Kocourek Ford Lincoln
Wausau, WI
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Great service department Pat was very friendly and explained things well on what was done. I think he is an important part of the service team because of his ability to commun Pat was very friendly and explained things well on what was done. I think he is an important part of the service team because of his ability to communicate well with customers. More
Lincoln purchase We were very pleased with Matt and Shawn however we really didn't appreciate being told to be patient at least 5-6 times by Dave, once would of been s We were very pleased with Matt and Shawn however we really didn't appreciate being told to be patient at least 5-6 times by Dave, once would of been sufficient! Also don't really like to be pushed to buy the extras. If we wanted them we would of ask. We usually don't keep the cars long enough for it to pay for us. Overall excellent experience with Shawn and Matt! More
Customer Service We were treated with the utmost respect during the entire process of purchasing our new Lincoln Nautilus Reserve. All of our questions were answered a We were treated with the utmost respect during the entire process of purchasing our new Lincoln Nautilus Reserve. All of our questions were answered and all details concerning the rust proofing and interior/paint protection were all explained in detail. Great place to purchase a vehicle. More
Great customer service and awesome salespeople Don Newton has been very helpful in knowing just what we needed for our needs with our clients and did what was needed to be done to be make sure that Don Newton has been very helpful in knowing just what we needed for our needs with our clients and did what was needed to be done to be make sure that we got the vehicle all safe for us and our clients . More
Recall on Ford F150 I would highly recommend the Kocourek dealerships. This is my 3rd vehicle purchase and have not had any bad experiences at all. I am very satisfied I would highly recommend the Kocourek dealerships. This is my 3rd vehicle purchase and have not had any bad experiences at all. I am very satisfied. More
Excellent Customer Service They have treated us very good and answered all our questions and concerns with our new truck. We love our brand new truck and we appreciate all the They have treated us very good and answered all our questions and concerns with our new truck. We love our brand new truck and we appreciate all the help throughout the process of trading in our old one. More
Great David Olsen was a pleasure to work with and the used truck I purchased was so clean and detailed it looked like a brand new truck. Key words explaini David Olsen was a pleasure to work with and the used truck I purchased was so clean and detailed it looked like a brand new truck. Key words explaining my experience: Honest, detailed, good vehicle selection, and very friendly. More
Friendly & Professional Matt Brklacich was friendly, patient and helpful from beginning to end in the process of helping me find the right vehicle for our needs. I really app Matt Brklacich was friendly, patient and helpful from beginning to end in the process of helping me find the right vehicle for our needs. I really appreciated all the help from each person we encountered at Kocourek. More
Great No hassles, in and out more or less. Picked up that my daughter wanted a car even though I was looking at Escapes and Ecosports. Showed us the Fusion No hassles, in and out more or less. Picked up that my daughter wanted a car even though I was looking at Escapes and Ecosports. Showed us the Fusion we ended up buying. Priced well. More
Oil Change Good service reasonable wait. Waiting room had coffee, water, WiFi, tv, and magazines. Truck was clean, serviced and ready to go for another five thou Good service reasonable wait. Waiting room had coffee, water, WiFi, tv, and magazines. Truck was clean, serviced and ready to go for another five thousand miles. I was very happy with the polite service from everyone at the Ford dealership. More