Kocourek Ford Lincoln

Worth the drive I live in itonwood mi. A 2 hr drive from kocourek ford. I took the gamble and drove down. Their sales staff were amazing!! Shawn keepers and crew were I live in itonwood mi. A 2 hr drive from kocourek ford. I took the gamble and drove down. Their sales staff were amazing!! Shawn keepers and crew were able to get me everything I needed from a great trade to a great price in my new/used 2013 Ford Explorer they even sent me away with a full tank of gas, a lifetime warranty and help on how to use the ford sync technology that I would have been lost without!! I really hate car dealers and cringe every time I need to buy a vehicle. These guys are not like the others!! Overall a great experience More

Great car buying experience We were not anticipating our need to buy a different second vehicle on such short notice and were apprehensive about being pressured into a vehicle th We were not anticipating our need to buy a different second vehicle on such short notice and were apprehensive about being pressured into a vehicle that we could not afford or did not fit our needs. We should not have been worried. Patrick listened to our needs, suggesting several options, and generally made the whole process very painless. We will definitely be repeat customers. More

Great Service! When we arrived in the car lot Chris came up to us and was very helpful finding a vehicle we had seen on the internet. He was very helpful in showing When we arrived in the car lot Chris came up to us and was very helpful finding a vehicle we had seen on the internet. He was very helpful in showing us things about the suv. We decided to purchase it and everything went smoothly from that point on. We are very happy with the vehicle and the purchase. It was a great experience!! More

Great Service. This is the best experience we have ever had buying a vehicle. Our salesman was great and from the time we stepped onto the lot until the time we left This is the best experience we have ever had buying a vehicle. Our salesman was great and from the time we stepped onto the lot until the time we left we were treated great. We were not ford people but after test driving the ford F150 we fell in love with it. More

Great Salesman! Shawn really listened to our needs for a new vehicle. He found a very nice car for us. Shawn has a genuinely likable personality and made the car buyi Shawn really listened to our needs for a new vehicle. He found a very nice car for us. Shawn has a genuinely likable personality and made the car buying process a pleasant experience. We would definitely recommend him to those we know who are looking for a car. More

Chris was very respectful and friendly We arrived at the dealership at 6:20 pm, knowing they close at 7 pm. But, it was the only time we could fit it into our schedule. Chris was gracious a We arrived at the dealership at 6:20 pm, knowing they close at 7 pm. But, it was the only time we could fit it into our schedule. Chris was gracious and understanding of this, guiding us through the purchase like a good friend would. He didn't try to sell us any other car than what we had told him we were interested in. He was very helpful. Chris has agreed to make sure we receive our remote entry fob and make sure our tire is replaced or repaired if it keeps leaking, and we feel confident he will stand behind his word. That being said, the rest of the sales team were less than stellar in their customer service. I don't feel the need to go into detail, but it was obvious that our decisions to decline extra options and extra warranty were not appreciated by the staff who were required to stay late. We'd work with Chris again. More

Easy to deal with Jenny was awesome to deal with. Everything over the phone with zero hassle. Great price, fair trade in value and even got 0% from Lincoln. Jenny was awesome to deal with. Everything over the phone with zero hassle. Great price, fair trade in value and even got 0% from Lincoln. More

Great Salesman I was impressed with the honesty and professionalism of my salesman Chris Johnston. All questions and concerns were addressed promptly and courteously I was impressed with the honesty and professionalism of my salesman Chris Johnston. All questions and concerns were addressed promptly and courteously. He went the extra mile to help me to buy 3 different vehicles in 4 months from 2 different Koucourek dealerships. I am very satisfied with my purchases and will recommend Chris and the Koucourek dealerships to my friends and family. More

Great Experience I really do believe that i was apart of an awesome team and that people were caring about my purchase from top to bottom. My sales rep used 110% effo I really do believe that i was apart of an awesome team and that people were caring about my purchase from top to bottom. My sales rep used 110% effort towards me and am very glad i went to this dealership. More

'New to me' car purchase From the moment I steped into the dealership Shawn K was amazing! He listened to all my requirements and came up with several suggestions. Shawn was p From the moment I steped into the dealership Shawn K was amazing! He listened to all my requirements and came up with several suggestions. Shawn was patient, helpful, professional and prompt with repsonses. Shawn worked with me over a few weeks time in order to find just the right 'new to me' vehicle. I would recommend Shawn to anyone who is looking for a great expericence while looking for a new/used vehicle. Thank you Shawn! More