Kocourek Ford Lincoln
Wausau, WI
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everyone was really nice and willing to work with you. They wanted our business and did whatever they had to do. When we are looking for another vehicle this will be the place we go even though we have a They wanted our business and did whatever they had to do. When we are looking for another vehicle this will be the place we go even though we have a Ford dealer 10 miles from our home. The prices and service are worth the travel. More
Wonderful experience. We weren't exactly looking to buy anything specific. Shawn greeted me with my 3 kids at the door. He showed me a couple of vehicles that would be great for our family. Fell in lov buy anything specific. Shawn greeted me with my 3 kids at the door. He showed me a couple of vehicles that would be great for our family. Fell in love with the flex. They were all very nice and cooperated with us on everything in a timely manner. Shawn made sure to do everything he could to make sure we had the best of the best. The store was great about having our young 3 kids there too. Love the kids room. It was nice to be able to let the kids burn off their energy in there so that way my husband and I could discuss business. Great experience all around. Thank you so much for everything. More
February 17, 2014 Recently we purchased a new MKS February 17, 2014 Recently we purchased a new MKS Lincoln. Our salesman was Pete Roth. He took such good care of us. While I was looking for vehicl February 17, 2014 Recently we purchased a new MKS Lincoln. Our salesman was Pete Roth. He took such good care of us. While I was looking for vehicles on the internet, Pete was the only person to respond that he had what we were looking for. Those little things a person doesn't forget and he got the sale form us. I feel he went out of his way to make sure we happy with the choice that we made. There was so much new stuff on this car that we were glad that David took the time to explain each service this car does. Cody did a fine job with all the paper work. Pete, David, and Cody get a five star rating in our books. We feel they did a very good job. We will definitely deal with them again. (PS- I still want a MKX with 4 wheel drive). I would like to thank you guys again for the great job! Lizzy Mathis & Kenny Hinner N2302 Cty Rd K Merrill, WI 54452 More
I came to Kocourek because I had seen a car on the website that I wanted to test drive. When my dad and I arrived at the dealership we were met by Shawn and we told him that we had seen a particular c website that I wanted to test drive. When my dad and I arrived at the dealership we were met by Shawn and we told him that we had seen a particular car on the website that interested us. He was able to locate the particular vehicle which was at a different shop across the street and I test drove that vehicle (the Focus that I ended up purchasing) along with one other Focus that was a hatchback. What I really enjoyed about working with Shawn was that he showed me the features on the car without over explaining things and he was not pushy about getting the sale. He was personable and pleasant to work with. David was pleasant as well when he came over to go over some of the extras for the car - going over everything thing with me, but not pressuring me to the point where it upset me. I found the whole experience to be pleasant and would definitely recommend it. More
I recently purchased a used 2008 GMC Sierra crew cab from Kocourek Ford. This is a truck I truly wanted and the price was good. I called ahead and was fortunate and lucky enough to get Joe Ramirez on the pho Kocourek Ford. This is a truck I truly wanted and the price was good. I called ahead and was fortunate and lucky enough to get Joe Ramirez on the phone. Joe answered some questions for me before going into the dealership. Once at the dealership my wife and I met Joe and he got the truck warmed up for us, as it was around -10 that day. After the test drive we discussed numbers and even though it was well after closing time, and Joe's wife's birthday, he made us feel like old friends. We were able to get a price and payment that we were happy with and everyone we talked to face to face was awesome! We left feeling confident with the purchase. I did run into some mechanical and tires issues, but after some "negotiations" we were able to come up with compromises that satisfied me for the most part. I did have to speak to the General Manager Ray on the phone to hash out some details, but it was clear that he wanted to make things right for me. If you consider purchasing a car here, ask for Joe Ramirez. He was truly a huge factor in a mostly positive experience. More
False advertising For two weeks we were looking at False advertising For two weeks we were looking at and working with him on a new F-150 stock #F5706, the vehicle had a place card on the mirror wi False advertising For two weeks we were looking at and working with him on a new F-150 stock #F5706, the vehicle had a place card on the mirror with a sale price of $31206.00 Two weeks we were in contact with them and the sale price was confirmed each time. We went on Saturday Fed 8th to write it up and all of a sudden that was the wrong price and it should have been over $39,000 Was this just bait and switch?? More
Friendly, outgoing. I recently purchased a vehicle from Kocourek dealership sales rep was Joe Ramirez. Had a good experienced. They delivered on everything promised. Would defiantly buy from them again. Wo Kocourek dealership sales rep was Joe Ramirez. Had a good experienced. They delivered on everything promised. Would defiantly buy from them again. Would also recommend them. Good customer experience, very friendly and helpful. More
I had decided to purchase a For Escape because of a positive experience when I rented one in the past. I wanted to purchase this vehicle from a local dealership because I believe in keeping my money in positive experience when I rented one in the past. I wanted to purchase this vehicle from a local dealership because I believe in keeping my money invested in my local economy. I came to Kocourek Ford and met Joe Ramirez. I told Joe what I wanted and he was very accommodating. He showed me all the Escapes on the lot and I found the one I wanted. Joe did not pressure me, in fact he was extremely friendly and again accommodating. I did not buy the first day and told Joe I had to think about the purchase. I came back a few days later and Joe & I struck a deal. Once the deal is struck I talked with several others. All were friendly which made my purchase a very positive experience. I would recommend Kocourek Ford to anyone. I have purchased vehicles in the past & I will say I enjoyed Joe more than any other salesperson I have worked with. Thank all of you for a great experience. More
My husband Harvey and I , had an AWESOME experience purchasing our vehicle, Shawn was very knowledgeable, I think I spelled that wrong, he knows his stuff, we had good conversation with all three men, purchasing our vehicle, Shawn was very knowledgeable, I think I spelled that wrong, he knows his stuff, we had good conversation with all three men, Shawn, Brent & Dave, we felt comfortable and welcomed. We Never had such an experience like this buying a vehicle before, Nobody pushed anything on us, it was a fun and relaxing time, and Shawn... well...HE'S A HOOT!!! Harvey & Maryann Oemig More
I bought a 2013 Ford F150 4X4 earlier this month and am very happy with every aspect of the New Truck Buying experience! Joe Ramirez was my Salesman. He met me as I walked up, introduced himself and did a very happy with every aspect of the New Truck Buying experience! Joe Ramirez was my Salesman. He met me as I walked up, introduced himself and did a great job listening to my needs, answering my questions and fitting me with the right truck. Bob Rowe, the Sales Manager, in my opinion, was fair and honest throughout the deal. Cody Heath processed the paperwork and presented different options associated with warranty and finance and we set up a great package that I feel will work well for me. David Berumen, the Accessory and Delivery Coordinator, was a huge help to me in the "getting to know my truck" phase. He's still instrumental in getting everything set up and all the add-ons installed! Finally, I've only had a small interaction with them, but both Shane Meyer and Joe Malsack in Service have been great in ensuring my truck was well taken care of! From the very beginning to now and even getting the personal thank you note from Keith Kocourek, this has been far and away my best experience with a dealership. Thank you to the entire Kocourek Team involved in my New Truck Ownership experience! More