Kocourek Ford Lincoln
Wausau, WI
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Super Salesman Mike Bartels did everything he could to help me make my purchase happen. This is now the second vehicle that I have bought from Kocourek, and Mike ha Mike Bartels did everything he could to help me make my purchase happen. This is now the second vehicle that I have bought from Kocourek, and Mike has been excellent to work with on both vehicles. More
Great Effort I was in a time crunch, and Shawn made sure that I was able to get my truck taken care of and back to work on time. I was in a time crunch, and Shawn made sure that I was able to get my truck taken care of and back to work on time. More
Went in for an oil change and it was done in a timely manner I was not completely satisfied with the sales experience because I was overly pressured to buy an extended warranty. The service experience so far has I was not completely satisfied with the sales experience because I was overly pressured to buy an extended warranty. The service experience so far has been satisfactory. More
This is how it should be every time Scheduling the oil change appointment was a challenge. I suggest having dedicated staff to answer service department calls in a timely manner. You l Scheduling the oil change appointment was a challenge. I suggest having dedicated staff to answer service department calls in a timely manner. You likely have people going other places when they can't connect with a person. The oil change appointment itself was awesome. Got checked in quickly, completed in 35 minutes(fastest ever) and checked out quick also. More
oil change good service and knowable for care of my cars and letting when other service is due and getting my cars into the shop in a timely fashion good service and knowable for care of my cars and letting when other service is due and getting my cars into the shop in a timely fashion More
All 3 gentleman (from email, to test drive, through trade-in, during setup, and during financing) that helped us out were knowledgeable, respectful, and very professional! We had a small budget and t trade-in, during setup, and during financing) that helped us out were knowledgeable, respectful, and very professional! We had a small budget and they made us feel valued nonetheless. More
Super helpful and service oriented. Second vehicle we have purchased here, I wouldn't think of going anywhere else! Thank you for the great experience! have purchased here, I wouldn't think of going anywhere else! Thank you for the great experience! More
Great service. They were able to work me in early so I could beat the weather. Team was friendly, answered all questions, Dave Olson (original salesman from 2 yrs ago) said hello and called me by name wh could beat the weather. Team was friendly, answered all questions, Dave Olson (original salesman from 2 yrs ago) said hello and called me by name while waiting. More
Professional friendly staff From the minute I entered the dealership I was impressed with the options and vehicles for me to view . Mike knew what options I wanted in my ne From the minute I entered the dealership I was impressed with the options and vehicles for me to view . Mike knew what options I wanted in my new truck and found exactly the color and style . More