Kocourek Ford Lincoln
Wausau, WI
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Great honest sales staff. They all did a great job, thanks. Mike was a great salesperson and handled our purchase with great knowledge. Would recommend this dealership. Every visit that was handled with me as Mike was a great salesperson and handled our purchase with great knowledge. Would recommend this dealership. Every visit that was handled with me as a customer not just a person, Thanks Mike and everyone involved with our purchase. More
Excellent! I had wonderful customer service from Kocourek in Wausau. They weren't pushy and were very understanding as to my budget. I would recommend them to I had wonderful customer service from Kocourek in Wausau. They weren't pushy and were very understanding as to my budget. I would recommend them to anyone looking for a car, used or new. They were very trustworthy and I felt comfortable buying a car from them. Overall, I was very impressed. More
Great service Absolutely great customer service from Troy. The only thing that took a bit was for all the paperwork to be done due to them being so busy. Troy mad Absolutely great customer service from Troy. The only thing that took a bit was for all the paperwork to be done due to them being so busy. Troy made sure that I had everything that I needed while I waited. Excellent customer service. More
Year End 2018 Getting ready for a trip to Minneapolis at the end of January 2019. Needed tires , rear brakes and an oil change along with fixing a rough running eng Getting ready for a trip to Minneapolis at the end of January 2019. Needed tires , rear brakes and an oil change along with fixing a rough running engine. Got everything done except the tires as the wrong ones were brought in. Will install correct ones on 1/4/2019. More
The dedication to their job is outstanding! The team is outstanding! Everyone works together. Robert Rew was very knowledgeable. Bottom line, this is probably the most comfortable experience in The team is outstanding! Everyone works together. Robert Rew was very knowledgeable. Bottom line, this is probably the most comfortable experience in buying a vehicle. More
Great! I am very happy that I purchased from Kocourek Ford. Everyone was helpful in in every aspect of this purchase and answered any questions that I had. I am very happy that I purchased from Kocourek Ford. Everyone was helpful in in every aspect of this purchase and answered any questions that I had. More
Great Upon entering the showroom my husband & I were greeted, asked if there was someone working with us & directed to a comfortable waiting area until our Upon entering the showroom my husband & I were greeted, asked if there was someone working with us & directed to a comfortable waiting area until our sales person came to greet us. Everyone was friendly, professionally dressed & courteous. After determining what vehicle we were interested in questions & answers were taken care of. A pleasurable shopping experience. Quality of Work could not be rated since we are waiting for work to be completed. More
Great service. They got me in when I needed and they accomplished everything I requested in minimal time. 90 minutes was all it took for lube, oil, filter tire rota They got me in when I needed and they accomplished everything I requested in minimal time. 90 minutes was all it took for lube, oil, filter tire rotation and replacing wiper blades. More
GO TO THIS DEALERSHIP! I brought in my 2013 Ford Explorer with an electrical issue, which can always be frustrating. The professionals in the Service Department are attentiv I brought in my 2013 Ford Explorer with an electrical issue, which can always be frustrating. The professionals in the Service Department are attentive, professional, and thorough. Not only did they track down the root cause, but also provided me with options to help me get what I needed. If I broke down in a place too far for Kocourek to come and tow my car in for repairs, I would personally push it until I got close enough to get in to Kocourek. If a meteorite crashed from space and destroyed my Ford, I would walk to Kocourek and buy one there. More
Excellent sales staff person dealt with. Matt was an excellent sales person to deal with. Answered questions had. Did an excellent job explaining the vehicle before and during test drive. Did Matt was an excellent sales person to deal with. Answered questions had. Did an excellent job explaining the vehicle before and during test drive. Did a follow ups by email and phone after the initial visit. More