warranty. The intent for her was to take the car back to school to finish her final semester and participate in an off campus internship. I had done quite a bit of research on pricing for this vehicle and was going to purchase it through Carmax until it popped up on Autotrader.com right before New Years. The price was really competitive for a car with 20K on the odometer so I emailed the dealership via the Autotrader website to see the car. Joe contacted me the next morning and we went to see it that afternoon. When I showed up Joe was finishing up with a customer, but he quickly got David to take us to look at the car and for a test drive. My daughter was also interested in the hatchback version of the same model so David arranged for us to test drive that version at the Nissan dealership across the street. Having now driven both the daughter could not immediately decide so we agreed to sleep on it. Later, not wanting to let the car get away from us she decided that evening she wanted the original car so I called Joe right before closing and put a deposit on the car to hold it until the next day. I came in and completed the paper work with my daughter and took delivery that day. Kocourek is what I call a no haggle type dealership. My transaction with them was an all cash deal against a very aggressive internet price. Not having to go through all the back and forth haggling in my many previous car buying experiences made this transaction about as low stress as this experience can be. They will try to suggestive sell accessory items like extended warrantees, floor mats etc. but in a very low pressure way. All and all the transaction was very good with Joe and David absent a few missed bases by me. First, David was literally getting in the car to pull it out of the showroom for us to drive it home when my daughter asked where the second set of keys was. David checked and there was only one key for the car. To get a duplicate set of these Smart keys is expensive and sadly it’s on me. I always assumed two sets were pretty standard and missed on that assumption. Second, our home is about ten miles away from the dealer and upon arrival I got in the car with my daughter so we could go over the owners manual and controls. It was then I noted there was less than a half tank of gas. Maybe it’s a pre-owned car thing but it’s the first car I every purchased without a full tank. The tank holds 11 gallons, so were talking $ 18-20 cost to them. Hoping that was just a miss and not standard ops. Despite these discoveries I would go back to Joe, David and a Kocourek brand again. More

Overall the buying experience at this dealership was good. However I do believe their prices are a little higher than the average I'm use to seeing. Also the communication between the sales associate good. However I do believe their prices are a little higher than the average I'm use to seeing. Also the communication between the sales associate and I could of been better regarding some issues following the purchase of my vehicle. More

A first class dealership, Enjoyed working with Pete Roth again. Cody did a great job with the financing and David was a super pleasant person to work with. again. Cody did a great job with the financing and David was a super pleasant person to work with. More

My wife and are were just stopping in to test drive an Escape to see if that was what we wanted. Kocourek did not have the model we wanted, or so we thought. The previous night that had received a Limited Escape to see if that was what we wanted. Kocourek did not have the model we wanted, or so we thought. The previous night that had received a Limited and it was there to look at and drive on the Friday we were to take out test drive. Doug was very knowledgeable about all the models we had questions on and helped narrow our decision down. We hadn't planned on buying yet, but with our questions being answered and the model we wanted available, we decided to buy. Overall, it was a pleasant and friendly experience. More

Very positive experience at Kocourek! Took our existing F150 in for service. It was fixed and we were pleased. While waiting took a 2013 F150 for a test ride, very comfortable. The sales people were ver F150 in for service. It was fixed and we were pleased. While waiting took a 2013 F150 for a test ride, very comfortable. The sales people were very willing to discuss and come to an agreement for the price of a new vehicle. The truck was ready for pick up two days later. Everyone from service, sales, delivery, finance were very professional! Would definitely consider returning there for future service or another vehicle. Very satisfied!! More

All fives for excellence in attitude, fairness in negotiations and detailed explanation of our Fusion Hybrid. We especially appreciated pairing our cells to the SYNC. There was a great deal for us negotiations and detailed explanation of our Fusion Hybrid. We especially appreciated pairing our cells to the SYNC. There was a great deal for us to know about the car with Mr. Roth's thoroughness we were able to leave the garage feeling confident about our understanding of the vehicle. We feel secure in the knowledge our car will be taken care should we need service. It was the best sales experience we have had with a Ford dealership! Thanks to Pete Roth. Jackie Cody More

Very friendly and helpful.My daughter loved Don. We Very friendly and helpful.My daughter loved Don. We Will be coming back in the future. Found a way to work around my not so perfect credit while sti Very friendly and helpful.My daughter loved Don. We Will be coming back in the future. Found a way to work around my not so perfect credit while still finding the right vehicle for me and my family. More

The purchase of my new MKX was a very pleasant, relaxed and comfortable experience. My initial contact from Pete at Kocourek was an email in response to my online inquiry. After viewing a few other brand and comfortable experience. My initial contact from Pete at Kocourek was an email in response to my online inquiry. After viewing a few other brands of SUV's and other dealers, I chose to come in and sit down with Pete to review my wants, needs, and deal-breakers and be confident I was looking at the best vehicle for my needs. When we decided on the MKX, I took a test drive with Pete which enlightened me on the many options and goodies that come with the model MKX I chose which helped confirmed my commitment. Now, it was time for the specifics. Pete helped me with all my choices and add the extras I wanted as well as educating me on the extras I really wouldn't need. Kocourek traded one of their vehicles for the MKX I wanted which was at another Lincoln dealership. The trade was completed and the MKX I wanted was on the Kocourek lot the very next day. And now, it was time to make my appointment with Matt to complete the paperwork. When I arrived, Matt had all the paperwork ready for my signature and informed me of a few warranty and other extras I chose to include. Finally, it was time to meet with Dave who went over every detail of the vehicle with me, including many I'll forget and will have to ask about again. By the time I drove off Kocourek's lot I knew this was my best choice and I would be happy with every option and detail included. Many thanks to the professional team of Pete, Matt, Dave and the entire Kocourek family. jemb More