Kocourek Ford Lincoln
Wausau, WI
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Service review Service was grate, took care if the items needed. The shuttle service is great but I wish they had better tires on the vehicle. The roads we bad and Service was grate, took care if the items needed. The shuttle service is great but I wish they had better tires on the vehicle. The roads we bad and the tires didn’t grip good. More
Great Experience The agent who helped me was really great!! He was very helpful and attentive to my needs. He walked me out to my car and wished me a good day. He w The agent who helped me was really great!! He was very helpful and attentive to my needs. He walked me out to my car and wished me a good day. He was awesome!! More
Great Dealership Everything went smoothly. Had an answer for all my questions. Very knowledgeable and friendly. All around pleasant atmosphere. Will definitely be firs Everything went smoothly. Had an answer for all my questions. Very knowledgeable and friendly. All around pleasant atmosphere. Will definitely be first place I consider for future purchase. Doug Espeland and Scott Murphy were great to deal with. More
Great service explained everything very well. Friendly people. Matt told us everything about the truck before we looked at it. When we got in showed us where every explained everything very well. Friendly people. Matt told us everything about the truck before we looked at it. When we got in showed us where every thing us. The accessories guy explained everything inside and outside the truck and showed us how to use the navigation system and everything thing else. More
OUTSTANDING Service Department To begin, I live in Stevens Point. Late Wed afternoon the fan/blower in my F150 stopped working. With below zero weather approaching I had no heat/no To begin, I live in Stevens Point. Late Wed afternoon the fan/blower in my F150 stopped working. With below zero weather approaching I had no heat/no defroster. I made an emergency call to the service department at 4;00 pm. Patrick Dixon said they were booked solid on Thursday but he would see what he could do to get me. I got to Kocourek around 8:00 am. Thinking I would need to leave the F150 there, I was going to call my wife to have her drive up to get me. Patrick said, let me have someone take a look at it first to see what's wrong before you make the call. At 9:15, after two cups of coffee in the waiting area, Patrick approached with my keys and said, you can go home now. They had replaced a blower motor resistor, no charge, I had the extended 10 year warranty. I was completely blown away. Thank you Patrick, and thank you Kocourek Ford for your outstanding Service Department. This is exactly why I purchased my F150 from you! GJK More
Very Helpful. Don was very helpful in helping us decided whether to go with an Escape again or the Eco Sport. By driving the Eco Sport we were very pleased with th Don was very helpful in helping us decided whether to go with an Escape again or the Eco Sport. By driving the Eco Sport we were very pleased with the way the Eco Sport drove. Since we have an Edge with a towing package, we decided on the Eco Sport. He had no problems answering any questions. An excellent sales person. We would recommend him to anyone. More
Great Experience I was purchasing a new car. The salesman was great. Very friendly, helpful and courteous. He explained the many features on the vehicle I was consi I was purchasing a new car. The salesman was great. Very friendly, helpful and courteous. He explained the many features on the vehicle I was considering. Also worked with me on the financial aspects. I had a great experience on this purchase. More
Painless Don, Dave and Tyler were friendly and tried to get us in and out as quickly as possible and with a good price for our new car. Don, Dave and Tyler were friendly and tried to get us in and out as quickly as possible and with a good price for our new car. More
Professional and courteous Staff We bought our Ford explorer a year ago and beginning with the receptionist to the sales person, Dave, it has been a wonderful experience for us! We h We bought our Ford explorer a year ago and beginning with the receptionist to the sales person, Dave, it has been a wonderful experience for us! We have our car serviced there for the major events and the service staff has always been beyond courteous and helpful. If we were to need a new vehicle in the future we would definitely explore Koucerek Ford again! More
Used car The best customer service around and customer service is hard to find. Any problems they will make it right. I will do business with them for every ca The best customer service around and customer service is hard to find. Any problems they will make it right. I will do business with them for every car More